2019 GMC ACADIA Complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? The Infotainment system continuously changes screens without being touched. No matter what screen is displayed, it will change on it's own to various other screens. How was your safety or the safety of others put at risk? While I was driving I was using my GPS via CarPlay and the directions were displayed on the Infotainment screen. The screen started changing to other screens and at one point changed to the back up camera. I was almost in an accident because I was unable to see the directions and frightened and confused when the back up camera appeared while I was going forward on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I took the car to the dealership while it was still under warranty and they told me it was due to me using CarPlay and that my iPhone just needed to be updated. I updated my phone and the problem never went away. So now I've stopped using CarPlay and the problem is still occurring. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. The problem first appeared in late 2020 early 2021. I have a video recording of the issue as well. Also when I Google the issue lots of other owners are complaining of the same issue.

My vehicle didn't shift into park all the way or the ADAS didn't register it. I would have to hit it quite hard with my palm to make it register. This happened for 3 months straight and finally stopped as sudden as it started. I tried to report it to GMC and was told there wasn't such an issue.

Shift to park will not work. Sometime after 20 try’s it may work once but I have to disconnect the battery to turn off the car. I’m beside myself and cannot keep doing this. This is a real safety problem. I have children in my car and Gm says there is no recall and I am expected to pay 800.00 and then it is not guaranteed.

The contact owns a 2019 GMC Acadia. The contact stated while driving at undisclosed speeds, the "Steering Assist - Reduce Speeds" message was displayed, and there was a loud roaring sound coming from the engine. The contact stated that the check engine warning light was illuminated. The failure recurred while the heat was turned off in the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty temperature gauge. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

When I put my car in park and try to turn it off, the dash shows an error message "SHIFT TO PARK". The car will either not turn off the ignition or allow me to leave the vehicle or lock/unlock the doors. It alarms incessently--even when trying to move the shifter around. Takes several times of restarting and shifting to get it to clear so I can put it into park and exit the vehicle. Local dealer is charging me over $2000 to repair the transmission control shifter assembly; BCM low signal; in-line shifter wire harness jumper--exactly one month after my warranty expired. It's a KNOWN Acadia (and other GM vehicle) issue--per several bulletins--NA-19-206 as an example.

When I park my car and go to turn it off, it says "Shift to park". The dash indicates that it is in park and it will not allow me to turn the ignition off or lock the doors.

Vehicle placed in the park position on several occasions, but indication from monitoring system shows not in park position, vehicle rocks back and forward when foot taken off brake pedal. indicator requiring me to remove shifter from park and place back in park several times before indicator acknowledge vehicle in park. Transmission jerks and stalls when initial drive train mobolized and leaking fluid from transmission. Dealer never acknowledge issue after several visits, was told at last visit after over two years of complaining that seal was bad in transmission. Approximate dates of incident is over a 2 year span.

I would put my car in park but it would not let me turn the engine off, I would put it back in drive and then park again but it wouldn’t let me turn the engine off. I displayed a message that I needed to put the car in park. I repeated the process and then later it would let me turn the engine off. This happened several times. I took it to my car dealer and they fixed the problem but I had to pay for the repair. They said if there was a recall, they would refund my money. I saw where this same problem was a recall for my vehicle up to 2018. My car is a 2019.

The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was in park with the engine running, the vehicle suddenly rolled away. As a result of the failure, the vehicle crashed into another parked vehicle. The air bags did not deploy. No warning lights were illuminated. A police report was not filed. There were no injuries reported. The vehicle was taken to the dealer, who determined that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.

Purchased a 2019 arcadia 1st owner the transmission crashed at 30461 miles. the transmission started slipping,parked it and took it to the shop. there were no warning lamps... the Chevrolet dealer diagnosed the issue,metal flakes all in the sample of transmission fluid ( replacement required) I have reached out to GM customer service and now waiting for a reply but there is a recall on the year and model of my vehicle. My VIN# is not included,the recall is vin specific but i am having the same transmission issues as other owners in the recall. the vehicle is available for inspection