2009 GMC ACADIA Complaints
View complaints related to 2009 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2009 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 GMC ACADIA- RIVERSIDE, CA
AT LOW RATES OF SPEED WHEN MAKING A LEFT OR RIGHT TURN THE CAR LOSES POWER STEERING FOR A COUPLE SECONDS THEN REENGAGES. THIS CAUSES YOU TO OVER STEER ONCE THE POWER STEERING REENGAGES WHICH ON SEVERAL OCCASIONS CAUSES NEAR ACCIDENTS WITH OTHER CARS ON THE ROAD. THE PROBLEM IS OCCURRING MUCH MORE FREQUENTLY NOW AND WE ARE TAKING IT TO THE DEALER TOMORROW. WE HAVE HAD THE RACK AND PINION LOOKED AT AND REPLACED BY THE DEALER ON SEVERAL OCCASIONS BECAUSE OF LOW WHINING NOISES AT LOW SPEEDS AND OTHER PROBLEMS.
Source: NHTSA WEB SITE -
2009 GMC ACADIA- EAST STROUDBURG, PA
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 GMC ACADIA- ELKTON, MD
VEHICLE WAS PURCHASED FROM UNION PARK GMC DEALERSHIP IN WILMINGTON DELWARE ON 7/24/15. I TOOK IT TO MY LOCAL MECHANIC ON 7/27/15 AFTER NOTICIG A WHINNING NOISE WHEN STEERING AT LOW SPEEDS. HE RECOMMENDED RETURNING OIT TO THE DEALER FOR REPAIR. THE DEALER MADE NO REPAIR AND CLAIMED "ALL THESE ACADIAS HAVE THIS WHINING NOISE". I THEN TOOK IT TO MARYLAND STATE INSPECTION WHERE IT FAILED INSPECTION DUE TO "MOISTURE ON RACK", INDICATING A LEAK AND REPLACEMENT OF RACK REQUIRED TO PASS INSPECTION. DEALER SERVICE DEPARTMENT CLAIMS IT VIEWED THE BOOT AND FOUND A STAIN AND REFERRED ME TO TSB # 3352321. HOWEVER, IT WAS NOT MADE CLEAR IF THEY ACTUALLY PULLED THE BOOT AND INSPECTED THE RACK AND INSIDE OF BOOT TO DETERMINE IF FLUID WAS ACCUMULATING INSIDE THE BOOT. THEY ALSO CLAIMED THEY DO NOT GUARANTEE VEHICLE WILL PASS INSPECTION. I DID NOTICE THAT WHEN THE DELAER RETURNED THE VEHICLE IT HAD ADDED POWER STERRING FLUID, RASING THE LEVEL FROM JUST BELOW MIN TO JUST ABOVE MAX LEVEL.
Source: NHTSA WEB SITE -
2009 GMC ACADIA- WOOD RIVER , IL
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE IN PARK, THE LIFTGATE INADVERTENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. AS A RESULT, THE CONTACT BECAME WEDGED IN BETWEEN THE LIFTGATE AND THE BOTTOM OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE GAS STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 GMC ACADIA- FAYETTEVILLE, GA
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE POWER LIFTGATE WAS ENAGGED AND PLACED IN AN UPWARD POSITION WHEN IT ABRUPTLY CLOSED ONTO THE CONTACT'S HEAD. THE CONTACT SUSTAINED A BUMP ON THE HEAD THAT RESULTED IN MINOR HEADACHES. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2009 GMC ACADIA- SANTA CRUZ, CA
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS FAILED ON SEVERAL OCCASIONS. THE CONTACT INDICATED THAT THE SOCKETS AND HOUSING FAILED TO SUPPORT THE POWER FOR THE LIGHTING WATTAGE, CAUSING THE COMPONENTS TO PREMATURELY MELT. THE BULBS WERE REPLACED MORE THAN TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECOMMENDED THAT THE HOUSING BE REPLACED FOR THE DAY TIME RUNNING LIGHT ASSEMBLIES. THE FAILURE RECURRED WITH BOTH LIGHTS SHORTING. THE DEALER, PER THE CONTACT'S REQUEST, DISCONNECTED THE DAY TIME RUNNING LIGHTS TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. IN ADDITION, THE CONTACT EXPERIENCED THE REAR LIFTGATE CLOSING WITH FORCE, WHICH BRUISED HIS HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT WAS WAITING FOR MONTHS TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE REMEDY AND THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,274. UPDATED 11/20/15*LJ UPDATED 12/14/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 GMC ACADIA- KIRKWOOD, MO
I JUST ENTERED THE HIGHWAY WITH AN INCREASED SPEED OF 50 MPH WHEN THE DASHBOARD FLASHED..."ENGINE POWER REDUCED." MY CAR WAS ABOUT TO SHUT DOWN IN THE MIDDLE OF A VERY BUSY HIGHWAY. I MADE IT TO THE SIDE OF THE STRETCH WITH CARS ALMOST HITTING ME TO CALL A TOW TRUCK. THE CAR WAS TOWED TO GATEWAY BUICK GMC IN ST. LOUIS, MISSOURI WHERE THE SERVICE WORKER INFORMED ME THAT I NEEDED THE FOLLOWING: VALVE ELEMENT HEATER HOSE CAMSHAFT ACTUATOR THERMOSTAT MODE DOOR ACTIVATOR I THEN RECEIVED A CALL BACK THE NEXT DAY STATING THAT I NEEDED A NEW ENGINE. MY CAR IS UNDER TEN YEARS OLD.
Source: NHTSA WEB SITE -
2009 GMC ACADIA- CANANDAIGUA, NY
CAR STALLS AS I AM TURNING INTO PARKING SPOTS, TURNING OR GOING AROUND SIGNIFICANT CURVES IN THE ROAD, WHILE IM IN A ROUND ABOUT ETC. LUCKILY I HAVE BEEN ABLE TO PUT THE CAR IN NEUTRAL AND IT STARTS BACK UP AND OFF I GO. I AM THE SECOND OWNER OF THIS CAR AND I BOUGHT IT FROM A NON GM DEALER. MY MECHANIC IS AT A LOSS AS TO WHAT IS WRONG BECAUSE A) THERE ARE NO CODES THAT ARE COMING UP AND B) THE STALLING IS VERY SPORADIC, IT WILL DO IT TWICE IN ONE WEEK AND THEN NOT DO IT AGAIN FOR 3 WEEKS. I HAVE HAD THIS CAR ABOUT 5 MONTHS AND IT HAS HAPPENED ABOUT A DOZEN TIMES. I PULLED THE CARFAX AND CALLED THE DEALERSHIP THAT DID ALL THE WORK ON IT WITH THE PREVIOUS OWNER. AFTER SPEAKING WITH THE SERVICE DEPARTMENT, I WAS TOLD THAT THE PREVIOUS OWNER HAD THE SAME PROBLEMS AND THE DEALER COULD NOT GET THE CAR TO MALFUNCTION WHILE THEY HAD IT IN FOR SERVICING. ALTHOUGH SHE DIDN'T TELL ME EVERYTHING THAT THEY DID TO TRY AND RESOLVE THE ISSUE, I DO KNOW THAT THEY WENT AS FAR AS TO REPLACE THE CYLINDER HEAD HOPING THAT WOULD SOLVE THE ISSUE, BUT CLEARLY IT DID NOT. THIS IS A VERY DANGEROUS SAFETY ISSUE, I HAVE ALMOST HIT SEVERAL CARS DUE TO THE FACT THAT WHEN THE CAR STALLS, EVERYTHING LOCKS UP AND YOU HAVE NO CONTROL OVER ANYTHING.
Source: NHTSA WEB SITE -
2009 GMC ACADIA- GOLDSBORO, NC
I PURCHASED THIS VEHICLE ON APRIL 20, 2015. A FEW DAYS LATER WHEN MAKING A LEFT HAND TURN AT APPROXIMATELY 20MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE WAS EXTREMELY HARD TO TURN, ALMOST CAUSING A HEAD ON COLLISION WITH AN ONCOMING VEHICLE. WE WERE TOLD THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS THE STEERING RACK IS FAULTY. WE CONTINUE TO HAVE DIFFICULTY TURNING THE VEHICLE. I AM TRULY SURPRISED THAT THIS ISSUE HAS NOT BECOME A RECALL AFTER REVIEWING ALL OF THE COMPLAINTS REGARDING THIS VERY SAME ISSUE.
Source: NHTSA WEB SITE -
2009 GMC ACADIA- WESTLEY CHAPEL, FL
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE SECOND ROW REAR DRIVER SIDE SEAT BELT FAILED TO LATCH IN PLACE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, WHILE MAKING A LEFT AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP, STEERING GEAR, THE FRONT STRUTS, AND THE DRIVER AND PASSENGER SIDE FRONT AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE FAILURE MILEAGE WAS 120,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE