2009 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ALTERNATELY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 176,531.

BROKE DOWN, CAR FELT LIKE IT WOULD NOT SHIFT INTO SECOND GEAR THEN JUST DIED. DEALER FOUND A CRACKED WAVE PLATE, CRACKED CLUTCH HOUSING (CLUTCHES WORN), CYLINDER EXCESSIVELY WORN, TORQUE CONVERTER FULL OF METAL. NO SIGN OF ANY COMPUTER ALERTS OR CHECK ENGINE SIGNALS UNTIL BREAK-DOWN. REPAIRED ALL FOR $2820.15. SAID IT WOULD HAVE BEEN COVERED IF UNDER 100,000 MILES. SOUNDS LIKE PLANNED OBSOLESCENCE, OR JUST POOR MANUFACTURING. NO MORE AMERICAN CARS FOR ME. *TR

THE SECOND ROW SEAT BELTS THAT WERE LISTED ON THE NHTSA WEBSITE FOR A RECALL. THE DEALER BERGSTRON GMC OF APPLETON, WISCONSIN SAYS THE VEHICLE DOES NOT HAVE A RECALL FOR THIS. THE SEAT BELTS GET JAMMED WHEN THE SEAT IS LOWERED. ONE SEATBELT CONNECTOR IS BROKEN, AND THE SEAT IS TEARING FROM THE BELT CONNECTORS. THE CONNECTORS STILL GET JAMMED IN THE SEAT AND ARE NOT ACCESSIBLE WITHOUT HAVING TO RE LOWER THE SEATS AND FUMBLE WITH THE BELT CONNECTOR. AT LEAST ONE OF THE CONNECTOR IS EXPOSED WITH NO PLASTIC. *TR

IN SLOWING AT MANUAL STOP SIGN, THE ENGINE ACCELERATED (WHILE I HAD MY FOOT ON THE BRAKE) TO A VERY HIGH REVOLUTION--APPROXIMATELY 4,000 TO 4,500 REVS--AND I HAD TO PUT ALL OF MY LEG STRENGTH INTO PUSHING THE BRAKE PEDAL TO THE FLOOR, WHILE I HURRIED TO SHUT THE ENGINE OFF. ONCE I HAD TURNED THE IGNITION OFF, THE ENGINE DID SHUT DOWN THE WAY IT SHOULD HAVE. ONCE THAT WAS ACCOMPLISHED, I STARTED THE ENGINE UP AGAIN AND IT RAN WITHOUT ANY FURTHER INCIDENT. IT WAS A FEW MONTHS LATER BEFORE ANOTHER SUCH INCIDENT OCCURRED. THE SECOND TIME THIS SAME TYPE OF SITUATION OCCURRED UNDER VIRTUALLY IDENTICAL CIRCUMSTANCES, I TOOK THE VEHICLE INTO PAT MCGRATH GMC'S SERVICE DEPARTMENT AND EXPLAINED WHAT HAD HAPPENED. THE SERVICE MANAGER IMMEDIATELY DROVE THE CARE TO TEST IT, BUT NATURALLY THE CAR DIDN'T ACT UP. AT THAT POINT THEY ATTACHED A MONITOR TO IT AND TOLD ME TO DRIVE IT UNTIL THE PROBLEM RECURRED, BUT AFTER A WEEK OF NO SUCH PROBLEM OCCURRING, I HAD THEM REMOVE THE MONITOR IRONICALLY, THE PROBLEM OCCURRED UNDER EXACTLY THE SAME CIRCUMSTANCES THE NEXT MORNING. SO FAR I HAVE HAD THIS SAME EXPERIENCE RECUR APPROXIMATELY 6-7 TIMES AS I HAVE BEEN SLOWING DOWN TO STOP THE VEHICLE, THE ENGINE WOULD REV UP BADLY, BUT I ALREADY HAD THE BRAKE ON TO STOP IT, PUT IT INTO NEUTRAL AND SHUT IT OFF. ON RESTARTING IT DID SO PROPERLY AND THERE WAS A TIME LAG BETWEEN PROBLEMS. GMC IS NOW AWARE OF THE PROBLEM AS I HAD POSTED IT ON THE ACADIAFORM.NET. AT THEY POINT THEY HAD HAD NO OTHER SUCH ISSUES BROUGHT TO THEIR ATTENTION...

MY WIFE WAS DRIVING HOME FROM WORK WHEN SHE EXPERIENCED ERRATIC OPERATION OF HER VEHICLE. WHEN TAKING OFF AT FIRST THE VEHICLE LACKED POWER THEN SUDDENLY THE ENGINE RPM RACED AND THE VEHICLE LURCHED FORWARD. THE ENGINE SPEED WAS UNCONTROLLABLE WITH THE THROTTLE. AT A STOP LIGHT THE VEHICLE WOULD BARELY TAKE OFF AND SUDDENLY ENGINE RPM'S WOULD RACE AND THE VEHICLE WOULD SURGE WHEN THROTTLE WAS APPLIED. THE VEHICLE WAS DRIVEN DIRECTLY TO THE GMC DEALERSHIP ON THE WAY HOME AND AT THAT POINT IT WAS DETERMINED THE REVERSE GEAR WAS COMPLETELY INOPERATIVE. THE TRANSMISSION FAILED DUE TO A BROKEN REVERSE WAVE PLATE. VEHICLE WAS DELIVERED NEW 7/10/09 (LESS THAN 5 YEARS). THE TRANSMISSION REPLACEMENT FINAL BILLING WAS $3,906.54.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,453 AND THE CURRENT MILEAGE WAS 81,456. UPDATED 05/29/14 MA UPDATED 06/03/2014 *JS

THE RACK AND PINION STEERING GEAR AND POWER STEERING PUMP APPEAR TO BE DEFECTIVE IN MY 2009 GMC ACADIA. FOR THE PAST SEVERAL WEEKS MY POWER STEERING WILL LOCK UP OR FREEZE MID-TURN, WHICH IS VERY SCARY. THE POWER STEERING IS GONE COMPLETELY AND I HAVE TO TURN REALLY HARD BEFORE IT SEEMS TO RE-ENGAGE. I AM UNABLE TO TAKE TIGHT TURNS IN THIS SITUATION AND I AM OFTEN ON THE WRONG SIDE OF THE ROAD AS I TRY TO PULL OUT OF THE TURN WAITING FOR THE POWER STEERING TO RE-ENGAGE. I HAVE BEEN LUCKY SO FAR THAT I HAVE NOT RUN INTO ANY ONCOMING CARS WHEN THE SYSTEM LOCKS UP. MY CAR IS CURRENTLY IN THE SHOP AND WE ARE LOOKING AT LEAST $1500 WORTH OF REPAIRS. *TR

DRIVING DOWN THE ROAD AND NOTICE A DEER. SPEED LIMIT WAS 55, SO WE HAD SLOWED DOWN TO ABOUT 45. DEER CROSSING IN FRONT OF US, AND WE ALMOST COME TO A COMPLETE STOP (ABOUT 10-15MPH). WE HIT THE DEER ON THE PASSENGER FRONT. GET OUT OF THE CAR TO ASSESS THE DAMAGE, AND NOTICE A FIRE UNDER THE GRILL AND HEADLIGHTS. AIR BAGS HAD DEPLOYED. EVERYONE EVACUATED THE VEHICLE, AND IT WAS A TOTAL LOSS. *TR

DRIVING ON THE HIGHWAY THROUGH THE MOUNTAINS THE VEHICLE WOULD SHIFT INTO NEUTRAL AND LOSE ALL POWER. AFTER DOING THIS SEVERAL TIMES WE EXITED. THE CHECK ENGINE LIGHT CAME ON AND WE DID NOT HAVE REVERSE AND THE TRANSMISSION WOULD ONLY REMAIN IN 1ST GEAR. AFTER TAKING TO DEALER HE NEW EXACTLY WHAT IT WAS BEFORE EVEN LOOKING AT THE VEHICLE... THE SHIFT WAVE PLATE FOR REVERSE, 1ST AND 5TH GEAR. IF THIS IS SUCH A "KNOWN" COMMON PROBLEM FOR THIS VEHICLE BETWEEN 60,000 AND 70,000 MILES WHY WAS THERE NOT A RECALL? LOSING POWER ON THE HIGHWAY (WITH MY FAMILY) 100'S OF MILES FROM HOME WHILE DRIVING THROUGH THE MOUNTAINS OF TN (WE LIVE IN MI) WAS VERY DANGEROUS. FINDING OUT THIS IS A COMMON THING FOR THIS VEHICLE IS INEXCUSABLE FOR A MANUFACTURER IN THIS DAY AND AGE TO LET GO WITHOUT FIXING ON AFFECTED VEHICLES BEFORE IT HAPPENS. *TR

WHILE DRIVING ON THE HIGHWAY MY SERVICE ENGINE SOON LIGHT STARTED TO FLASH. IT STOPPED SO I CONTINUED DRIVING UNTIL I ARRIVED HOME. IT WAS DIAGNOSED AS PREMATURE TIMING CHAIN WEAR DUE TO A FAULTY OIL MONITOR SENSOR AND IT WAS "REPAIRED". THE ISSUE HAS CONTINUED TO HAPPEN SINCE AND THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP 3 TIMES TO ATTEMPT REPAIRS. IT WAS AT THIS POINT THAT I STARTED TO RESEARCH THIS VEHICLE AND FOUND OUT THAT GM KNOWS OF A RANDOM MISFIRE ISSUE AFTER ENGINE REMOVAL (MIND YOU THIS WAS TO REPAIR DAMAGE DUE THEIR FAULTY PART TO BEGIN WITH). THEY DON'T KNOW HOW TO FIX THE ISSUE--IT CAN BE ELECTRICAL OR YOU COULD REPLACE JUST ABOUT EVERY PART UNDER THE HOOD AND SEE IF THAT WORKS. BUT NO GUARANTEE THAT THIS WILL FIX IT AS I STATED EARLIER, THEY DON'T KNOW WHAT WILL FIX IT. I DO NOT FEEL SAFE DRIVING MY FAMILY AROUND IN THIS VEHICLE ANY LONGER. WE LIVE IN THE NORTH--HENCE THE REASON FOR AN AWD VEHICLE--AND I DON'T WANT TO GET STUCK SOMEWHERE, IN BELOW 0 WEATHER WITH MY CHILDREN IN THE VEHICLE. I NOW OWN A VERY EXPENSIVE VEHICLE THAT I DON'T DRIVE FAR AS I DON'T KNOW WHAT IT IS GOING TO DO. TO ME THIS IS A SAFETY ISSUE AND LIABILITY THAT THEY HAVE TRIED TO SWEEP UNDER THE RUG LIKE THE REST OF THEIR ISSUES OF LATE. *TR