2009 GMC ACADIA Complaints

WHILE DRIVING OUR 2009 ACADIA AT HIGHWAY SPEED (75MPH) WE EXPERIENCED A SUDDEN RPM SPIKE AND LOSE OF ACCELERATION. ANY ATTEMPT TO APPLY GAS WAS JUST MET WITH RPM WITH NO ACCELERATION. AS SPEED SLOWED THE VEHICLE LURCHED AND THE TRANSMISSION ENGAGED AS WE APPROACHED 40 MPH. THE VEHICLE STRUGGLED TO MAINTAIN THIS SPEED AND WOULD CONSTANTLY LUNGE AND LURCH TRYING TO CHANGE GEARS TO ADJUST FOR THE SPEED. THE TIMING WAS NOT GOOD FOR THIS AS WE ARE STATIONED IN GERMANY, AND WE WERE AN HOUR FROM HOME DRIVING ON THE AUTOBAHN. WHILE WE WERE STRUGGLING TO STAY AT THE MINIMUM SPEED (ROUGHLY 40 MPH), OTHER VEHICLES ARE APPROACHING US AT AUTOBAHN SPEEDS, POTENTIALLY CAUSING AN ACCIDENT. FORTUNATELY, GERMANS ARE VERY GOOD DRIVERS AND VERY AWARE OF SLOWER MOVING VEHICLES. WE WERE FORTUNATE TO HAVE PULL OFF AREAS TO COOL THE TRANSMISSION, BUT OUR TRIP TOOK FIVE HOURS. APPARENTLY THIS IS A KNOWN ISSUE WITH THE 6T75 TRANSMISSIONS THAT GM PUT IN THE 2007-2009 ACADIA'S. NO SERVICE BULLETINS OR WARNINGS EVER WENT OUT TO ME TO LET ME KNOW ABOUT THIS ISSUE. IF I WOULD'VE RECEIVED ONE, I WOULD HAVE BEEN ABLE TO CATCH THIS EARLIER AND BEEN ABLE TO SAVE THE TRANSMISSION FROM CATASTROPHIC FAILURE. THE 3-5-R WAVE PLATE FAILED PREVENTING SHIFTING TO THOSE GEARS. I BELIEVE GM NEEDS TO OWN UP TO THIS AND EITHER ISSUE A RECALL OR OFFER OWNERS WITH LESS THAN 100K MILES ON THEIR VEHICLES COMPENSATION FOR THE REPAIRS. AT A MINIMUM, ALL ACADIA/ENCLAVE/TRAVERSE/OUTLOOK OWNERS WITH 6T75 TRANSMISSIONS NEED TO RECEIVE A NOTIFICATION TO EXPECT THE IMMINENT FAILURE, IN ORDER THAT THEY MAY GET THE 3-5-R WAVE PLATE REPLACED WITH A PROPERLY TEMPERED PLATE. GM HAS ALREADY IDENTIFIED THE REASON FOR THE FAILURE, BUT HAS CHOSEN NOT TO ACT IN A MANNER REFLECTING INTEGRITY TO THEIR CUSTOMERS. THANK YOU FOR YOUR TIME. *TR

THE TRANSMISSION BEGIN TO SLIP INTERMITTENTLY 2 DAYS AGO. IT CONTINUALLY BECAME MORE FREQUENT. I GOT IT INTO THE DEALER RIGHT AWAY AND THEY BELIEVE IT IS THE 3/5 WAVE PLATE. AFTER DOING SOME RESEARCH, THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE BEGINNING AROUND 35,000 MILES. GM SEEMS TO BE TURNING A BLIND EYE TO THE PROBLEM EVEN THOUGH THERE IS CLEARLY A SIGNIFICANT PROBLEM. THE MECHANIC AND ADVISOR AT THE DEALER EVEN SAID THEY HAVE HAD MANY IN FOR THE SAME ISSUE. THIS REPAIR IS QUITE EXPENSIVE AND SHOULDN'T HAPPEN TO VEHICLES WITH SUCH LOW MILES. I HOPE THAT GM WILL BE HELD ACCOUNTABLE TO RECALL THIS AND COVER THE COST OF THE REPAIRS. TWO WEEKS AGO, I HAD AN ISSUE WITH THE OIL LIFE MONITOR AND ENGINE RUNNING ROUGH. THE ADVISOR STATED THAT THESE ARE TRASH AND SHOULDN'T BE USED AS THEY ARE CAUSING MAJOR ENGINE ISSUES. PROBLEMS WITH THIS CAN STRETCH THE TIMING CHAINS CAUSING MORE SIGNIFICANT AND COSTLY REPAIRS. AGAIN, GM IS WELL AWARE OF THE ISSUE BUT SEEM TO BE IGNORING THE TRUTH. PLEASE HELP HOLD THEM ACCOUNTABLE AND RECALL THESE ITEMS TO PREVENT THE CUSTOMERS FROM VERY COSTLY REPAIRS. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE DEALER STATED THAT THE STEERING RACK AND POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

ERROR CODE POPPED UP FOR AIRBAG REPLACEMENT, THEN WENT AWAY. 6 MONTHS LATER IT CAME UP AGAIN. NO RECALL AND NOW I HAVE TO REPLACE THE AIRBAG ON A 5 YEAR OLD VEHICLE. *TR

THE DAYTIME RUNNING LIGHT BULB HAS MELTED INTO THE BULB SOCKET. THE EXTREME HEAT CAUSED THE LIGHT HOUSING TO DISINTEGRATE. THE BULB WAS OEM. THE SYSTEM IS NON-OPERABLE AND GM SAYS THERE IS NOTHING THEY CAN DO. THIS WAS ENGINEERED WRONG OR FAULTY MATERIAL WAS USED. THERE CERTAINLY IS A POTENTIAL FOR A FIRE GIVEN THE EXTREME HEAT CAUSED BY THIS SYSTEM. *TR

MY SON WAS DRIVING DOWN A RESIDENTIAL STREET WHICH HAS A RIGHT TURN/MERGE OVER A CANAL. UPON REACHING THE RIGHT TURN THE POWER STEERING FAILED AND HE WAS UNABLE TO NAVIGATE THE TURN. THE ACADIA DROVE FORWARD INTO A LARGE PIPE WHICH CROSSES OVER THE CANAL. THE FRONT OF THE ACADIA WAS CRASHED INCLUDING THE FRONT BUMPER, RADIATOR, HEAD LAMPS, ENGINE, DRIVER SIDE FRONT PANEL, PASSENGER SIDE PANEL, AND THE FRAME. NONE OF THE AIR BAGS DEPLOYED DURING THIS CRASH. THERE IS A RECALL ON THE SIDE AIRBAGS AT THIS TIME BUT NOT THE FRONT AIRBAGS. THERE IS NO RECALL ON THE POWER STEERING ON THIS GM MODEL. I HAVE HAD EXPERIENCED THE POWER STEERING INTERMITTENTLY FAIL WHEN TURNING BOTH LEFT AND RIGHT. MY DAUGHTER ALSO EXPERIENCED POWER STEERING FAILURE ONE WEEK PRIOR TO MY SON'S ACCIDENT. I WAS IN THE VEHICLE WITH HER. THIS POWER STEERING FAILURE IS NOT EXCLUSIVE TO MY GMC ACADIA 2009. CONSUMER REPORTS AS WELL AS THE ACADIA FORUM ALSO HAS MENTIONED THIS POWER STEERING FAILURE IN OTHER GMC ACADIAS. THE AIRBAGS NOT DEPLOYING DURING THIS INCIDENT IS ALSO VERY CONCERNING. THIS AIR BAG FAILURE COULD HAVE CAUSED MAJOR INJURY GIVEN ANOTHER SCENARIO. *TR

I TOOK MY CAR TO BE SERVICE ON MANY OCCASION AND THE CAR WAS MAKING A SOUND WHEN YOU PUT IT IN GEAR. I INQUIRED ABOUT WHAT WAS GOING ON BEFORE MY POWER TRAIN WARRANTY RAN OUT. THE GUY THAT WAS SERVICING MY CAR STATED THAT THE MOUNT NEEDED FIXING AND I WAS GIVING A CARD WITH THE PRICE ON IT THAT IT WOULD COST TO FIX THE PROBLEM WHICH WAS $335.WELL NOT LONG AFTER THAT MY TRANSMISSION WENT OUT RIGHT AFTER MY WARRANTY HAD EXPIRED. ALTHOUGH THE DEAL PAID 60%, IF THE CAR DEALER SHIP HAD BEEN HONEST, THEY HAD TO KNOW THE TRANSMISSION WAS GOING BUT I WAS TOLD TO CONTINUE TO DRIVE THE CAR BECAUSE IT WOULD BE ALL RIGHT. THIS WAS NOT TRUE BECAUSE NOT LONG AFTER THE POWER TRAIN WARRANTY HAD EXPIRED, THE TRANSMISSION WENT AND I HAD TO COME UP WITH THE DIFFERENT. I AM ON A FIXED INCOME AND I REALLY NEEDED MY CAR BECAUSE IT WAS THE ONLY TRANSPORTATION THAT WAS WORKING. I HAD TO CHARGE THE AMOUNT ON MY CREDIT CARD WHICH HAS REALLY CREATED A FINANCIAL BURDEN. I HAVE COME TO REALIZE THAT CAR DEALERSHIP DOES NOT CARE ABOUT THE CUSTOMER, ONLY THE MONEY. SINCE THEY FIXED THE TRANSMISSION I DO NOT HAVE THAT PROBLEM WITH THE CAR JUMPING WHEN YOU PULL OFF. THIS WAS AND STILL IS MY DREAM, BUT I NEVER WOULD HAVE THOUGHT THIS WOULD HAVE HAPPENED WITH A NEW CAR. I HAVE A 2003 MONTERO SPORT AND I HAVE NEVER HAD THIS PROBLEM. I DO NOT FEEL THAT I SHOULD HAVE HAD TO PAY ANYTHING. THIS JUST SHOWS THAT THEIR PRODUCT IS NOT AS GOOD AS I HOPED FOR. I WANTED TO UP GRADE TO ANOTHER ACADIA BUT THE DEALERSHIP DID STOP ME FROM LOOKING INTO IT BECAUSE HE TOLD ME IT WOULD BE MORE MONEY OUT OF MY POCKET. THIS IS VERY SAD FOR THE PEOPLE THAT TRUSTED IN GMC PRODUCT. *TR

TRANSMISSION HAD A HARD SHIFT INTO REVERSE. DIAGNOSIS WAS THE 3-5-R WAVE PLATE AND UPON READING OTHER COMPLAINTS SEEMS TO BE COMMON. TRANSMISSION SHOP THEORY IS THAT THE WAVE PLATE WAS HARDENED TOO MUCH AND BECAME BRITTLE WITH THE FLEXING CAUSING IT TO BREAK. DEALERSHIP FIXED PROBLEM WITH WARRANTY HELP FROM GM BUT STILL COST $750.00. I BELIEVE THAT GM SHOULD HAVE PAID THE ENTIRE AMOUNT SINCE IT WAS WELL UNDER THE 100,000 MILE BUT WE OWNED IT FOR 6 YEARS. SEEMS THAT THIS FAILURE IS A FUNCTION OF MILEAGE AND NOT TIME AND THUS SHOULD BE TOTALLY COVERED. *TR

VEHICLE WAS EXHIBITING A MISS UNDER LOAD AT LOW RPM. DIAGNOSIS WAS A BAD COIL ON NUMBER 1 CYLINDER WHICH WAS REPLACED ALONG WITH THE ASSOCIATED SPARK PLUG FOR APPROXIMATELY $300.00. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY DRIVE ONTO A CURB AND NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO RESUME DRIVING THE VEHICLE. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.