2012 GMC ACADIA Complaints

POWER STEERING FAILED BOTH POWER STEERING PUMP AND STEERING GEAR. CAR HAS ~50,000 MILES. VEHICLE WOULD HAVE FEEDBACK IN STEERING AT LOW SPEEDS. NO WARNING LIGHT, COULD HAVE FAILED AT HIGH SPEEDS CAUSING INJURY.

MY GMC ACADIA DENALI HAS A LITTLE OVER 80,000 MILES. I HAVE OTHER VEHICLES FOR EVERYDAY USE SO I ONLY DRIVE THE ACADIA FOR LONG DISTANCES OVER THE WEEKEND. THE VEHICLE SITS IN THE GARAGE WHEN NOT IN USE. I HAVE HAD NO ISSUES WITH THE VEHICLE UNTIL I TOOK IT TO THE DEALER TO HAVE ONE OF THE HEAD LIGHT BULBS ON THE PASSENGER SIDE REPLACED. AFTER I PICKED THE VEHICLE UP I DROVE IT TO NEW YORK AND ON MY WAY BACK (THE NEXT DAY) HAD THE SERVICE LIGHT COME ON TO LET ME KNOW THERE WAS A PROBLEM WITH THE BATTERY. I LOOKED AT THE BATTERY INDICATOR IN THE DASH AND NOTICED THE CHARGE WAS GETTING LOWER AND LOWER. BY THE TIME I GOT TO BALTIMORE, MD THE INDICATOR WAS BELOW 12 AND THE VEHICLE FINALLY SHUT OFF. TOWED THE VEHICLE TO THE DEALERSHIP AND THEY FIRST REPLACED THE BATTERY BUT THAT DIDN'T FIX THE PROBLEM. THEY THEN REPLACED THE ALTERNATOR. I DROVE THE VEHICLE THREE TIMES AND IT WORKED FINE. THREE WEEKS LATER I TRIED TO START THE VEHICLE AND HAD NO BATTERY POWER. TRIED JUMPING THE VEHICLE BUT IT WOULD NOT GATHER ENOUGH POWERE TO START THE ENGINE. HAD THE VEHICLE TOWED TO THE DEALER. THEY SAID THAT THE NEW BATTERY THAT WAS INSTALLED HAD A BAD CELL. I AM AFRAID THAT'S NOT THE ISSUE; IT'S OBVIOUS THAT SOMETHING IS DRAINING THE BATTERY WHEN THE CAR IS NOT IN OPERATION AND IT ALL STARTED WHEN I HAD THE HEADLAMP. I THINK GM IS AWARE OF ELECTRICAL ISSUES WITH THE ACADIA. I JUST WANT TO MAKE SURE I PUT THIS COMPLAINT OUT THERE. I AM NOT CONFIDENT THAT THIS PROBLEM WON'T OCCUR THREE WEEKS FROM NOW.

NOTICED ODD NOISE WHEN TURNING STEERING WHEEL. UPON HAVING NOISE CHECKED DISCOVERED THAT THE RACK AND PINION BOX AS WELL AS THE POWER STEERING PRESSURE LINE WERE BOTH LEAKING. AUTO TECHNICIAN ADVISED REPAIR/REPLACEMENT NECESSARY AS NOISE WOULD GET WORSE AND STEERING WOULD BECOME MORE DIFFICULT IN A SHORT TIME. TECHNICIAN STATED THAT THEY HAVE REPLACED NUMEROUS RACK/PINION UNITS ON THIS MAKE OF VEHICLE. CHECK OF THE INTERNET FINDS THAT THIS STATEMENT IS TRUE. ONLY 76000 MILES ON VEHICLE. REPLACEMENT/REPAIR NOT COVERED BY WARRANTY. RACK AND PINION AND PRESSURE HOSE REPLACED AT A COST OF ALMOST $900.00.

WHEN DRIVING OR EVEN AFTER JUST SITTING FOR A WHILE WITHOUT THE CONTROLS ON OR OFF THE BACK PANEL THAT CONTROLS THE HEAT AND AIR IN THE SECOND ROW THE KNOBS ARE EXTREMELY HOT TO THE TOUCH. I HAVE CHILDREN AND GRANDCHILDREN THAT SIT IN THE SECOND ROW DAILY AND THIS HAS HAPPENED SINCE PURCHASING THE VEHICLE.

WITH THE VEHICLE IS STATIONARY, I OPENED THE POWER LIFT GATE, IT OPENED COMPLETELY, AND SUDDENLY FEE FELL ABOUT 1 TO 2 FEET, STIKING ME AND MY 6 MONTH OLD SON IN THE HEAD. I HAVE REPEATED THIS OPERATION MULTIPLE TIMES STANDING CLEAR OF THE LIFT GATE AND IT CONTINUES TO DO THE SAME THING EVERYTIME. IT IS NOT SAFE TO ACCESS THE CARGO AREA OF MY VEHICLE UNTIL THIS IS REPAIRED. I CALLED THE GMC DEALER IN BUNKIE, LA TO SEE IF IT WAS COVERED UNDER THE 2012 GMC ACADIA RECALLS FOR POWER LIFT GATE MALFUNCTIONING, AND THEY SAID IT WASN'T COVERED. I DISAGREE.

THE RACK LEAKED AND WAS REPLACED AT APPROX 50 K MILES. THEN THE POWER STEERING PUMP WAS REPLACED AT APPROX 60K MILES.

AUTOMOBILE STALLED WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT CHEVROLET DEALERSHIP ON JUNE 12 TO REPLACE FUEL PUMP CONTROL MODULE, WHICH WAS A RECALLED PART ON GMC ACADIA'S. I CALLED GM AND WAS INFORMED MY VIN WAS NOT PART OF RECALL AND WAS TOLD I WOULD BE CALLED BACK WITH AN EXPLANATION WHY. I NEVER RECEIVED A RETURN PHONE CALL. CAR STALLED AGAIN WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT GMC DEALERSHIP ON AUGUST 12 TO REPLACE FUSE BLOCK THAT CONTROLS FUEL PUMP. APPROXIMATELY 2 WEEKS LATER CAR STALLED WHILE DRIVING, THEN RESTARTED. RETURNED CAR TO CHEVROLET DEALERSHIP FOR SERVICE. THEY HELD CAR 8 DAYS BUT COULD NOT FIND SOURCE OF PROBLEM, THOUGH THOUGHT IT WAS THE FUEL PUMP. CAR STALLED AGAIN ON SEPTEMBER 8 THEN RESTARTED. BROUGHT TO CHEVROLET DEALERSHIP FOR SERVICE BUT AGAIN THEY FOUND NO SERVICE CODE. WAS INFORMED WITH THE NUMBER OF MILES ON VEHICLE, 60,100, I SHOULD NOT BE HAVING THESE ISSUES. CAR STALLED AGAIN ON SEPTEMBER 10 AND WILL NOT RESTART. WILL NEED TO, AGAIN, BRING IN FOR SERVICE. COMPLAINT IS IN REGARD TO VEHICLE RECALL FOR MY YEAR AND MODEL, BUT NOT FOR MY SPECIFIC VIN, EVEN THOUGH RECALL PROBLEM EXISTS WITH MY VEHICLE. HAVE HAD CAR SERVICED AT GM DEALERSHIPS TWICE AT EXPENSE OF OVER $1,000 FOR THE SAME ISSUE AND ISSUE PERSISTS. GM HAS NOT RESPONDED AND GM DEALERSHIPS HAVE BEEN UNABLE TO SOLVE PROBLEM.

THIS IS A 2012 WITH ONLY 68,423 MILES AND JUST HAD THE STEERING GEAR BOX REPLACE BECAUSE IT WAS LEAKING. IT COST ME $1,118.54 (PARTS & LABOR). THIS NEED TO BE LOOK INTO BECAUSE I HAVE READ THAT OTHER PEOPLE HAVE THE SAME PROBLEM. THIS DOESN'T SOUND TO GOOD WITH LOW MILEAGE. I AM ABOUT 71 AND ALL OF THE CARS I HAD IN THE PAST NEVER HAD ANYTHING LIKE THIS. I TOOK MY CAR TO HAVE THE BRAKES REPLACE WHEN THE GMC SERVICE FOUND THIS PROBLEM. I WOULD THING THIS SHOULD BE A RECALL.

NOTICED A SLIGHT SQUEAK WHEN STEERING SO TOOK CAR IN FOR SERVICE AND DEALER PERFORMED NEARLY $5400.00 OF WORK ON MY CAR. HERE IS WHAT THEY WROTE ON THE BILL: C/S VEHICLE MAKING A SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOWER SPEEDS FOUND TO BE LEAKING TO A DROP ON TO OTHER COMPONENTS. REPLACED STEERING RACK AND CLEANED FLUIDS. THEN THEY ALSO DID THIS SERVICE: C/S TO FIX OIL PNA LEAK FOUND IN MPVI AS WELL AS FRONT COVER TO ENGINE FOUND TO BREAKING. TWO SEPARATE OIL SEEPS FOUND DURING MPVI. DUE TO FAILED SEALS REPLACED SAID PARTS AND RESEALED. CLEANED PARTS AND TEST DROVE AND DUE TO THESE "FIXES" PERFORMED THEY ALSO DID ALIGNMENT: C/S TO PERFORM 4 WHEEL ALIGNMENT FOR STEERING RACK PERFORMED ALIGNMENT TO ME THE OIL LEAKS SEEMS TO BE RESULT OF POWER STEERING LEAKS DUE TO EROSION OF THE GASKETS AND WAS WONDERING IF THIS HAS BEEN REPORTED AS AN ISSUE AS $5400.00 FOR REPAIRS SEEMS EXTREMELY HIGH. WAS THERE RECALLS ON THE POWER STEERING ISSUE? THANKS, [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO MERGE INTO TRAFFIC AND STEER THE VEHICLE WITH FORCE. WHILE ACCELERATING, THE STEERING RETURNED TO NORMAL. IN ADDITION, THERE WAS AN ABNORMAL WINDING SOUND AND THE FAILURE GRADUALLY RECURRED. THE DEALER (HANLESS HILLTOP BUICK GMC, 3230 AUTO PLAZA, RICHMOND, CA, 94806, 510-222-4141) SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.