2013 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING 50 MPH, THE VEHICLE SLOWED DOWN AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INSTRUCTED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

I PUT MAY 6TH AS I HAVE VIDEO OF THE DASHBOARD. I GET TRACTION CONTROL, STABILITRAK AND REDUCED ENGINE POWER. I HAD IT IN THE SHOP IN APRIL FOR THIS ISSUE. THEY COULDN'T DUPLICATE IT SO I TOOK VIDEO. THE ONLY CODE THEY COULD GET WAS REPLACEMENT OF THE ECM. THE DEALERSHIP SAID WE COULD REPLACE TWO RELAYS THAT CONTROL THE VOLTAGES OR THE ECM. THEY DIDN'T KNOW WHAT WAS WRONG WITH AND JUST WANTED IN THEIR WORDS THROW PARTS AT IT. MY HUSBAND BOUGHT THOSE GM RELAY PARTS AND REPLACED THEM. HE CLEANED THE THROTTLE BODY. THESE ITEMS DID NOT FIX IT AND PROBLEMS CONTINUED. CAR LEFT HIM SIT AND WOULDN'T TURN BACK ON. CAR WAS TOWED TO DEALER. THE ECM WAS REPLACED ON AUGUST 23RD FOR $530 PLUS AN OIL CHANGE. I PICKED THE CAR UP ON THE 24TH. I DROVE TO WORK FINE. I LEFT WORK AND WITHIN 5 MINUTES OF DRIVING THE CAR HAD THE SAME ERROR MESSAGE. THIS WAS LATE FRIDAY SO DEALER WAS CALLED MONDAY MORNING. THEY COULDN'T SEE MY CAR FOR A WEEK BECAUSE THE ORIGINAL TECHNICIAN AT TRAINING AND VACATION. HOWEVER, CAR DIED ON MY HUSBAND ON THE 28TH AND CAR GOT TOWED. NOW THEY WANT ME TO SPEND ANOTHER $500+ DOLLARS TO REPLACE THE PRIMARY FUSE BOX. NOTE A NEW TECHNICIAN IS LOOKING AT THE CAR WITH THE PREVIOUS TECHNICIAN ON VACATION. THIS TECHNICIAN REMEMBERED A SIMILAR INCIDENT AND THEY REPLACED THE PRIMARY FUSE BOX. NO ERROR CODE DIAGNOSTIC JUST A HUNCH. DO THESE TECHNICIANS THAT WORK IN THE SAME DEALERSHIP NOT TALK TO EACH OTHER? MY GMC SERVICE LIAISON SAYS I AUTHORIZED THE ECM REPLACEMENT SO I WON'T GET MONEY BACK ON THAT WORK. I TRUSTED WHAT THEY SAID. THEY FELT THIS WAS GOING TO FIX THE PROBLEM. HOW CAN I TRUST THEM ON THIS. EXTREMELY FRUSTRATED. THERE WAS A RECALL ON OTHER GM MODELS BUT NOT THIS ONE FOR SIMILAR ISSUES. SEEMS GM HAS A PROBLEM THAT HASN'T BEEN RESOLVED.

THE STEERING WHEEL HAS A TELESCOPING ADJUSTMENT THAT CLAPS WHEN YOU PRESS DOWN ON THE STEERING WHEEL ALSO IT COMES UP WITHOUT EVEN USING THE BUTTON TO MOVE IT. IF I AM DRIVING DOWN THE ROAD I CAN PULL UP ON THE STEERING WHEEL OR PUSH DOWN ON IT AND IT CLAPES ON IT'S OWN.

I PURCHASED A 2013 GMC ACADIA FROM CAR MAX ON FEBRUARY 16TH OF THIS YEAR. AFTER 3 WEEKS THE BATTERY WAS COMPLETELY DEAD, BUT CAR MAX REIMBURSED THE COST TO REPLACE. FAST FORWARD TO MAY 24TH...AS I TRY TO LEAVE FROM WORK THE VEHICLE WOULD NOT START. THE DASH DISPLAYED SEVERAL MESSAGES: REDUCED ENGINE POWER, STABILITRAK OFF, AND BATTERY SAVER ACTIVE. THE VEHICLE WAS TOWED TO TIRE KINGDOM AND THE DIAGNOSIS WAS A BAD FUEL PUMP/FUEL PUMP MODULE. THE PART WAS REPLACED AND COMPUTER RESET. ALL WAS WELL FOR 3 DAYS AND THE SAME PROBLEM OCCURRED INCLUDING A DEAD BATTERY! I DROVE THE VEHICLE APPROXIMATELY THREE MORE DAYS BEFORE THE SAME ISSUE HAPPENED AGAIN. THIS TIME, I HAD IT TOWED TO THE GMC DEALERSHIP. THEY HAD MY VEHICLE FROM JUNE 5TH- JUNE 12TH AND EVEN THOUGH THEY RECEIVED 6 ERROR CODES, THEY STATED IT WAS THE BATTERY (THE SAME ONE REPLACED IN FEBRUARY AND WAS RECHARGED A WEEK PRIOR). I WAS SURE THAT WASN'T THE ONLY PROBLEM, BUT THEY WERE CONFIDENT IT WAS. I HAD TO PAY $508 OUT OF POCKET FOR BATTERY/ DIAGNOSTIC BECAUSE MY WARRANTY ONLY COVERS THE DIAGNOSTIC WITH REPAIRS. ALL SEEMED WELL FOR 3 DAYS. THIS TIME AFTER STARTING THE VEHICLE AND REACHING MY DESTINATION THE TRUCK WOULD NOT SHUT OFF! I IMMEDIATELY CALLED GMC (CEL ILLUMINATED) AND AFTER 10 MINUTES THE ENGINE SHUT OFF. I TOOK IT TO THEM THE NEXT DAY AND THEY STARTED IT HAD A BAD FUES BLOCK. THEY REPAIRED IT, BUT 8 DAYS LATER THE VEHICLE WOULDN'T START AGAIN! ON JULY 2ND IT WAS TAKEN TO A SHOP FOR THE 6TH TIME! THIS TIME THEY ARE SAYING IT IS THE ECM. I PURCHASED THIS VEHICLE BECAUSE MY HUSBAND'S 2003 GMC YUKON HAS 286,000 MILES AND LITTLE THINGS ARE STARTING TO GO. IRONICALLY IT HAS BEEN MORE RELIABLE THAN THIS 2013!! I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS AND HAVE ALREADY PAID OUT OVER $1000 IN REPAIRS/DEDUCTABLES. WHAT A NIGHTMARE!

WHILE COASTING UP TO A REDLIGHT THE CAR ENGINE LURCHED AND STALLED SHUTTING OFF. THIS LEFT ME COASTING WITH NO POWER STEERING AND NO POWER BRAKES. VERY SCARY. I WAS VERY FORTUNATE I DIDN'T HIT ANYTHING. WE HAVE SINCE FOUND OUT THIS IS DUE TO A GM KNOWN PROBLEM WITH THE TORQUE CONVERTER. GM HAS A SERVICE BULLETIN ACKNOWLEDGING THIS PROBLEM. TSB 13120A

SIDE DETECTION MODULE/SYSTEM FAILURE DUE TO ENVIRONMENTAL EXPOSURE CAUSED THE INDICATORS TO REMAIN ON CONSTANTLY GIVING OPERATOR FALSE SENSE OF VEHICLE IN BLIND SPOT. ISSUE APPEARED TO AFFECT OTHER MONITORING AND SAFETY SYSTEMS ON THE VEHICLE CAUSING ERRONEOUS INDICATORS AND APPARENT INTERMITTENT AND RANDOM SYSTEM RESETS OF THE BCM(?) ULTIMATELY RESULTING IN A COMPLE SHUT DOWN OF THE VEHICLE. ALTHOUGH SHUTDOWN OCCURRED WHILE PARKED (EVEN REMOTE ACCESS WOULD NOT WORK) IT IS UNCLEAR IF SAME COULD OCCUR WHILE AT HIGHWAY SPEED.

WHILE DRIVING ON THE HIGHWAY, POWER STEERING SUDDENLY FAILED MAKING DRIVING THE VEHICLE DIFFICULT AND DANGEROUS. TURNING IN PARTICULAR WAS SEVERELY COMPROMISED WITH NO WARNING OR INDICATION OF AN ERROR.

MY 2013 GMC ACADIA CAR JUST STARTED HAVING SHIFTING ISSUES AND TURNS OUT TO BE A TRANSMISSION ISSUE. THE DEALER STATES THERE IS NO RECALL AND RECOMMENDATION I REPLACE THE TRANSMISSION WHICH WOULD COST ABOUT $4600. THIS IS ABSOLUTELY ABSURD. I JUST LEARNED THAT ACADIA'S HAVE TRANSMISSION ISSUES. AND OF COURSE, NOTHING CAN BE DONE BECAUSE THERE IS NO RECALL ON 2013 VEHICLES. TERRIBLE BUSINESS.

I WAS COMING OFF A RED LIGHT AND WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE / FRONT DRIVERS SIDE OF THE CAR. THE OTHER VEHICLE WAS DRIVING AT LEAST 55 MPH AS THAT IS THE POSTED SPEED. I HAD TWO CHILDREN IN THE BACK. ONE IN A REAR FACING CAR SEAT. THE SEAT BELTS DID NOT ENGAGE. THE CAR SEAT FLIPPED TO THE SIDE . NO SIDE OR FRONT AIR BAGS WENT OFF.

THE CAR HEADLIGHTS SUDDENLY STARTED GOING OUT (WHILE DRIVING) INTERMITTENTLY. TO GET THEM TO TURN BACK ON, I HAVE TO TOGGLE THE HEADLIGHT SWITCH THROUGH ALL THE SETTINGS IN THE HOPES THAT THEY WILL COME BACK ON (WHICH THEY OCCASIONALLY DO.) THIS HAPPENS WHEN THE CAR IS GOING FAST, SLOW AND NOT MOVING. IT HAPPENS IN ANY TYPE OF OUTSIDE LIGHT. THE SENSOR IS NOT BLOCKED OR DIRTY AND IT HAPPENS WHEN THE HEADLIGHTS ARE NOT IN AUTOMATIC MODE.