2011 GMC ACADIA Complaints

WHILE DRIVING AT SPEEDS RANGING FROM 30 MPH TO 60 MPH, THE ENGINE BEGINS TO MISS, ESPECIALLY UPHILL. THE VEHICLE BEGINS TO SHAKE TERRIBLY. WHEN I CONTACTED THE DEALERSHIP REGARDING THE ISSUE, I WAS ASKED IF THE CHECK ENGINE LIGHT WAS ON. IT WAS NOT BUT THE DEALERSHIP HAD ME BRING IT IN ANYWAY. THIS VEHICLE HAS BEEN IN THE SHOP THREE OR FOUR TIMES NOW. I HAVE PAID TO HAVE THE FUEL SYSTEM CLEANED AS WELL AS THE SPARK PLUGS AND PLUG COILS REPLACED. THESE ARE EXPENSIVE PROCESSES NOT COVERED BY EXTENDED WARRANTIES. IN THE END, I HAVE BEEN TOLD BY THE DEALERSHIP THAT UNLESS A CHECK ENGINE LIGHT COMES ON TO 'MAP' THE PROBLEM, THEY CAN'T HELP ME. *TR

TOOK 2011 GMC ACADIA IN FOR REGULAR SERVICE TODAY AND ASKED THE DEALERSHIP TO CHANGE THE FRONT DRIVERS SIDE DAYTIME HEADLIGHT BULB SINCE IT HAD NOT BEEN WORKING FOR A FEW DAYS. WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE BULB SOCKET WAS CORRODED AND MELTED AND WILL NEED A WHOLE NEW HEADLAMP COSTING 995 FOR THE HEADLAMP AND 400 FOR LABOR. I ASKED WHAT COULD HAVE CAUSED THIS TO HAPPEN AND WAS TOLD IT SEEMED TO BE A PROBLEM WITH GMC ACADIA'S AS THEY HAVE SEEN SIMILAR PROBLEMS WITH OTHERS OF THE SAME MAKE AND YEAR. OBVIOUSLY THIS IS NOT A RESULT OF NORMAL WEAR AND TEAR AND A MANUFACTURING ISSUE THAT NEEDS TO BE LOOKED INTO. THE SERVICE TECHNICIAN SAID THERE'S A POSSIBILITY THAT THE OTHER SIDE MAY MELT AND CORRODE AS WELL AS THAT IS WHAT THEY HAVE BEEN EXPERIENCING WITH OTHER ACADIA'S RECENTLY. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, IT WAS DISCOVERED THAT THE LIGHT BULB MELTED INSIDE THE HEAD LAMP. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO REMOVE THE LIGHT BULB BECAUSE THE BULB MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE HEADLIGHT HAD BURNED OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE DRIVER SIDE APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE HEADLIGHT HOUSING MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE RUNNING LIGHTS MALFUNCTIONED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY MELTED AND CRACKED, WHICH CAUSING THE RUNNING LIGHT TO MALFUNCTION. THE LIGHT BULBS WERE REPLACED BUT THE SAME FAILURE RECURRED ON THE DRIVER SIDE LIGHT ASSEMBLY. WHILE DRIVING IN THE RAIN, THE VEHICLE SUDDENLY BEGAN TO HYDROPLANE AND THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE ENGINE AND THE NUMBER FIVE COIL WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ...UPDATED 05/14/15 *BF

GMC SENT A LETTER OUT SAYING THERE IS A PROBLEM WITH THE POWER STEERING PUMP AND THAT THEY EXTENDED THE WARRANTY ON IT.IN MY CASE THE POWER STEERING PUMP WOULD QUIT AT TIMES AND IT HAD NO POWER STEERING FELT LIKE MANUAL STEERING. BUT BEFORE I COULD BRING IT IN TO GET REPLACED IT WAS LEAKING FLUID WHICH CAUSED THE RACK AND PINION TO GO BAD. I EXPLAINED THIS TO THE MANAGER AND HE SAID THE RACK AND PINION WASN'T UNDER WARRANTY AND I HAD TO PAY FOR THIS WHICH COST ME $1372.00 I SENT GMC A EMAIL TO COMPLAIN AND THEY CALLED BACK SAYING THE DEALER WOULD CALL ME WHICH THEY NEVER HAVE I LEFT THEM A MESSAGE TO CALL ME AND A NUMBER TO REACH ME BUT NOW NOBODY WANTS TO CALL ME BACK I THINK THEY WANT ME TO FORGET ABOUT THIS.I SAID A RACK AND PINION SHOULD NOT GO BAD ON A TRUCK WITH JUST 48800 MILES ON IT AND THE POWER STEERING PUMP CAUSED THIS WHICH THEY SHOULD STAND BEHIND THEIR PRODUCT. *TR

VEHICLE WAS SLOWING TO TURN AND AT 15MPH THE STEERING LOCKED UP MAKING THE VEHICLE UNCONTROLLABLE. VEHICLE WAS STOPPED BY MEDIAN CURB AND STEERING SOMEHOW UNLOCKED. TOOK VEHICLE TO DEALERSHIP AND THEY REPLACED THE STEERING GEAR, RACK AND PINION, AND POWER STEERING PUMP. NOW A LITTLE OVER 18MONTHS LATER THE VEHICLE HAS STARTED LOSING POWER STEERING AGAIN. DEALERSHIP IS QUOTING ME $2100 TO FIX WHEN THEY REPLACED THE LAST PART UNDER A WARRANTY/RECALL. *TR

SEAT BELT LATCH CABLE FOR MIDDLE ROW DRIVERS SIDE SEAT FAILS. CABLE SEEMS TO BE STRETCHING OUT ON REGULAR BASIS. THIS IS GOING TO BE THE 2ND CABLE REPLACEMENT SINCE PURCHASING THE VEHICLE IN AUGUST 2010. HAD CABLE REPLACED IN JULY 2013 AND USED MIDDLE ROW SEAT APPROXIMATELY 6 TIMES SINCE THEN BUT CABLE STRETCHED AND LATCH FAILED AGAIN. THIS FAILURE COULD RESULT IN SERIOUS INJURY IN THE CASE OF A HEAD ON COLLISION AS PASSENGERS IN DRIVERS SIDE MIDDLE ROW SEAT COULD BE HURLED FORWARD IF SEAT IS NOT LATCHED APPROPRIATELY. *TR

JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. *TR

DURING A RECENT OIL CHANGE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR