2010 GMC ACADIA Complaints

LETTER FROM CONGRESSMAN RIGELL ON BEHALF OF CONSTITUENT RE RECALL GENERAL MOTOR VEHICLE. *SMD THE CONSUMER STATED A YEAR AFTER THE HE PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT SERVICED. A FEW MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER INFORMED HIM, THE FUEL SYSTEM NEEDED TO BE CLEANED. AFTER THE OIL WAS CHANGED, THE TIRE LIGHT ILLUMINATED, THE AC STOPPED WORKING, THE WINDOWS WERE INOPERATIVE AND THE HOOD AND TRUNK WOULD NOT STAY UP OR DOWN. *JB

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH OVER A POTHOLE, THE STEERING WHEEL WENT LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE STEERING WHEEL MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,800. THE VIN NUMBER WAS UNAVAILABLE.

THE STEERING RACK LEAKS AND FAILS AFTER THE POWER STEERING PUMP GOES OUT DUE TO AN INTERNAL FAILURE. THERE IS A BAD DESIGN IN THE RACK CAUSING THE CAR TO LOSE POWER AT LOW SPEEDS AND WILL CAUSE BODILY HARM IF NOT REPAIRED. GM KNOWS THERE IS A BAD DESIGN OF THIS STEERING RACK AND REFUSES TO REPAIR AT THEIR COST. THEY WILL ONLY REPLACE THE PUMP WHEN THE RACK IS THE BIGGEST COST TO REPAIR. *TR

GM RECALLED THE POWER STEERING PUMP, BUT DIDN'T RECALL THE RACK. TWO DEALERSHIP QUOTES INDICATED THAT THE PUMP AND RACK WOULD NEED TO BE REPLACED TO FIX THE PROBLEM OF STEERING GOING OUT. *TR

I BOUGHT MY GMC ACADIA IN DECEMBER OF 2009. A FEW DAYS IN I NOTICED A WHIRRING SOUND IN TURNING. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NORMAL, A DESIGN FLAW WITH BRUSHES IN THE STEERING COLUMN. JUNE 20110 ENTIRE ELECTRICAL MOTHERBOARD FAILED, SIX MONTHS LATER THE WATER PUMP FAILED. BROUGHT THE CAR IN 3 TIMES FOR AIRBAG LIGHTS. I SENSOR WAS REPLACED THEN I WAS TOLD TO JUST "KEEP SOMETHING HEAVY IN THE SEAT". FOR EIGHT MONTHS ABS AND BRAKE LIGHT CHIMED WITH NOTHING WRONG. I REPORTED THAT THE AIR CONDITIONER WAS NOT COOLING ONLY TO BE TOLD IT WAS ALL GOOD, OF COURSE UNTIL THE WARRANTY WAS OUT THEN A REPAIR OF $600. NOW THAT SO CALLED DESIGN FLAW AND WHIRRING NOISE HAS TURNED INTO POWER STEERING FAILURE AN LEAK IN POWER STEERING RACK , !000 REPAIR NOT COVERED BY THE RECALL OF POWER STEERING PUMP. UNREAL. WHAT A BUNCH OF CROOKS. THE WORST PART IS THE GMC DEALERS PRETEND THEY KNOW NOTHING ABOUT ANY ISSUES AND ACCEPT RESPONSIBILITY FOR NOTHING ALL. I AM SURE IT IS A PROTOCOL TO DELAY AND MAJOR DIAGNOSIS UNTIL A WARRANTY IS EXPIRED. *TR

TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN TO VIBRATE ACCOMPANIED BY A LOUD POPPING NOISE. THE CONTACT ATTEMPTED TO TURN LEFT BUT THE STEERING WHEEL TRAVELED IN THE OPPOSITE DIRECTION WHICH CAUSED THE CONTACT TO CRASH INTO TWO VEHICLES. AFTER INSPECTING THE VEHICLE, THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE STRUT WAS FRACTURED AND SEPARATED FROM THE VEHICLE. THE FAILURE HAD OCCURRED PREVIOUSLY ON THE OPPOSITE SIDE. THE CONTACT SUSTAINED HAND INJURIES WHICH DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO THE CONTACTS RESIDENCE AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE. THE BULB OVERHEATED AND CAUSED THE SOCKET AND WIRES TO BURN AND THE HEADLIGHT HOUSING TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR A RELATED FAILURE IN 2013. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB OVERHEATED AND CAUSED THE SOCKET, THE WIRES, AND THE HEADLIGHT HOUSING UNIT TO BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,279.

DAYTIME RUNNING LIGHT WENT OUT AND I WAS CHARGED $106.02 TO HAVE MY BULB CHANGED.AFTER THAT IT WENT OUT AGAIN. THEN I GOT A RECALL FOR THE DAYTIME RUNNING LIGHTS AND TOOK IT IN AGAIN TO HAVE THEM INSTALL A NEW GASKET AND REINFORCEMENT PLATE. SINCE THEN MY LIGHT HASD GONE OUT A FEW MORE TIMES. ABOUT A WEEK AFTER THEY REPAIRED IT, I SMELLED SOMETHING BURNING. THE LIGHT ASSEMBLY HAD MELTED AND THE SOCKET AND WIRES WERE MELTED TO . THIS RECALL WAS NOT FIXED CORRECTLY. LOOKING ONLINE I SEE THAT I AM NOT ALONE. I JUST WANT GM TO DO THE RIGHT THING AND REPAIR IT. THIS IS A SAFETY HAZARD. *TR

I HAVE HAD 3 RECALLS ON MY 4 YEAR OLD ACADIA IN THE LAST SEVERAL MONTHS AND ALSO HAD TO REPLACE MY POWER STEERING AT LESS THAN 65,000 MILES. MY CAR IS BACK AT THE DEALER FOR THE THIRD TIME IN LESS THAN 10 DAYS FOR THE SERVICE AIR BAG LIGHT AFTER THEY HAVE ATTEMPTED TO FIX THE RECALL. ALTHOUGH NO SPECIFIC SAFETY INCIDENT, MY CONCERNS WITH THE ABILITY OF THE DEALER/AUTOMAKER TO PROVIDE A SAFE VEHICLE AND WELL AS THE OVERALL LACK OF RELIABILITY OF THE CAR IN LESS THAN 4 YEARS IS BOTH DISAPPOINTING AND CONCERNING. I AM CURRENTLY IN TOUCH WITH GMC ABOUT MY OPTIONS. *TR

I HAVE TO KEEP ADDING POWER STEERING FLUID TO MY CAR. I HAVE BEEN TOLD THAT MY POWER TRAIN WILL NEED TO BE REPLACED AND THAT GMC IS AWARE OF THIS PROBLEM WITH THE ACADIA'S AND REFUSES TO FIX THE PROBLEM. *TR