2019 GMC ACADIA Complaints

I took my 2019 GMC Acadia in for an inspection and was informed that the toe links were loose and fail inspection. Upon researching this failure, I found that there is a recall for this, but my VIN was no included. I don't understand why not given what I'm seeing from other owners. I quote from the GMC Authority site: [XXX] "GM and the National Highway Traffic Safety Administration have issued a recall for certain 2022 model-year Cadillac XT5, Cadillac XT6 and GMC Acadia crossovers over an issue related to the rear toe links. The problem: affected vehicles may have a left-rear suspension toe link with a fastener that was not properly tightened during assembly at the factory. The GMC Acadia is built at the GM Spring Hill plant in Tennessee, but will soon be moved to the GM Lansing Grand River plant to make room for the Cadillac Lyriq. The Cadillac XT5 and XT6 are also built at Spring Hill and will remain there for the foreseeable future." Based on other feedback seen, it appears this should be a recall for my vehicle as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Shift to park issue. This 2019 Acadia Denali has been serviced twice for a shift to park issue:(It’s a known problem that occurs when Acadia vehicles fail to recognize that the gear shifter is in the park position). The first time was under warranty in 2022 and it has just been serviced again for the same problem. The system is the same as the older GM recall for this problem and the recall should also include this model as well but unfortunately it does not.

My coolant thermostat went out, causing my AC and steering assist to stop working. I have spoke to multiple other people who have had this same issue with their GMC Acadia and I believe this should be a recall. It’s going to cost me $1200 to have this issue resolved.

Car has delayed shifting, and jolting when switching gears. Transmission temp gets up to 270 degree while driving

Component: Shifter Assembly & jumper harness Safety concern: Can't turn off vehicle - Carbon Monoxide poisoning, physical safety when parking not at home, as I would have to leave vehicle running... Message in dash was present when I brought vehicle to dealer. Dealer also replicated No inspection other than dealer. Part returned to me. Warning message has been coming on for past 60 days or so, progressively getting more frequent I receive a 'shift to park' message in telltale after I have shifted to park. At times, vehicle will not shut off until shifter is manipulated for several minutes. I have concerns that I cannot park vehicle in garage, if I cannot shut it off. GM is well aware of issue, but has yet to recall them. Dealer actually had replacement shifter in stock for a same day repair.. I was charged $778.98 for the repair, and GM's customer assistance center response to me simply was to file a complaint with NHTSA. My wife does not feel safe driving, as there is no guarantee vehicle will turn off. Dealer replicated issue when I brought to dealership. Dealer has replaced part and has them. Warning lights only appeared when problem reared itself, initially began about 60 days ago, but is not occurring on approximately 2 of 3 shut downs.

My 2019 GMC Acadia is now undergoing the same repair for at least the second time. This is the common issue known as the Shift-To-Park issue. You can read about it here - [XXX] Below are the commonly affected years: 2017 – Acadia 2018 – Acadia 2019 – several models (I own a 2019 GMC Acadia) 2020 – several models 2021 – Acadia and Traverse Despite falling into the year, make, model and issue - When I look up my VIN - No recall or warranty information is available, saying that my vehicle is NOT affected by this issue. However, this is now the 2nd (maybe 3rd) time I am having to come out of pocket to have this issue repaired. It originally happened in July of 2022 with around 40-44k miles on the vehicle. It is now happening again May of 2025 with around 72k miles on the vehicle. If I search further back, I imagine the first owner may have had the same work done too. Clearly this vehicle is affected by the issue buy according to my VIN it is not. GM (General Motors) told me that they offer no sort of help or reimbursement unless my VIN is associated with the issue. Can you guys please either add my VIN or extend out the warranty / recalls to ALL - Because this is absurd. My car doesn't recognize that it is in Park and stays on, preventing me from shutting down the vehicle / engine. Asking me to "Shift-To-Park" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the thermostat will go to zero and the steering assist is disabled. I have read a lot of forums that this is a known issue. The only way to reset it, so we have A/C is to disconnect the battery and it will last a day or two and do the same thing.

My 2019 GMC Acadia with 33,000 miles on it started to give me a notification to "Shift to Park" even though I had already shifted the vehicle into park. A "ding! ding! ding!" alarm wouldn't go off and the vehicle wouldn't turn off unless I repeatedly changed the gears until it read it was in park. This went on for a few weeks and got progressively worse. I read on a GMC forum that the vehicle could slip out of gear while driving and potentially cause an accident. My mechanic found the shifter assembly to be defective and replaced the entire Gearshift Lever Assembly. He said there was a plastic piece in the gearshift that snapped off and said this was an issue in the older models but thought GMC had fixed this issue by 2019. Unfortunately, I was past my 3 year / 36K mile warranty and had to fork over $1300 to have it repaired.

Our Arcadia 2019 with 40000 miles has shift to park problem. 2017 thru some 2019 had recall notice and were fixed by GMC. Why doesn't it apply to this vehicle. We had to pay $1500 to dealer. There is an obvious problem and they have admitted it. Time for government to step in or do a class action lawsuit looks like they are filed by state

The contact owns a 2019 GMC Acadia. The contact stated that occasionally while attempting to park the vehicle and shifting the gear selector into park(P), the message "Please Shift to Park" was displayed; however, there was no warning light illuminated. The contact was unable to turn off the vehicle during the failure. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.