2011 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT STATED THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. ...UPDATED 02/11/15 *BF THE CONSUMER STATED A GM TECHNICIAN VEHICLE AND NOTED FLUID LEAK FROM THE POWER STEERING PUMP AND POWER STEERING GEAR. GM OFFERED TO PAY FOR THE PUMP REPAIR BUT, NOT THE GEAR LEAK REPAIR. UPDATED 06/9/2015 *JS

SES LIGHT CAME ON, TRAC CONTROL LIGHT CAME ON/ VEHICLE LOST POWER. TRAVELING SOUTHBOUND ON STATE ROUTE 83 NEAR WOOSTER, OHIO TWO LANE HIGHWAY WITH NEARLY NO PULL OFFS. LOST POWER GOING UP HILL. WENT FROM 55MPH TO BARELY 20 MPH WITHIN SECONDS. *TR

SERVICE BULLETIN NO.: SBC-14329 COMPONENT(S): STEERING NHTSA ID NUMBER: 10056459 2011 GMC ACADIA ..POWER STEERING FAILURE. RECEIVED A NOTICE ABOUT THE POTENTIAL FAILURE IN MY POWER STEERING PUMP. TOOK THE VEHICLE INTO THE GMC DEALERSHIP TO HAVE THIS FIXED AS I HAVE EXPERIENCED EARLY INDICATIONS OF A FAILURE, AIR BUBBLES IN THE FLUID AND NOISY TURNS. (CONFIRMED BY DEALER) WAS TOLD THEY CANNOT REPLACE IT UNTIL IT "FAILS". SO I NEED TO CRASH MY CAR BECAUSE THE PUMP FAILS. JUST FEEL THAT GMC NEED TO FIX THIS POTENTIAL SAFETY ISSUE BEFORE SOMEONE GETS HURT. THEY ARE AWARE OF THE ISSUE SINCE THEY ISSUED THE BULLETIN OR "RECALL". *TR

HVAC SYSTEM FAILURE FOR THE SECOND TIME IN LESS THAN A YEAR THAT LEAD TO FREON LEAKING INTO THE PASSENGER CABIN OF OUR 2011 GMC ACADIA THAT HAS LESS THAN 44,000 MILES. IT WAS MAKING AN EXTREME HISSING SOUND, FOLLOWED BY A MISTY CLOUD OF FREON GAS, AND NOW LETS OFF AN ACRID, PLASTIC/ELECTRICAL BURNING SMELL THAT FILLS THE CABIN FOLLOWED BY STEAM RISING FROM THE ENGINE COMPARTMENT AND THE VENTS IN THE CAR'S HOOD. THE CAR STARTS TO SMELL LIKE IT IS ON FIRE, ONLY WE CAN'T FIND THE SOURCE SINCE IT IS OBSCURED BY THE DASHBOARD. WE HAVE HAD TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUE, YET ALL THEY DO IS UPGRADE THE SOFTWARE AND RECHARGE THE FREON UNIT. IT EVENTUALLY LEAKS AND SHOOTS OUT FREON INTO THE FACES OF THE PASSENGERS, WHICH IS NOT SAFE! NOW THE BURNING SMELL HAS US CONCERNED THAT WE ARE DRIVING A VEHICLE THAT IS GOING TO CATCH FIRE AT ANYTIME.WE INITIALLY HAD GM AND GMC REPAIR THIS PROBLEM IN OCTOBER 2013, BUT THE UNIT FAILED AGAIN EXACTLY A YEAR LATER IN OCTOBER 2014. THERE ARE DOZENS UPON DOZENS OF OWNERS ONLINE THAT HAVE WELL-DOCUMENTED CASES WITH THE SAME HVAC UNIT. SOMETHING NEEDS TO BE DONE BEFORE THE CAR CATCHES FIRE, AND HEAVEN FORBID, KILLS SOMEONE. *TR

POWERSTEERING GETS TIGHT AND VEHICLE SHAKES. BROUGHT TO DEALER AND POWERSTEERING PUMP AND GEAR IS LEAKING FLUID. THE GM DEALER TOLD ME THAT THE POWERSTEERING PART IS COVERED BUT WILL NOT COVER THE FLUID LEAKING AND I AM RESPONSIBLE FOR $500 PAYMENT. BRAKE PEDAL SQUEAKS WHEN PRESSED DOWN. GM DEALER INFORMED THAT THE BRAKE IS LEAKING AND NEEDS A BRAKE FLUID FLUSH AND A NEW BRAKE BOOSTER. *JS

WE JUST BOUGHT A 2011 ACADIA DENALI AT THE END OF AUGUST 2014. WE TOOK IT TO THE DEALER FOR TWO RECALLS AND ASKED THEM TO FIX THE BURNT OUT DAYTIME RUNNING LIGHT ON THE DRIVER SIDE. THE DEALER SAID THEY COULD NOT REPLACE THE BULB BY ITSELF BUT NEEDED TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY. THEY SAID IT WAS DUE TO THE HOUSING AND CONNECTORS BEING MELTED. THE DEALER ALSO LOOKED AT THE PASSENGER SIDE AND SAID IT WAS MELTED THERE AS WELL, POTENTIALLY FROM THE HEAT OF THE BULB. WE WERE QUOTED A PRICE CLOSE TO $2000 FOR THE FIX. THE END RESULT IS WE STILL HAVE A BURNT OUT RUNNING LIGHT. I WOULD ASSUME THIS WOULD BE A RECALL DUE TO THE RISK OF FIRE CREATED BY THE EXTREME HEAT WHICH IS MELTING THE HEADLAMP HOUSING. UNFORTUNATELY, IT IS NOT A RECALL AT THIS TIME. I HAVE LOOKED ONLINE AND HAVE COME ACROSS A LOT OF PEOPLE THAT HAVE THE SAME ISSUE. DEFINITE SAFETY HAZARD. *TR

I'M THE 2ND OWNER AND SO FAR I'VE HAD TO HAVE A MOTOR MOUNT & 2 CATALYTIC CONVERTERS REPLACED. THE AC STARTED HAVING ISSUES WITH THE CONTROLS NOT WORKING & THEN THE AC COMPLETELY BROKE AND LEAKED ALL THE REFRIGERANT WHICH MADE A HUGE MESS. THERE'S A HORRIBLE OIL LEAK THAT CAN'T SEEM TO BE STOPPED. THE BRAKE PEDEL MAKES A LOUD SQUEAKING NOISE. AND NOW THERE IS SOME STRANGE NOISE COMING FROM BEHIND THE DASH, UNCERTAIN IF IT'S THE RADIO, CD PLAYER OR AC/HEAT. ALL THESE PROBLEMS AT UNDER 80,000 MILES!!! *TR

I OWN A 2011 GMC ACADIA DENALI WITH ~58,800 MILES. I NOTICED THAT THE DRIVER SIDE DAYTIME RUNNING LAMP (DRL) WAS NOT WORKING/REFLECTING AS IT SHOULD. WHEN REVIEWING THE ISSUE, I NOTICED THE DRL HAD MELTED THE LIGHT HOUSING AND APPEARED TO DEFORM THE BULB SOCKET AND THE WIRING CONNECTED TO THE BULB SOCKET. I THEN TOOK THE VEHICLE TO A LOCAL DEALER TO LOOK AT AND GOT AN INITIAL ESTIMATED PRICE OF ~$1,100 TO FIX. ALL PARTS DISCUSSED ARE THE ORIGINAL PARTS INSTALLED BY THE MANUFACTURER. I GOT BOTH A GMC CUSTOMER SERVICE AGENT AND THE LOCAL DEALER SERVICE MANAGER INVOLVED. BOTH PARTIES AGREED TO STEP UP AND COVER A MAJORITY OF THE COST. AFTER READING OTHER SIMILAR COMPLAINTS ON THIS WEBSITE AND OTHER WEBSITES, GMC SHOULD CONSIDER IMPLEMENTING A RECALL FOR SAFETY CONCERNS OF A FIRE STARTING. I ALSO BELIEVE THAT I SHOULD NOT HAVE TO COME UP WITH ANY MONEY FOR THE REPAIR; THE REPAIR SHOULD BE 100% COVERED BY GMC. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE BUT THE FAILURE PERSISTED. THE REPAIR PARTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

I NOTICED HEADLIGHT WASN'T WORKING AND WENT TO AUTO PARTS STORE TO REPLACE BULB. ATTENDANT LOOKED AT IT AND SAID PLASTIC ASSEMBLY HOLDING HEADLIGHT BULB WAS MELTED AND DISCOLORED AS IF THE BULB WAS OVERHEATED.. WE WORRIED THAT IT COULD HAVE CAUGHT ON FIRE SO TOOK IT TO SANDOVAL GMC WHERE WE PURCHASED THE VEHICLE NEW. LEFT IT TO HAVE REPLACED AND THEY CALLED AND SAID THE OTHER HEADLAMP ASSEMBLY HAS MELTED AS WELL. BOTH WOULD NEED TO BE REPLACED TO INSURE NO DANGER OF FIRE. THE QUOTE TO REPLACE $1,917.01 YES THAT'S RIGHT ONE THOUSAND NINE HUNDRED DOLLARS AND ONE CENT. THEY SAID THEY WOULD TRY TO GET A BETTER PRICE AND THEY DID. WHEN WE PICKED UP THE CAR THEY TOOK AN "INSURANCE" DISCOUNT OFF IN THE AMOUNT OF $1,150.20. STILL OUR COST OF $824.32 WAS BEYOND BELIEF. IF THIS HAPPENED TO TWO OF TWO OEM PARTS THINK HOW MANY ARE ON THE ROAD. DO I HEAR "RECALL"? *TR