2010 GMC ACADIA Complaints

AIR CONDITIONING WENT OUT. IT NEEDS FRONT EVAPORATIVE CORE. GM IS AWARE OF THIS, IT IS ALMOST A $2,000 REPAIR AND THEY JUST IGNORE IT.

I HAVE A 2010 GMC ACADIA. SEVERAL MONTHS AGO I RECEIVED THE GM SPECIAL COVERAGE EXTENDED WARRANT LETTER # 14329. AT THAT TIME, I HAD ALREADY NOTICED EXTREME DIFFICULTY IN TURNING THE WHEEL AT LOW RATES OF SPEED AND BRUSHED IT OFF AS PROBABLY NEEDING POWER STEERING FLUID I ALSO NOTICED A "WHINING" NOISE ALONG WITH THIS ACTION. I BEGAN TO WORRY AS THE MATTER KEPT WORSENING AND ALREADY STILL HAD TRAUMA FROM A PRIOR ACCIDENT IN 2010 WHICH LEFT ME TO PURCHASE THIS VEHICLE IN 2011 WHICH I THOUGHT WOULD BE A MORE SAFE STABLE VEHICLE FOR ME. UPON A FEW WEEKS LATER, WHILE TRYING TO MAKE A LEFT HAND TURN MANEUVER, THE STEERING WHEEL COMPLETELY "LOCKED" UP! LUCKILY, NO ONCOMING TRAFFIC WAS IN SIGHT, OTHERWISE, I WOULD HAVE BEEN UNABLE TO GET OUT OF THE WAY AS I WAS IN THE MIDDLE OF THE HIGHWAY! I IMMEDIATELY CONTACTED THE DEALER AND EXPLAINED MY ISSUE AND NAMED THE LETTER I HAD RECEIVED A FEW MONTHS PRIOR. THUS, AN APPOINTMENT WAS SCHEDULED. I TOOK MY VEHICLE IN ON THAT SPECIFIC DAY. THE DEALER CONTACTS ME TO INFORM ME THAT THE PUMP WAS COVERED IN THE WARRANT BUT NOT THE RACK WHICH THEY SAID WAS LEAKING ON BOTH SIDES (WHICH IS THE MOST EXPENSIVE PART). MY OUT OF POCKET EXPENSE OF $1200.00 AFTER LABOR AND THE ALIGNMENT!! ALL THE PARTS OF THE POWER STEERING SYSTEM SHOULD BE PAID FOR ALL EXPENSE BY GM!! THIS IS A TREMENDOUS SAFETY ISSUE AND PEOPLES LIVES ARE AT DANGER! NO ONE HAS $1200 TO JUST DROP ON AUTO REPAIR AND I HAD TO TAKE OUT A LOAN!! WHAT IS GM WAITING FOR HUNDREDS OF DEATHS?!! THERE'S ALREADY A CLASS ACTION LAWSUIT FILED GM 4-1-13. GM NEEDS TO REIMBURSE ME AND ALL OTHERS!! GM'S CEO'S NEED TO DO A MAJOR RECALL AND TAKE CARE OF THEIR CUSTOMERS. THIS IS NO JOKE AND AN EXTREME HAZARD! I'M ALSO FILING A COMPLAINT WITH GM AS WELL. *TR

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

I WAS CLEANING MY CAR AND SAW THE SEAT CUSHION LEATHER STICKING OUT. AFTER FURTHER INVESTIGATION THE SEAT CUSHION LIFTS OUT OF THE BASE. THE CAR HAS ELECTRIC SEATS. *TR

VEHICLE IS LOW MILEAGE 62,500 MILES JUST PAST 5 YEARS BY 3 MONTHS. TIMING CHAIN STARTED MAKING NOISE FOR ABOUT A TWO WEEKS AND GET LOUDER AND CHECK ENGINE LIGHT CAME ON DUE TO MIS FIRE. VEHICLE IS DRIVEN BY MIDDLE AGE FEMALE WITH NOT EVEN A MINOR ACCIDENT IN 35 YEARS. VEHICLE WAS MAINTAINED WITH REGULAR OIL CHANGES. NO APPARENT REASON FOR THE TIMING CHAIN TO MAKE NOISE TO THE POINT OF MISFIRE. CALLED DEALER, BOB ROSS GMC IN DAYTON OHIO ON LOOP ROAD AND THEY REFUSED TO HELP OUT, CLAIMING THAT IT OUT OF WARRANTY, TOO BAD SIR. CALLED GM AND WAS TOLD SAME. WE ASKED IF THEY HAVE ANY REPORTED PROBLEM ON SAME ISSUE AND WAS TOLD NO. WELL, THEY LIED TO ME OR NOT EVEN CHECKING. I CHECKED THIS SITE AND THERE WERE THREE REPORTS OF SAME TIMING CHAIN. NEED TO HOLD DEALER AND GM TO OWN UP TO THEIR DEFECTED PARTS. NO RULE MADE THEM TO DO THAT. I AM VOTING WITH MY FEET. NEVER BUY A GM VEHICLE AGAIN !!!!!! *TR

POWER STEERING PROBLEM.GOING TO PULL INTO A PARKING SPOT AND THE POWER STEERING SEEMED TO GO. HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. DID THE SAME THING AT LATER DATES PULLING IN AND OUT OF A PARKING SPOT. AT OTHER TIMES, IT HAPPENED WHILE TRYING TO TURN ONTO A ROAD. *TR

WE BOUGHT OUR 2010 GMC ACADIA IN DECEMBER OF 2012. AT THE TIME WE NOTICED AN INTERMITTENT LOW WHINING NOISE AND BY THE TIME WE WENT FOR OUR FIRST OIL CHANGE AT A DEALERSHIP IT HAD BEGUN TO MAKE MORE NOISE WHEN TURNING TO THE LEFT SO I ASKED THE SERVICE DEPARTMENT TO CHECK INTO IT. WHEN I PICKED UP THE VEHICLE THE SAME GENTLEMAN WHO CHECKED MY CAR IN TOLD ME THE NOISE WAS BECAUSE MY OIL WAS SO LOW. I KNEW THIS WASN'T TRUE. THE NOISE GREW SLIGHTLY LOUDER AND CONSTANT, AROUND NOVEMBER 2014 WE TOOK THE VEHICLE TO ANOTHER REPAIR SHOP FOR AN OIL CHANGE AND ASKED THAT THEY CHECK OUT THE NOISE. THEIR DIAGNOSIS WAS THAT WE WOULD NEED TO REPLACE THE SWAY BAR LINKS WITHIN THE NEXT COUPLE MONTHS. FEBRUARY 14, 2015 WHILE BACKING OUT OF OUR DRIVEWAY THE NOISE WAS LOUDER THAN EVER BEFORE AND MY HUSBAND SAID IT FELT VERY UNSAFE WHEN TURNING. WE DROVE STRAIGHT TO THE AUTO REPAIR FACILITY WHO INFORMED US OF THE SWAY BAR LINKS, ASSUMING THAT WAS THE PROBLEM. AS SOON AS THE MECHANIC BEGAN TAKING THE NECESSARY COMPONENTS OFF THE STEERING SYSTEM THEY TOLD US WAY NEEDED A NEW STEERING RACK. THE MAN SAID THAT ONCE THEY REPLACED THE RACK THEY WOULD KNOW WHETHER OR NOT THE STEERING PUMP WAS OKAY, IT TURNED OUT THAT IT WAS. NOW TODAY 3/14/15, WE JUST RETURNED FROM DROPPING OUR VEHICLE OFF AT THE SAME SHOP BECAUSE THE WHINING NOISE HAS RETURNED WITHIN THE LAST 3 DAYS AND IS BECOMING INCREASINGLY WORSE. *TR

WE BOUGHT OUR 2010 ACADIA CERTIFIED USED WITH 60,000. WATER PUMP WENT OUT, NAVIGATIONAL SYSTEM STOP WORKING AND I NOTICED A HESITATION IN SHIFTING FROM TIME TO TIME BUT NOT CONSISTENT. THIS ALL RIGHT AFTER PURCHASING. THE DEALERSHIP FIXED WATER PUMP AS IT WAS STILL UNDER WARRANTY. I TOOK THE VEHICLE IN FOR A RECALL NOTICE AND ASKED IF THEY COULD FIND WHAT WAS WRONG WITH THE DVD/CD PLAYER, WAS TOLD I NEEDED A NEW RADIO. I ALSO TOLD THE MECHANIC I THOUGHT SOMETHING WAS WRONG WITH THE TRANSMISSION, THAT ISSUE WAS NOT ADDRESSED AS THOUGH I HADN'T MENTIONED IT. SO I WENT ONLINE TO SEE IF I COULD FIND A WAY TO FIX THE DVD/CD PLAYER MYSELF AND THAT'S WHEN I FOUND ALL THESE OTHER ACADIA OWNERS WITH THE SAME ISSUES...SO I THOUGHT IT BEST TO GET RID OF THIS TIME BOMB BEFORE ITS TOO LATE. WENT TO TRADE IT IN ON A USED VEHICLE, SALESMEN DROVE IT, BROUGHT IT BACK AND TOLD US THEY WOULD HAVE TO TAKE 3000. OFF FOR BAD TRANSMISSION. I CONTACTED GMC ALL THEY WOULD DO WAS GIVE US 2000. TOWARD A NEW OR LEASE VEHICLE. THIS IS A DEFECT IN MANUFACTURING, ITS NOT A QUALITY PRODUCT AS WE THOUGHT WE HAD PURCHASED. THIS IS THE WAY OF THE WORLD TODAY, NO ACCOUNTABILITY, NO ETHICAL RESPONSIBILITY. ITS YOUR PROBLEM GMC, FIX IT!!! I AM LOOKING TO GET A CLASS ACTION LAWSUIT STARTED. *TR

GMC ACADIA RECALL ON POWER STEERING PUMP. DEALER STATED THAT THE GEAR WAS NOT WORKING RIGHT. RECALL COVERED FIXING THE PUMP, REPLACING 2 BOLTS, FLUID, GEAR COVERING BUT NOT THE GEAR THAT EVERYTHING IS SUPPOSE TO PROTECT. I DON'T UNDERSTAND THIS UNLESS THE FACT IS THAT THE MOST EXPENSIVE THING IS NOT COVERED BUT THE CHEAP STUFF IS. PLEASE LOOK INTO THIS. I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE HAD THIS PROBLEM AND HAD TO PAY TO HAVE THE GEAR FIXED. *TR

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RPM WOULD NOT OPERATE PROPERLY AND THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIMING CHAIN WAS LOOSE AND THE CAM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.