2009 GMC ACADIA Complaints

AT 72000 MILES WE HAD THE ACADIA SERVICED BECAUSE OF SHIFTING PROBLEMS, LOOKED AT AGAIN SEVERAL TIMES BETWEEN THEM AN 108000 WHEN MY WIFE HAD A NEAR CATASTROPHIC FAILURE AS THE TRANSMISSION FAILED RE ENGAGE WHILE IN DRIVE IN THE MIDDLE OF A BUSY INTERSECTION AND CALLED 911 BECAUSE OF THE DANGER TO MY DAUGHTER, HERSELF AND THOSE MOTORISTS ON THE ROAD WHO COULDN'T SEE THE HAZARD LIGHTS IN THE SETTING SUN DRIVING WESTBOUND - SHE NARROWLY AVOIDED BEING REAR ENDED AND LEFT THE VEHICLE AND SAT ON THE EMBANKMENT UNTIL POLICE ARRIVED. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE CONTACT ALSO STATED THAT SHIFTING WAS DIFFICULT. ON ONE OCCASION, THE VEHICLE WAS SHIFTED INTO REVERSE AND THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO REVERSE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

MY WIFE DRIVES THIS CAR. SHE AND MY SON WHO HAD BORROWED IT CLAIMED THAT "THE STEERING ISN'T WORKING PROPERLY". ON 16 AUGUST I WAS DRIVING THE VEHICLE AND ATTEMPTED TO MAKE A RIGHT TURN INTO A SIDE STREET. AS I WAS DOING SO THE POWER STEERING FAILED AND I WAS UNABLE TO NEGOTIATE THE CORNER WITHOUT CROSSING INTO THE ON COMING LANE. I WAS TRAVELING AT ABOUT 3-5MPH. AT THAT MOMENT A CAR APPROACHED IN THE ADJACENT ONCOMING LANE AND TO AVOID HITTING THAT VEHICLE I HIT THE BREAKS SUDDENLY AND STOPPED THE VEHICLE. I WAS ABLE TO COMPLETE THE TURN AFTER THE OTHER VEHICLE MOVED ON FROM THE STOP LINE AND (CONJECTURE) I WAS ACCELERATING. SINCE THAT INCIDENT I HAVE DRIVEN THE VEHICLE AND HAVE HAD NUMEROUS SIMILAR INCIDENTS - TODAY'S DATE IS 8/17/2014.. *TR

THE ABOVE MILEAGE AND DATES ARE APPROXIMATE--DEALER AND GMC (CASE #[XXX]) ARE AWARE OF PROBLEM WHICH INVOLVES A SUDDEN POWER SURGE AS I HAVE BEEN STOPPING AT MY MAILBOX, STOPPING AT STOP SIGN AND PULLING INTO PARKING PLACE. EACH TIME MY SPEED WAS SLOW ENOUGH AND MY FOOT WAS ON THE BRAKE, THAT I COULD MAINTAIN CONTROL WHILE THE RPMS SURGED TO OVER 4,000. I PUT TRANSMISSION INTO NEUTRAL AND SHUT ENGINE OFF AND, WITH RESTART, PROBLEM WENT AWAY. DEALER HAS ATTACHED A MONITOR TO TRY TO IDENTIFY THE ERROR CODE, BUT AFTER A FEW WEEKS OF HAVING IT IN PLACE, I RETURNED TO DEALERSHIP AND HAD IT REMOVED. THE FOLLOWING MORNING IT HAPPENED AGAIN AS I STOPPED AT MY MAILBOX. I HAVEN'T BEEN BACK TO MY DEALER TO REPORT THAT INCIDENT. VEHICLE NOW HAS JUST A FEW MILES OVER 101,000 AND THERE HAS BEEN NO RECENT ISSUE OF THE SAME TYPE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING COLUMN RANDOMLY LOCKS AT SPEED WHILE TURNING. LOCKING COLUMN CAUSED IMPACT TO CURB WHILE DRIVING VEHICLE. *TR

SUDDEN LOSS OF POWER STEERING ASSIST, CLOSE CALL AS I VEERING TO AVOID ONCOMING TRAFFIC THRU AN INTERSECTION. DEALER ACKNOWLEDGED THE FAILURE AND REPAIRED AT THE TIME. CAR HAD 2 ADDITIONAL STEERING COMPONENT FAILURES REQUIRING MAJOR REPAIR. MOST RECENTLY, AUGUST 4TH, 2014 MY 18 YEAR OLD DAUGHTER WAS DRIVING AND LOST POWER ASSIST. SHE WAS ABLE TO COAST TO A STOP WITHOUT INCIDENT LUCKILY. DEALER CONFIRMED ANOTHER PUMP FAILURE. THIS ISN'T THE RADIO, OR TIRE NOISE OR A NORMAL WEAR AND TEAR ITEM. POWER STEERING PUMP AND SYSTEM NEEDS TO LAST THE LIFETIME OF THE CAR AS IT'S A CRITICAL ITEM CENTRAL TO SAFETY AND CONTROLLABILITY OF THE VEHICLE. I AM AVAILABLE FOR ANY ADDITIONAL INFORMATION I CAN PROVIDE AS NEEDED. THANK YOU *TR

WE DROVE 5 HOURS TO GET OUR ACADIA. ONLY TO REALIZE THE VERY NEXT DAY LESS THAN 24 HOURS THE STEERING WASN'T WORKING RIGHT. IF PARKED OR AT LOW SPEEDS IT IS AS IF IT HAS NO POWER STEERING. THIS MAKES IT PRETTY MUCH IMPOSSIBLE TO GET OUT OF ANY RIGHT SPOTS, PARKING SPOTS & IT LITERALLY IMPOSSIBLE TO PARALLEL PARK. THIS ISSUE HAS ONLY GOTTEN WORSE. I HAVE RESEARCHED ONLINE AND HAVE SEEN TONS OF COMPLAINTS OF THIS SAME ISSUE AND IS STATING THE ONES WHO DID HAVE THE ISSUE FIXED IT WAS THE RACK AND PINION WHICH COST $1400-$1700 TO FIX! THEREFORE A RECALL NEEDS TO BE MADE OF THIS ISSUE DUE TO FAULTY ASSEMBLY BEFORE SOMEONE GETS INJURED! *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 20 MPH THE FRONT PASSENGER SIDE TIRE BLEW AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TWO FOOT DITCH. THE VEHICLE THEN WENT THROUGH A ROW OF HEDGES AND CRASHED INTO A TREE ON THE DRIVER'S SIDE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT AND THE AIR BAGS DID NOT DEPLOY. THE REAR SEATS COLLAPSED AS WELL. THE CONTACT SUSTAINED A SEVERE CONCUSSION FROM HITTING HER HEAD ON THE WINDSHIELD, BRUISED LEGS, ARM, FRACTURED NOSE, AND BRUISING TO THE FACE. THE CONTACT WAS FOUND LYING OVER THE CONSOLE AND WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER 14V266000 (SEAT BELT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

OVER THE COURSE OF 6 YEARS SINCE I'VE PURCHASED BY NEW VEHICLE, ON THE RIGHT SIDE PASSENGER FLOOR, THERE IS A PUDDLE OF WATER THAT HAS ACCUMULATED UNDER THE CARPETING AND IS CAUSING THE FLOOR TO RUST AND DETERIORATE. IT IS WHEN YOU RUN THE A/C AND THE WATER DRAINS INTO THE VEHICLE. I'VE SENT IT TO THE DEALER TO HAVE IT REPAIRED MANY TIMES AND THEY ONLY DO A FIX AND NOT CORRECT THE PROBLEM TO AVOID THE LODGING OF THE WATER. THE LAST TIME I SENT IT TO MY DEALER THE FAN MOTOR WAS INOPERABLE BECAUSE OF THE WATER DAMAGE THE ELECTRONIC CIRCUITS. *TR

MY ACADIA BEGAN HAVING POWER STEERING ISSUES. I CHECKED THE POWER STEERING FLUID, BUT THE LEVEL WAS FINE. THE PROBLEM GOT INCREASINGLY WORSE UNTIL IT WAS TO THE POINT THAT I COULD HARDLY TURN THE CAR AT TIMES. THIS IS A DANGEROUS SITUATION AS I WOULD HAVE EASILY HIT OTHER CARS GOING AROUND CORNERS, ETC. THIS IS A SERIOUS ISSUE AS ALL THE PEOPLE I KNOW THAT OWN ACADIAS, HAVE THE SAME POWER STEERING ISSUES. THIS IS CLEARLY A WIDESPREAD AND POSSIBLE ACCIDENT-CAUSING PROBLEM. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL BECAUSE OF THE DANGER INVOLVED IN NOT BEING ABLE TO CONTROL THIS CAR WHEN THE POWER STEERING IS OUT. *TR