2009 GMC ACADIA Complaints

HAVING STEERING PROBLEMS WITH MY GMC ACADIA. VEHICLE HAS APPOX. 75K MILES AND I HAVE HAD SEVERAL INCIDENTS OF WHERE IT WAS HARD TO STEER MY VEHICLE. I TOOK TO THE GMC DEALERSHIP SERVICE DEPT. AND IT'S THE SAME ISSUES EVERYONE ELSE IS HAVING WITH THIS MAKE & MODEL VEHILE. RACK & PINION IS LEAKING & I NEED A NEW POWER STEERLING PUMP. THERE IS CLEARLY A DEFECT WITH THIS GMC MAKE AND MODEL AND THE CUSTOMERS SHOULD HAVE TO BARE THE COST OF THESE REPARIS. I ALSO NOTICED THIS OCCURS AFTER THE WARRANTY ENDS TOO. COST OF REPAIRS & LABOR - AROUND $2,200. OF COURSE THE REPAIR GUY ALSO NOTICED 3 OTHER THINGS THAT NEEDS TO BE REPAIRED TOO. THE COST OF THOSE RECOMMENDED REPARIS COST $1,600.

CAR WAS ON CRUISE CONTROL AT 75 MPH AND CLIMBING A HILL, CHECK ENGINE LIGHT STARTED FLASHING SO I CANCELLED CRUISE CONTROL, WHEN NOT ACCELERATING CHECK ENGINE LIGHT WOULD NOT ILLUMINATE, UPON ACCELERATION, LIGHT WOULD FLASH AGAIN. MECHANIC RAN TESTS AND FOUND THAT THE CATALYTIC CONVERTER WAS SO HOT THAT IT MELTED HIS RUBBER MALLET. COULD HAVE CAUSED A FIRE.

AN INTERMITTENT STEERING ISSUE DEVELOPED WHEREBY STEERING INPUT WOULD BECOME RESTRICTED AND PREVENT THE DRIVER FROM ADDING OR SUBTRACTING STEERING. THE ISSUE PRESENTS DURING TURNING AND CORNERING AND RESULTED IN NUMEROUS HAZARDOUS SITUATIONS AND ONE SERIOUS NEAR MISS. UPON INSPECTION BY A MECHANIC, I WAS ADVISED THAT THE ENTIRE RACK AND PINION ASSEMBLY WOULD NEED TO BE REPLACED. IT IS NOT CLEAR WHETHER THE RACK AND PINION WERE INHERENTLY DEFECTIVE, OR THE CONSEQUENTIAL DAMAGE OF OTHER STEERING DEFECTS WHICH IS VERY CONCERNING. UPON FURTHER REVIEW, I HAVE FOUND THAT THIS MODEL YEAR ALONG WITH SEVERAL OTHERS HAVE BEEN PLAGUED WITH DEFECTIVE STEERING ISSUES. GIVEN THE APPARENT INCIDENCE RATE AND THE HIGH RISK NATURE OF THE ISSUE, I AM SURPRISED AND DISAPPOINTED THIS HAS NOT CULMINATED IN A RECALL.

LAST JUNE DURING A ROUTINE INSPECTION THE DEALER TOLD ME I HAD A SLIGHT LEAK IN THE RACK AND PINION. I QUESTIONED HIM ON WHY A VEHICLE WITH APPROX 48K MILES COULD HAVE A PROBLEM. I WAS TOLD THAT GM ALLOWS SOME LEAKAGE. SHORTLY THERE AFTER I NOTICED AN OCCASIONAL RATCHETING FEEL IN THE STEERING WHEEL. I THEN WOULD EXPERIENCE SEVERAL OCCASIONS WHERE I MOMENTARILY WOULD LOSE POWER STEERING,THE BEGINNING OF THIS YEAR I RECEIVED A LETTER FROM GM STATING THAT THERE MAY BE A PROBLEM WITH THE POWER STEERING PUMP AND TO BRING IT TO THE DEALER.I BROUGHT IT TO THE DEALER AND WAS TOLD THERE IS A CHARGE OF $130 TO DETERMINE IF IT IS THE PUMP AND NO CHARGE IF IT WAS BAD. I WAS TOLD THE PUMP WAS IN FACT BAD AND THAT THE RACK ALSO NEEDED TO BE REPLACED AT A COST OF $1400. I POLITELY TOLD THEM THAT THE RACK SHOULD NOT LEAK AT 56K MILES AND THE PUMP CAUSED THE PROBLEM AND THAT GM SHOULD PAY THE ENTIRE BILL AFTER I WAS TOLD THAT A CERTAIN AMOUNT OF LEAKAGE WAS OK. THEY SAID GM WOULD ONLY COVER THE COST OF PUMP. I ALSO REPLACED 4 LOW BEAM HEAD LIGHTS IN THE PAST YEAR.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE ROLLED FORWARD WHILE IN REVERSE. THE CONTACT STATED THAT THE VEHICLE DID THE SAME THING WHILE IN THE DRIVE POSITION. THE VEHICLE WOULD ROLL BACKWARDS WITH THE VEHICLE IN THE DRIVE POSITION. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL AND ENGAGE THE EMERGENCY BRAKE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE ONLY STARTED AFTER MULTIPLE ATTEMPTS. ALSO, WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER. THE TECHNICIAN STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND DIAGNOSED THAT THE ECM WAS DEFECTIVE AND THERE WAS A LOOSE WIRE HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

WHILE EXITING GARDEN STATE PARKWAY, VEHICLE WAS COASTING GOING THROUGH THE OFF RAMP TURN WITH BRAKES APPLIED. ENGINE RPM WAS AT LOW IDLE AND THE POWER STEERING SUDDENLY AND WITH OUT WARNING STOP WORKING. IT WAS NEAR IMPOSSIBLE TO TURN THE WHEEL AND VEHICLE BEGAN TO LEAVE THE ROADWAY AND DRIVE ONTO THE GRASS. IT TOOK AN INCREDIBLE AMOUNT OF STRENGTH TO TURN THE WHEEL AND STAY ON THE AND AVOID CRASHING INTO THE TREES. GMC AND THE NHTSA KNOWS ABOUT THIS PROBLEM. THIS SHOULD BE RECALL, NOT AN ADVISORY OR A SERVICE BULLETIN. NHTSA ID NUMBER: 10056459. *TR

THE EMISSION OR POLLUTION SYSTEM, ENGINE LIGHT ON CODE P 0430 , NEEDED TO FIND OUT IF ANY RECALLS FOR VEHICLES GOING BACK TO 2009. THANKS *TR

MY WIFE WAS DRIVING WITH CHILDREN WHEN TRANSMISSION COMPLETELY WENT OUT..THE CAR WAS COMPLETELY ERRATIC AND WIFE WAS ABLE TO SAFE AREA BUT NOT WITHOUT SIGNIFICANT RISK TO FAMILY. ONLY 1 YEAR AND A FEW MONTHS LATER, I'M DRIVING AND THE TRANSMISSION STARTED TO FAIL AGAIN WITH FAMILY IN CAR.. AFTER REVIEWING ONLINE, THIS IS A BLATANT RECURRING THEMES WITH ACADIAS AND WE HAVE NOW BEEN AT RISK TWICE. *TR

I WAS LEAVING WORK AND NOTICED A SHUDDER IN THE VEHICLE. DIDN'T THINK MUCH OF IT AT THE TIME. WHEN I GOT ABOUT 2 MILES FROM MY HOME THE VEHICLE SEEMED TO LOOSE POWER. ENGINE WOULD REV BUT COULD NOT GET MUCH SPEED OUT OF IT. MADE IT HOME AND HAD VEHICLE TOWED TO DEALER NEXT DAY. DEALER DIAGNOSED ISSUE AS 3-5-R WAVE PLATE IN THE TRANSMISSION BROKE. ENDED UP COSTING OVER $5,300 TO REPLACE TRANSMISSION. AFTER REPAIRS I DID SOME RESEARCH AND SAW THAT THERE WERE HUNDREDS (FROM THE FEW WEBSITES I VISITED..THERE ARE PROBABLY MANY MORE) OF COMPLAINTS BY CONSUMERS WHO OWNED 2008 THROUGH 2011 ACADIAS AS WELL AS OTHER GENERAL MOTOR CORPORATION (GMC) VEHICLES THAT HAD THE SAME ISSUE WITH THE WAVE PLATE FAILING. CALLED GMC AND THEY TOLD ME SINCE THE REPAIR WORK WAS ALREADY DONE THERE WAS NOTHING THEY COULD DO. APPARENTLY FROM READING ALL THE POSTS GM IS AWARE OF THE ISSUE BUT DID NOTHING ABOUT IT. MY BIGGER ISSUE IS WHAT IF THIS OCCURRED ON THE HIGHWAY IN THE MIDDLE OF WINTER AND WE WERE LEFT STRANDED? THIS COULD HAVE BEEN A SERIOUS ISSUE AND POTENTIALLY PUT LIVES IN DANGER IF TRAVELING ON THE HIGHWAY OR REMOTE LOCATIONS. GMC SHOULD BE HELD ACCOUNTABLE FOR THIS MANUFACTURING DEFECT AND SHOULD EXTEND THE WARRANTY ON VEHICLES WITH THESE TYPES OF TRANSMISSIONS AND REIMBURSE ALL OF US WHO HAD TO SHELL OUT OUR HARD EARNED MONEY TO GET THE VEHICLE REPAIRED. *TR