2011 GMC ACADIA Complaints
View complaints related to 2011 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2011 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 GMC ACADIA- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- ANCHORAGE, AK
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD FAILED. THE CONTACT STATED THAT OIL PENETRATED THE CYLINDER HEAD, SPARK PLUG TUBE, AND TIMING CHAIN, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- MARYVILLE, MO
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- KNOXVILLE, TN
SQUEAKING/WHINING IN STEERING COLUMN. DEALERSHIP DIAGNOSIS, POWER STEERING GEAR LEAKING (RACK & PINION) AND MUST BE REPLACED. COST, $1432.00 PLUS TAX. VEHICLE HAS ONLY 17948 MILES. NOT COVERED BY WARRANTY OR MANUF. RECALL. OUT OF WARRANTY DUE TO AGE OR TIME. POWER STEERING COULD FAIL AS IT HAS IN OTHER VEHICLES. DEFINITELY A SAFETY ISSUE. GMC SHOULD STAND BEHIND THEIR VEHICLES AS THIS IS A DESIGN OR ENGINEERING FLAW. THIS CONDITION IS NOTICED WHEN EVER THE STEERING WHEEL IS TURNED IN EITHER DIRECTION.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- TEQUESTA, FL
THE POWER STEERING STOPS WORKING WHEN TRYING TO PARK OR MOVING AT A SLOW SPEED. I AM IN GOOD SHAPE AND IT TAKES ME ALL MY POWER WITH TWO HANDS TO TURN THE STEERING WHEEL. THERE IS NO WARNING IT CATCHES YOU OFF GUARD AND MULTIPLE TIMES ALMOST HIT CARS IN SPOTS NEXT TO WHERE I PARK. WE ALSO HAVE HAD THE AIR CONDITIONING FIXED TWICE SINCE WE'VE BOUGHT IT AND STILL DOESN'T BLOW AS COLD AS IT SHOULD. THE CAR HAS 78,000 MILES.
Source: NHTSA WEB SITE -
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2011 GMC ACADIA- HIGHLAND, NY
LOSS OF POWER STEERING AT LOW SPEED. HAD THE ENTIRE RACK REPLACED (PRIOR TO POWER STEERING LOSS), AS WELL AS THE POWER STEERING PUMP REPLACED (AFTER POWER STEERING LOSS AND COVERED UNDER THE TSB) AND WITHIN TO WEEKS OF HAVING THE POWER STEERING PUMP REPLACED, THE EXACT SAME THING OCCURRED. AT VERY LOW SPEED, IN A PARKING LOT, MAKING A RIGHT HAND TURN, I LOST ALL POWER STEERING AND HEARD A LOUD SCREECHING NOISE AS I ATTEMPTED TO MANEUVER MY VERY HEAVY SUV TO A SAFE AREA WITH NO POWER STEERING. "SERVICE BATTERY CHARGING SYSTEM" ERROR CAME UP ON MY IN-DASH SCREEN AND THEN IT WENT AWAY. I TURNED THE ENGINE OFF AND RE-STARTED WITH NO POWER STEERING STILL AND THEN RE-STARTED AGAIN AN THAT IS WHEN THE POWER STEERING WORKED AGAIN. THE ENTIRE TIME, THE RADIO AND LIGHTS WERE ON AND DID NOT FAIL. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND AFTER A FULL DAY OF HAVING MY CAR, THEY TOLD ME I NEEDED A NEW ALTERNATOR NOW AT AT COST OF $1200!!!! I'M NOT SURE HOW THE ALTERNATOR IS RELATED SINCE I DO NOT HAVE ELECTRIC POWER STEERING?!?!?! I FEEL LIKE THIS DEFECT IS COSTING CUSTOMERS THOUSANDS OF DOLLARS FOR A DEFECT FROM THE MANUFACTURE AND GM NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE IS KILLED!!
Source: NHTSA WEB SITE -
2011 GMC ACADIA- MOUNT PROSPECT, IL
THE CAR HAS 77,000 MILES AND HAD TO REPLACE THE TIMING CHAIN AND ALL COMPONENTS INVOLVED. THE SERVICE MANAGER SAID THEY HAD RECALLS ON 2007-2009 VEHICLES BUIT HAD SINCE FIXED THE PROBLEM BUT APPARENTLY NOT. I HAD MY MACHANIC FIX THIS THE COST WAS $1636.00 WHICH WAS WAY CHEAPER THAN THE DEALER. I THINK THAT GMC SHOULD RESOLVE THIS PROBLEM AS I HEARD THIS IS A COMMON PROBLEM STILL.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- SHELBYVILLE, TN
MY SERVICE AIRBAG LIGHT STAYS ON WHEN I TURN MY VEHICLE ON AT ALL TIME. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. WHEN DRIVING IF I TRY TO CLEAN MY WINDOW, THE WINDSHIELD WIPER FLUID WILL NOT SPRAY OUT ON THE PASSENGERS SIDE AND SOMETIMES IT WILL COME OUT BUT IT WON'T SPRAY ON THE WINDSHIELD. IT'S LIKE IT DOESN'T HAVE ENOUGH PRESSURE TO SPRAY IT ON THE WINDSHIELD. THIS HAPPENS EVERY TIME WHILE I'M DRIVING AND TRY TO CLEAN MY WINDSHIELD TO SEE BETTER. I'VE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING WRONG.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- MAYNARD, MA
VEHICLES AIRBAG WAS ACTIVATED, BROUGHT TO CHEVY DEALERSHIP WAS TOLD IT WAS A WIRING ISSUE INVOLVING PASSENGER SIDE. WAS TOLD THERE WAS. O WARRANTY OR RECALLS TO COVER PROBLEM AND WOULD REQUIRE COMPLETE REWIRE OF HARNESS AS THEY WERE UNSURE WHICH WIRE WAS CAUSING THE ISSUE ($2,000). THROUGH RESEARCH FOUND THAT IT IS A KNOWN PROBLEM FOR 2008-2011 ACADIA'S BUT OUR VIN WASN'T DESIGNATED AS BEING INVOLVED IN RECALL. HOW GM CAN CLAIM THAT A VEHICLE WXPERIENCING THE EXACT SAME ISSUE AS THE RECALL ISN'T COVERED UNDER THE RECALL IS RIDICULOUS. THIS APPEARS TO ONCE AGAIN BE GM DISREGARDING SAFETY CAUSED BY THEIR FAILURES IN PRODUCTION SO THAT THEY CAN MAKE MORE MONEY.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- ORLANDO, FL
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT, A MECHANIC, FOUND NO ISSUES WITH THE BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE