2018 GMC ACADIA Complaints

I own a 2018 GMC Acadia and sometimes after shifting the vehicle into park and turning it off I get a message that says "shift into park" even though it is in park. This happens intermittently and but it is a bit of a pain when it does. I have to either jiggle the shifter or start the car up again and shift into park again. I just called the GMC dealer where I purchase the vehicle new, Mark Porter in Pomeroy, OH, and they said there is a bulletin from GMC on it and the fix is to replace the shifter harness which would cost me around $300. And they said if that doesn't fix the problem the next step would be to replace the shifter which would cost me another $500. In looking online it seems to be happening to a lot of 2018 GMC Acadia's and am wondering why there is no recall on it.

Shift to park error when turning off vehicle, which would not allow the engine to shut off. Had to have shifter and harness replaced.

In 2019 my GMC Acadia had the “shift to park” issue in which my vehicle would not shut off and I would have to repeatedly start and shift the gear shift before it would shut off. The problem was “fixed” at the dealership in June 2019. In May 2022, the “shift to park” issue started again. At the dealership now and was informed that since the vehicle is out of warranty, I would be responsible for repairs this time. This is a safety issue that GMC is well aware and should not happen to begin with let alone after repairs. In no way am I going to be held responsible for repairs that obviously were done with either defective parts or parts that were limited to only 3 years without my knowledge. If I knew I would have to do the same repair in 3 years and I would be responsible for it, I would have argued for better parts to begin with. GMC needs to know that this is a real problem that needs to be dealt with immediately.

Electronic park brake failed to release, flashing park in red on my instrument cluster and after numerous attempts to release it the amber wrench sign also displayed . I could only get it to release after disconnecting the battery and reconnecting it after a few minutes lapsed. It has continued to do this as recent as last week around the 1st of June 2022.

“Action required Shift to Park” indicator comes on when trying to park vehicle. Vehicle does not recognize that it is in park. Vehicle will continue to move a short distance before recognizing that it has been placed in park and then comes to an abrupt stop. Vehicle sometimes has to be shifted between drive and park several times before it will recognize that it is in park.

When shifting the car into Park the P lights up and the car appears to be in Park, but an alarm goes off when you press the stop button to turn the car off. Action Required : Shift into Park. You have to restart the car and move the shifter or press the button on the shifter to get it to recognize that the car is in Park. This has gotten worse, last time it took over 20 minutes to get the car to recognize it. I have the car scheduled to go to the shop tomorrow. Warranty has expired due to date. Car only has 17,760 miles on it. 05/27/2022 was the last time the car was driven. I am sure they will try to charge me for this. It is a known issue and there seems to be a class action law suit over it. TSB - 19-NA-206 Dated September 2019. This should be a recall.

When placing the car into park, dash indicated that the car was not in park. So, emergency brake had be utilized until the problem was determined by a GMC dealer rep. When asked, the rep did stated that this problem was happening with these vehicles. Safety of driver or others was definitely put at risk, car could have rolled out of my driveway or if parked elsewhere. Definitely felt unsafe operating this vehicle. This was happening on a regular basis prior to scheduling an appointment, approximately 2 weeks. Appointment was made at dealer and it was determined that floor shifter had to be replaced. Failure to be able to get the car in park indicated as above. This should be a recall and not a financial responsibility of owner.

The contact owns a 2018 GMC Acadia. The contact stated that after shifting into park(P), the gear shift indicator showed the vehicle was in park(P) however, while attempting to turn off the vehicle, the "Shift to Park" warning light remained illuminated. The contact was unable to turn off the vehicle. The contact stated that after shifting between drive(D) and park(P) several times the contact was able to turn off the vehicle. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 11,200.

When I put the vehicle in park to exit the vehicle I get an alert on the dash that says to put the vehicle in park. The vehicle is in fact parked but I can't shut it off or lock it. I have searched and found that there was a class action lawsuit but no recall. The dealership keeps telling me that there isn't a fix for the problem.

Vehicle does not recognize when in park, safety issue as passenger or driver could step out of vehicle while still in reverse. Unable to shut down vehicle due to not recognizing vehicle is in park.