2009 GMC ACADIA Complaints

THE GMAC DEALER IS TELLING US THE OUR 2009 ACADIA HAS A DAMAGED WAVE PLATE AND WILL COST US ABOUT $2500 00 -- $3,000.00 TO FIX THIS PROBLEM. OUR 5 YEAR 100,000 MILEAGE JUST EXPIRED LAST MONTH. THE CAR WAS JUST AT THE SHOP FOR THREE RECALLS AND OIL CHANGE. WHEN THE PROBLEM FIRST HAPPENED I INFORMED THE DEALER AND TOLD THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE DEALER STATED THAT BOTH THE POWER STEERING PUMP AND STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,972..UPDATED 10/14/2014 *BF THE CONSUMER STATED HIS/HER VEHICLE WAS FIXED. UPDATED 10/21/14

I WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH A STEADY ACCELERATION. I NOTICED THE CAR START TO SHAKE A LITTLE AND THE TACHOMETER FLUTTERING UNTIL IT APPEARED THE CAR DOWN SHIFTED. I TOOK THE VEHICLE TO THE DEALER WHERE THEY TEST DROVE THE VEHICLE AND FOUND NO PROBLEMS. THE NEXT WEEKEND A LONG TRIP THE VEHICLE WAS DOING THE SAME THING. I NOTICED IT MORE ON SLIGHT INCLINES WITH THE CRUISE CONTROL ON. AT ONE POINT MY BROTHER DRIVING BEHIND ME SAID HE SAID A PUFF OF BLACK SMOKE COME OUT OF THE EXHAUST PIPE. I NOTICED THE SERVICE ENGINE LIGHT WAS FLASHING AT TIMES. TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY SAID THE VEHICLE HAD CODES P0300 AND P0303. THEY REPLACED THE #3 IGNITION COIL. SINCE THE VEHICLE WAS OUT OF WARRANTY, MY TOTAL BILLS WERE $623. I SHOULD NOT HAVE HAD TO REPLACE AN IGNITION COIL AT 60K MILES! *TR

I WAS DRIVING THE VEHICLE WHEN I CAME TO AN INTERSECTION TO TURN. WHEN I TURNED THE STEERING WHEEL IT WAS MAKING A RUBBING NOISE. I NOTIFIED THE DEALER, AND THEY SAID TO BRING IT IN. THE VEHICLE WAS PASSED ITS WARRANTY. I WAS TOLD THE ISSUE WAS THAT THE STEERING GEAR WAS GOING BAD AND NEEDED REPLACING. I WAS TOLD THAT IF I DID NOT REPLACE IT AT THAT TIME, IN THE FUTURE THERE WOULD BE A CATASTROPHIC FAILURE TO THE GEAR WHICH WOULD ALSO DAMAGE THE STEERING PUMP AND I WOULD NOT HAVE POWER STEERING. THE QUOTE WAS $1,600 TO REPLACE THE STEERING GEAR AND BUSHINGS. I WAS TOLD IT WOULD HAVE BEEN DOUBLE THAT IF I ALSO HAD TO REPLACE THE STEERING PUMP. THE STEERING GEAR SHOULD NOT HAVE FAILED AT 63K MILES! *TR

I PURCHASED THIS VEHICLE FROM A GMC DEALERSHIP ON MARCH 1ST 2014. THE VERY NEXT DAY I REPLACED A HEADLIGHT (NO BIG DEAL), A FEW DAYS LATER IT WAS VEERING TO THE LEFT VERY HARD SO I TOOK IT BACK. THEY SAID THE ALIGNMENT WAS OFF 45 DEGREES, SO THEY FIXED IT. 1 MONTH LATER THE STEERING STARTED LOCKING UP WHEN TURNING AT SLOW SPEEDS. I HAD IT DIAGNOSED BY THE GM DEALERSHIP WHO SAID IT WAS THE RACK AND PINION, AND STRUTS AND BEARINGS. I TOOK IT TO ANOTHER AUTO SHOP WHO SAID IT WAS THE POWER STEERING PUMP AND REPLACED IT, THE LOCKING UP STOPPED. THEY SAID THE RACK AND PINION WERE BAD BUT COULD LAST A BIT LONGER. A MONTH LATER THE AIR CONDITIONER WAS COMPLETELY OUT(THE VERY FIRST TIME I TURNED IT ON), AND A MONTH LATER THE ENTIRE CAR IS WHINING VERY LOUDLY WHICH I AM ASSUMING IS THE RACK AND PINION FINALLY GIVING OUT. I HAVE SPENT 20K ON THIS VEHICLE AND HAD IT FOR 6 MONTHS NOW. IN THAT 6 MONTHS IT HAS BEEN IN THE SHOP AT LEAST ONCE A MONTH. THAT IS ON TOP OF THE 3 RECALLS IT HAS BEEN IN FOR IN THE 6 MONTH PERIOD ALSO. NOW IT HAS TO GO BACK IN TO FIX THIS RACK AND PINION. THANKFULLY I PURCHASED AN EXTENDED WARRANTY, BUT THIS STEERING COLUMN IS NOT ALL COVERED. I AM BEYOND FRUSTRATED AND TIRED OF THROWING IN THOUSANDS OF DOLLARS WHEN I HAVE HAD THE VEHICLE A SHORT AMOUNT OF TIME, AND THIS REPLACING OF THE STEERING RACK IS A BIT RIDICULOUS SINCE THE VEHICLE DOES NOT EVEN HAVE 100K MILES ON IT. I WAS TOLD IT IS UNSAFE TO DRIVE, BUT WHEN I DONT HAVE AN EXTRA FEW THOUSAND DOLLARS TO THROW INTO IT AFTER PUTTING A HUGE DOWNPAYMENT ON IT, AND HAVING A BRAND NEW FORD VEHICLE FOR 9 YEARS AND NEVER HAVING TO PUT A DIME INTO IT. I AM SICK OF IT. IT IS WRONG THAT GM PUT FAULTY CHEAP PARTS INTO THEIR VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOW BEAM HEAD SOCKET ON THE DRIVERS SIDE MELTED. AS A RESULT, THE TECHNICIAN STATED THE HEAD LIGHT CAPSULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE POWER STEERING PUMP AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

VEHICLE'S CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THEREAFTER, CAR BEGAN SPUTTERING/HESITATING WHILE DRIVING ON THE FREEWAY. *TR

MOST COMMON AT SLOWER RATES OF SPEED, THE POWER STEERING GOES OUT & THE VEHICLE BECOMES EXTREMELY HARD TO STEER. HOWEVER, THIS HAS ALSO HAPPENED TO ME ON THE HIGHWAY WHILE TRAVELING AT 65+ MPH. THAT WAS EXTREMELY SCARY. MORE THAN ONCE, I HAVE BEEN FORCED TO TURN INTO AN ONCOMING LANE B/C THE STEERING IS TOO STIFF TO TURN PROPERLY. THE ISSUE WAS INTERMITTENT, BUT IS NOW CONSTANT. HAVE FLUSHED/REPLACED POWER STEERING FLUID, REPLACED POWER STEERING PUMP & RESERVOIR. THE VEHICLE IS AT MY LOCAL DEALER NOW (AS OF 8/22/14) & THEY ARE TELLING ME THE NEW PUMP IS BAD & THAT THE STEERING GEAR IS LEAKING...ALTHOUGH THERE IS NO EVIDENCE OF IT LEAKING EXTERNALLY ON THE GROUND & THE DIP STICK CONSISTENTLY SHOWS THE RESERVOIR AS FULL. APPROXIMATE REPAIR COST IS $1500 AS OF NOW... THIS IS A HIGHLY DANGEROUS & APPARENTLY COMMON SITUATION THAT GMC SHOULD BE RECTIFYING WITH A RECALL OF THE ACADIA. *TR

OUR 2009 GMC ACADIA'S POWER STEERING LOCKS UP AT LOW SPEEDS. THIS HAPPENS RANDOMLY AND TYPICALLY ALWAYS WHEN THE WHEEL IS TURNED. ONCE THE WHEEL LOCKS IT REMAINS 'STUCK' FOR A LITTLE OVER 1 SECOND. WHILE THE WHEEL IS 'STUCK' IT CANNOT BE TURNED. THIS IS A VERY COMMON COMPLAINT ON THIS VEHICLE AND CREATES AN VERY DANGEROUS DRIVING CONDITION. A MECHANIC HAS DIAGNOSED THIS ISSUE AS A FAULTY RACK AND PINION. THE MECHANIC ALSO CLAIMED THAT THIS IS VERY COMMON ON THESE VEHICLES. I WAS SHOCKED THE FIRST TIME THE WHEEL BECAME STUCK WHILE I WAS DRIVING; IT INSTANTLY SENT ME IN TO A PANIC. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. *TR