2011 GMC ACADIA Complaints
View complaints related to 2011 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2011 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 GMC ACADIA- FORT SMITH, AR
FOR TWO WEEKS LEADING UP TO THE 3/27/14 INCIDENT, EVERY TIME WE STARTED THE CAR THE AIR WOULD NOT COME ON AND WE WOULD HAVE TO MANUALLY TURN THE AIR ON. WHEN WE TURNED THE CAR OFF, THE AIR WOULD STAY ON. TWO WEEKS LATER, WHEN I WAS OPERATING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL STARTED GOING HAYWIRE DISPLAYING DOZENS OF MESSAGES, AND THE ALL OF THE GAUGES WOULD SHOOT UP, THEN BOTTOM OUT AT 0, THEN SHOOT UP AGAIN, ETC.. I TURNED THE CAR OFF, AND WHEN I CAME BACK LATER TO START IT, THE CAR WOULDN'T START BUT THE ELECTRICAL STUFF CAME ON. AFTER SEVERAL ATTEMPTS TO GET THE CAR TO START, I ROLL DOWN MY WINDOWS AND THEN TRY IT AGAIN, AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE BODY CONTROL MODULE AND SOME WIRES AND SAID THEY FIXED THE PROBLEM. LESS THAN 48 HOURS LATER, THE SAME THING WITH THE GAUGES AND WARNING LIGHTS HAPPENED. WE IMMEDIATELY SENT AN EMAIL TO THE SERVICE DEPARTMENT SINCE IT WAS THE WEEKEND AND THEY WERE CLOSED. ON MONDAY, THE CAR DIED AGAIN, BUT THE RADIO KEPT COMING ON/OFF....I FIDDLED WITH THE RADIO AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CAN'T GET THE CAR TO "MESS UP" AGAIN, AND ARE WAITING FOR IT TO DO THE SAME THING IT DID FOR ME, SO THEY CAN FIGURE OUT HOW TO FIX IT. I AM CONCERNED THAT THE CAR IS SHOWING SIGNIFICANT ELECTRICAL PROBLEMS THAT INCLUDE SAFETY EQUIPMENT, YET GMC IS READY TO TURN THE CAR BACK ON THE ROAD. NOTE: ALL RECALLS ARE UP TO DATE AND THE DEALER HAS BEEN IN COMMUNICATION WITH GMC. *JS
Source: NHTSA WEB SITE -
2011 GMC ACADIA- LYNCHBURG, SC
MY CAR SKIPS AS IF THE ENGINE IS NOT GETTING ENOUGH GAS. I WILL BE DRIVING ALONG AND THE ACADIA WILL SHAKE AND DO A LITTLE SKIP JUMP. IT DOES THIS AT LEAST A COUPLE OF TIMES A WEEK. I ALSO HAVE TO CONSTANTLY ADD OIL TO THE TRUCK EVEN WHEN I AM 1000 MILES OUT FROM MY NEXT OIL CHANGE. *TR
Source: NHTSA WEB SITE -
2011 GMC ACADIA- ABERDEEN , NJ
I HAD TO REPLACE MY POWER STEERING RACK WHEN THE CAR WAS LESS THAN 4 YEARS OLD AND HAD ONLY 42000 MILES. THE CAR HAS ALWAYS BEEN SERVICED AT THE DEALER. *TR
Source: NHTSA WEB SITE -
2011 GMC ACADIA- BERLIN , MD
POWER STEERING MAKING A WHIRRING AND GRINDING NOISE AT LOW SPEED. WHEN IT HAPPENS IT APPEARS TO BE HARDER TO STEER. CONCERNED THAT THERE IS SOMETHING WRONG WITH THE POWER STEERING AND FEAR FOR MY AND MY PASSENGERS' SAFETY. WHEN I GOT ON THE INTERNET TO SEE IF OTHERS WERE HAVING A SIMILAR PROBLEM AMAZED AT HOW FREQUENT IT WAS WITHOUT ANY TYPE OF RECALL OR ADMISSION BY GMC. THIS APPEARS TO BE A VERY COMMON AND SERIOUS PROBLEM AND NOTHING IS BEING DONE ABOUT IT. *TR
Source: NHTSA WEB SITE -
2011 GMC ACADIA- MARGATE, NJ
SERVICE STABILITRAK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE SLOWING TO 20 MPH. VEHICLE TAKEN TO THE REPAIR FACILITY WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS SAME INCIDENT OCCURRED SEVERAL TIMES PREVIOUSLY. ENGINE REVERTING TO LOW POWER IS A HAZARD AND SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
-
2011 GMC ACADIA- LEXINGTON, TX
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE HEAD LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY HAD OVERHEATED, MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- BRONX, NY
WHILE DRIVING ON INTERSTATE 17W GOING TO DEPOSIT, NY, I SUDDENLY SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 60 MPH ON CRUISE CONTROL TO 20 MPH AND I COULD NOT ACCELERATE. THANKFULLY, I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PULL ONTO THE SHOULDER. AT THAT POINT, I TURNED OFF THE VEHICLE AND WAITED, THINKING THAT THE ERROR MESSAGE WOULD GO AWAY AND IT'S JUST A COMPUTER GLITCH, AS THIS IS COMMON WITH THIS MODEL VEHICLE. I STARTED THE VEHICLE AGAIN AND IT HAD FULL POWER BUT THE ERROR MESSAGE TO "SERVICE TRACTION CONTROL" WAS STILL ON AND ALTERNATING BETWEEN THAT MESSAGE AND "TRACTION CONTROL OFF". THIS INCIDENT OCCURRED THREE SEPARATE TIMES ON THE SAME DAY ALONG THE SAME HIGHWAY AND AT ONE OF THE TIMES, THERE WAS A LARGE VEHICLE BEHIND ME AND THANKFULLY, THE DRIVER WAS ABLE TO QUICKLY MOVE TO THE NEXT LANE BECAUSE I THE ENGINE REDUCED POWER AND I COULD NOT ACCELERATE. I PUT MY HAZARD LIGHTS ON EACH TIME IT HAPPENED. THANK GOD MY CHILDREN WERE NOT IN THE CAR WITH ME WHEN THIS HAPPENED. I HAVE HAD MANY DIFFICULTIES WITH THIS VEHICLE SINCE IT WAS FIRST LEASED IN 2011. I THINK THAT ALL THE GMC ACADIAS SHOULD BE RECALLED AS IT POSES SUCH A TREMENDOUS DANGER TO MOTORISTS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 GMC ACADIA- ST LOUIS, MO
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE STABILITRACK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- LOVLAND, OH
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BULB HAD GOTTEN TOO HOT AND MELTED THE CASING, LIGHT BULB, AND HOUSING UNIT. THE COMPONENTS NEEDED TO BE REPLACED FOR BOTH HEAD LIGHTS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC ACADIA- ROCHESTER HILLS, MI
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE