2009 GMC ACADIA Complaints

VEHICLE WAS MISSING IN 3RD AND 5TH GEARS. ENGINE WOULD REV TO 5000-6000 RPM'S WITHOUT SHIFTING GEARS. I WOULD HAVE TO EASE OFF THE ACCELERATOR TO GET IT TO SHIFT. NOW THE NEXT DAY, WHEN I PUT IT IN REVERSE TO BACK OUT OF THE GARAGE IT WILL NOT GO. ENGINE JUST REVS WHEN I PRESS THE ACCELERATOR AS IF I WAS IN NEUTRAL. *TR

WHILE TRAVELING TO WORK AT APPROXIMATELY 65 MPH ON US 53 IN EAU CLAIRE, WI. THE 3-5-R WAVEPLATE IN MY 2009 GMC ACADIA BROKE CAUSING MY VEHICLE TO RAPIDLY DECELERATE. LUCKILY THERE WAS NO OTHER VEHICLES NEAR ME AT THE TIME AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. AFTER RESEARCHING THE INTERNET IT APPEARS THAT THIS IS A COMMON FAILURE OF THE 2007-2009 ACADIA/OUTLOOK VEHICLES. *TR

BROUGHT IT TO THE GMC DEALER TO REPLACE THE POWER STEERING PUMP WHICH WAS ON RECALL NOTICE ONLY IF THERE WERE PROBLEMS. LOSS OF POWER STEERING AT LOW SPEED SO I TOOK IT TO DEALER. AS A RESULT, PUMP WAS REPLACED AS WELL AS RACK AND PINION. PUMP COVERED, RACK AND PINION NOT, $1700. THE DAY AFTER I PICKED UP THE CAR, THE TRANSMISSION FAILED. AS I GOT ON THE HIGHWAY, MOTOR REVVED BUT TRANSMISSION DID NOT ENGAGE. WAS ABLE TO MAKE IT INTO THE BREAKDOWN LANE. HAD TO HAVE A FLATBED PICK IT UP AND BRING IT TO THE TRANSMISSION SHOP RECOMMENDED BY THE DEALER. TRANSMISSION REPLACED...$3,140.00. I FEEL THAT I WAS LUCKY TO HAVE BEEN IN THE LANE CLOSEST TO THE BREAKDOWN LANE WHEN THIS HAPPENED. DEALER OFFERED NO ASSISTANCE. EIGHT MONTHS PAST WARRANTY. *TR

I HAD PURCHASED THE VEHICLE USED FROM WHAT I HAD THOUGHT WAS A REPUTABLE DEALER, BOY WAS I WRONG. I WAS ON MY WAY HOME WITH IT FROM THE DEALER AN HOUR AND A HALF DRIVE 1 WAY , GOING DOWN THE INTERSTATE AT ABOUT 65 MPH, WHEN THE VEHICLE STARTED TO SHAKE SOMETHING SEVERE , AND THE RPM,S WENT WILD. I SLOWED DOWN , BUT THE SHAKE , VIBRATION CONTINUED. FINALLY IT DID STRAIGHTEN OUT, AND I GOT HOME. A COUPLE DAYS LATER ON MY WAY TO WORK THE ENGINE LIGHT CAME ON, AND THAN THE SERVICE ALL WHEEL DRIVE SYSTEM LIGHT CAME ON. THE NEXT DAY MY DAD WHO IS A MECHANIC, DROVE IT AND IT SHOOK AND VIBRATED SO BAD , HE THOUGHT THE WHEELS WERE FALLING OFF. CAME BACK AND PUT IT IN THE WORKSHOP AND CHECKED THE WHEELS FOR TIGHTNESS, THEY WERE OK. NOTICED A RATHER LARGE COOLANT LEAK ABOVE THE WATER PUMP ,, SEEMED TO BE COMING FROM UNDER INTAKE AREA. CALLED THE DEALER AND SAID WE WERE BRINGING IT BACK ON A TRAILER. ON 1 / 1 / 15 AT ABOUT 9:45 AM DROPPED OFF AT THE DEALER, TOLD THEM AGAIN WHAT THE PROBLEMS WERE AND LEFT IT THERE. ON 1 / 5 / 15 THE DEALER CALLED US AND INDICATED THERE WAS A UPPER RADIATOR HOSE THAT THE CLAMP WAS LOOSE. I TOLD THEM IT WAS NOT AND MY DAD KNOWS WHERE IT WAS FROM. THEY ALSO STATED THAT THEY DROVE IT AND COULD NOT FIND ANY PROBLEMS WITH IT. AFTER TELLING ME THAT THEY SAID THAT THEY ARE A FORD DEALER AND DO NOT HAVE THE TOOLS TO DIAGNOSE THE VEHICLE. RIGHT AFTER THAT THE GENERAL MANAGER SAYS THAT HE DID NOTICE A PROBLEM WITH SHIFTING , BUT ITS NOTHING TO WORRY ABOUT. I SAID THAN YOU PUT YOUR FAMILY IN THE VEHICLE AND TAKE THEM FOR A DRIVE , BECAUSE I WILL NOT PUT MYSELF WITH MY 3, AND 5 YEAR OLD KIDS IN IT. HE SAID HE WILL LOOK AT IT AGAIN TOMORROW. I WILL NEVER BUY ANOTHER GM PRODUCT EVER AGAIN.

2009 ACADIA JUST UNDER 60K MILES, TRANSMISSION SLIPS, CAN'T GO OVER 45MPH, TOOK TO GMC DEALER WHO STATED OUR WAVE PLATE WAS DAMAGED, NEEDS NEW TRANSMISSION, WARRANTY ENDED 6 MONTHS AGO $4000 BILL AND GM WON'T BACK THEIR VEHICLES, HAD VEHICLE AT SAME GMC DEALER LESS THAN 1 YEAR AGO COMPLAINING ABOUT TRANSMISSION SLIPPING BUT WAS TOLD NOTHING IS WRONG. *JS

THE CAR FELT AS THOUGH THE GEARS WEREN'T CATCHING AND RPM WOULD DROP BUT IF YOU TOOK YOUR FOOT OFF THE ACCELERATOR IT WOULD GO AWAY FOR A SECOND BUT THEN IT WOULD HAPPEN AGAIN. NO ONE SEEMS TO KNOW WHAT'S WRONG, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS SLIPPING. IT SEEMS TO HAPPEN AT SPEEDS OF 50 MILES AND HIGHER WHICH IS VERY DANGEROUS ESPECIALLY WHEN TRAVELING ON THE EXPRESSWAYS. *TR

WE PURCHASED A 2009 ACADIA FROM A REPUTABLE DEALER THAT CLAIMS QUALITY IN REGARDS TO THEIR USED VEHICLES. WE HAVE HAD THE VEHICLE FOR 6 MONTHS AND THE VEHICLE HAS LEFT ME STRANDED ON DIFFERENT OCCASIONS AND COMPROMISED OTHERS INDIVIDUALS AND MY OWN WELL BEING. FIRST INCIDENT THE CAR WAS IN GEAR BUT WOULD NOT START. WE NEVER FOUND THE REASON THE VEHICLE WOULD NOT START. THE BATTERY FULLY CHARGED. NO OTHER ISSUES NOTED. SECOND INCIDENT THE VEHICLE THE VEHICLE AGAIN DID NOT START AFTER SEVERAL ATTEMPTS TO START. EVENTUALLY CAR JUST STARTED, NO ISSUE WAS UNCOVERED AS THE CULPRIT. THE VEHICLE OVERHEATED OUT OF THE BLUE WHILE IN ROUTE TO RESPOND TO AN EMERGENCY CALL AND HAD THE WATER PUMP REPLACED. WHILE ON THE INTERSTATE WITH MY 4 MONTH OLD GRANDSON THE VEHICLE JERKED AFTER REACHING THE SPEED OF APPROXIMATELY 65 MPH AND THEN THE RPM REGISTERED ABOUT 3800 TO 4500 AND THE VEHICLE CAME TO A CRAWL ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT HAD DIAGNOSTICS RAN AND IT INDICATED TRANSMISSION CONCERNS. I TOOK THE VEHICLE TO THE DEALER AND THE LIGHT HAD GONE OFF AND THE DEALER STATED THAT THERE WAS NOTHING FOUND. MY HUSBAND AND I LEFT AND WHILE IN ROUTE TO ANOTHER CITY THE VEHICLE AGAIN JERKED AT APPROXIMATELY 65 MPH AND THE RPM ONCE AGAIN REGISTERED BETWEEN 3500 AND 4500. WE WERE ABLE TO CRAWL ALONG AT ABOUT 25 MPH AND BARELY MADE IT SAFELY TO A CERTIFIED GMC DEALER WHICH STATED THAT THE TRANSMISSION WAS COMPLETELY GONE AND WE NEEDED ANOTHER AND THE COST WOULD BE APPROXIMATELY $3900. THE DEALER REFUSES TO HONOR OR STAND BEHIND THEIR PRODUCT. WE RECENTLY HAD THE VEHICLE AT THE DEALER TO ENSURE SAFETY RECALLS WERE TAKEN CARE OF, THE DEALER INDICATING NO CONCERNS AFTER A "PROPOSED" INSPECTION. THERE IS CLEARLY DOCUMENTED CONCERNS WITH THIS ISSUE. WE WERE LUCKY AS THERE WERE NO INJURIES, BUT THE SITUATIONS THAT WE WERE LEFT IN WERE EXTREMELY DANGEROUS. *TR

POWER STEERING RACK IS LEAKING, POWER STEERING PUMP IS WHINING. GMC DEALER REFUSED TO REPLACE EVENTHOUGH GM HAS SENT LETTERS TO OWNERS REGARDING POWER STEERING PROBLEMS. THE PROBLEM COULD RESULT IN THE LOSS OF POWER STEERING THUS CAUSING UNSAFE DRIVING CONDITIONS. *TR

2009 GMC ACADIA COIL PACK FAILURES. THE COIL PACKS FAIL WITHOUT WARNING CAUSING A LOSS OF POWER FROM THE ENGINE. IT CAN OCCUR AT ANY TIME. WE HAD 2 FAILURES SINCE JUNE OF 2014. BOTH TIMES WE WERE IN TRAFFIC AND THIS LOSS OF POWER CREATED UNSAFE DRIVING SITUATIONS. *TR

I HAVE A 2009 ACADIA. IT HAS 79K MILES. WE ARE 4 MONTHS OUT OF OUR WARRANTY. I HAVE A BROKEN WAVE PLATE. 5K TO FIX. I'VE HAD TRANSMISSION ISSUES THE ENTIRE TIME I'VE HAD THIS AUTO BUT ALL MY PREVIOUS TIMES THEY COULDN'T REPLICATE THE PROBLEM. THIS TIME, OF COURSE, NOW THAT THERE'S COMPLETE FAILURE AND MY WARRANTY HAS EXPIRED, THEY'VE TOLD ME I NEED A COMPLETE TRANSMISSION REBUILD. *TR