2011 GMC ACADIA Complaints
View complaints related to 2011 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2011 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 GMC ACADIA- CLAYTON, NC
WHILE DRIVING THIS MORNING I HAD A SERIES OF MESSAGES APPEAR : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK" AND THEN VERY SOON AFTER "REDUCED ENGINE POWER". THE CAR WOULD STILL RUN, BUT WOULD NOT GO ABOVE APPROXIMATELY 20MPH AND STRUGGLED TO MAINTAIN SPEED. AT ONE POINT HAD TO PULL OVER AND TURN ENGINE OFF TO ALMOST "RESET" CAR TO BE ABLE TO CONTINUE DRIVING TO DESTINATION. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO THE SHOP. I HAVE SMALL CHILDREN THAT ARE TYPICALLY IN THE VEHICLE WHEN THIS HAPPENS AND AM CONCERNED FOR THEIR SAFETY IF THIS ISSUE CANNOT BE RESOLVED.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- MELROSE, MA
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE RUNNING LIGHT STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO UPON CHANGING THE LIGHT BULB, NOTICED THAT THE RECEPTACLE HAD MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IN MAY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,747.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- SLATON, TX
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE PULLING INTO THE DRIVEWAY, THE CONTACT NOTICED THAT THE DRIVER SIDE HEADLIGHT FAILED AND THE PASSENGER SIDE HEADLIGHT MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- GRANITEVILLE, SC
WHILE DRIVING THIS MORNING THIS MESSAGE APPEARED : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK". VERY SOON AFTER MESSAGE "REDUCED ENGINE POWER" APPEARED. THE CAR WAS STILL RUNNING, BUT WOULD NOT GO ABOVE APPROXIMATELY 2K RPM'S OR 15MPH. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO SHOP AND HAVE THROTLE BODY INSPECTED AND RECALIBRATED. THIS IS MY WIFES CAR AND I HAVE A SMALL CHILD THAT WAS IN CAR WHEN THIS HAPPENED. THIS HAPPENED IN AN AREA THAT IS HEAVILY TRAVELED TO INCLUDE SCHOOL BUSES.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- GOBLES, MI
THE DRIVERS SIDE ELECTRICAL COMPONENTS GO HAYWIRE ON OCCASION. IT HAPPENS WHEN DRIVING, OR STATIONARY. HAPPENS IN ALL CONDITIONS. SOMETIMES I CAN'T MOVE MY SEAT, ROLL THE WINDOWS UP OR DOWN, OR UNLOCK THE DOORS USING THE DRIVERS SIDE CONTROLS. ADDITIONALLY, THE PASSENGER SIDE WINDOW WILL NOT ROLL DOWN A MAJORITY OF THE TIME. THE RADIO ALSO, SWITCHES ITSELF FROM RADIO TO SAYING THERE IS AN AC ADAPTER PLUGGED IN SO IT WONT PLAY MUSIC, WHEN THERE IS NO ADAPTER TO INPUT MUSIC PLUGGED IN. THE GUARD OVER THE SEAT CONTROLS CAME UNHOOKED ABOUT A MONTH AFTER PURCHASE WITHOUT ANYONE TOUCHING IT. I HAVE REATTACHED IT BACK INTO PLACE NUMEROUS TIMES, IT DOESN'T STAY. I CALLED DEALER AND HE WAS CONFIDENT THERE WOULD BE A RECALL SOON TO COVER IT. HAS BEEN ALMOST 3 YEARS AND MY WARRANTY HAS ALREADY BEEN UP, AND THE RECALL THAT WAS "SURE TO COVER IT" HAS NOT HAPPENED YET.
Source: NHTSA WEB SITE -
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2011 GMC ACADIA- CHITTENANGO, NY
STEERING WHEEL COMPLETELY LOCKED UP DURING A TURN A COUPLE OF WEEKS AGO. THEN LAST WEEK I COULDN'T SHIFT INTO REVERSE TO GET OUT OF DRIVEWAY. HAD IT TOWED TO DEALER. 1500.00 LATER I HAVE NEW SHIFTER AND SOME SORT OF NEW GEARS IN STEERING WHEEL. LOOKED IT UP AND THERE IS A CLASS ACTION LAW SUIT WITH MILLIONS OF PEOPLE HAVING THE SAME PROBLEM, YET STILL NOT COVERED UNDER A RECALL. MY VEHICLE ONLY HAS 48000 MILES ON IT THIS SHOULD NOT HAVE HAPPENED IF THERE WEREN'T SOME SORT OF DEFECT IN MANUFACTURE.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- CHARLTON, MA
WHILE DRIVING A MESSAGE APPEARED : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK". VERY SOON AFTER (A MINUTE OR TWO LATER) - A MESSAGE "REDUCED ENGINE POWER" APPEARED. THE CAR WAS STILL RUNNING, BUT WOULD NOT GO ABOVE APPROXIMATELY 2K RPM'S. LUCKILY WE WERE ON A SLOW ROAD, SO WE WERE ABLE TO PULL OFF AND THERE WERE NO HIGH SPEED CARS BEHIND US. SHUTTING THE CAR OFF, WAITING A FEW MINUTES THEN TURNING IT BACK ON APPEARED TO CLEAR THE ISSUE. THE TRACTION CONTROL SHOWED AS OFF WHEN IT FIRST STATED UP, BUT THEN IT SHOWED 'TRACTION CONTROL ON" AS IT STRATED TO DRIVE. IT LOOKS LIKE THERE ARE A LOT OF REPORTS OF THIS ON THE INTERNET.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- GARDEN CITY, MI
WE PURCHASED OUR VEHICLE IN JUNE OF 2014. WE HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT 4 TIMES SINCE WE PURCHASED THE VEHICLE. SINCE THE TIRE NEEDS TO BE REMOVED AND THE WHEEL WELL COVER NEEDS TO BE REMOVED IN ORDER TO CHANGE THE LIGHT, WE HAVE TO PAY $80 EACH TIME WE CHANGE THE BULB. 4 TIMES IN LESS THAN TWO YEARS IS RIDICULOUS. I HAVE SEEN OTHER COMPLAINTS REGARDING OVERHEATING BULBS, SO I WILL HAVE THAT LOOKED AT NEXT.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- OLATHE, KS
WANTED TAILGATE NOISE FIXED WHILE UNDER WARRANTEE, BUT WAS PUT OFF BY DEALER TO WAIT FOR RECALL FIX. RECALL FIX DID NOT SOLVE PROBLEM OF LOUD NOISES WHEN USING POWER TAILGATE. AFTER ABOUT 2 YEARS I RECEIVED RECALL LETTER FROM GM AND DEALER DID RECALL WORK. HOWEVER , THE NOISE PROBLEM STILL EXISTS AND DEALER TELLS ME I WILL NEED TO PAY $725 TO FIX PART # 23142258 BECAUSE IT IS NOT COVERED UNDER LONG AWAITED RECALL REPAIR. I CALLED GM CUSTOMER ASSISTANCE CENTER AND THEY CANNOT AUTHORIZE REPAIR EITHER. I BELEIVE THE RECALL MODULE BY NOT WORKING CORRECTLY CAUSED THE GEAR FAILURE. THAT'S WHY I BELIEVE GM SHOULD FIX THE TAILGATE. ALL THIS HAPPENED OVER A 2 YEAR PERIOD. WHILE CAR WAS IN WARRENTY AND NOW OUT OF WARRANTY. SINCE GM HAD TO FIX ALL 2011 ACADIA'S THE PROCESS TOOK TOO LONG AND DAMAGED THE VEHICLE. I RECEIVED MY RECALL LETTER IN NOVEMBER 2015 , YEARS AFTER ANNOUNCEMENT WAS MADE.
Source: NHTSA WEB SITE -
2011 GMC ACADIA- WILMINGTON, DE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE