2009 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK WITHOUT WARNING AS THE VEHICLE CONTINUE TO INCREASE SPEEDS OF OVER 90 MPH. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

AT APPROXIMATELY 90,000 MY ENGINE BEGAN MISFIRING. I TOOK IT TO A LOCAL SHOP WHERE THEY PERFORMED A FULL TUNE-UP AND REPLACED ALL OF THE PLUGS. HOWEVER, THERE WERE ALSO COILS THAT WERE BAD AND HAD TO BE REPLACED. A WEEK LATER, MY CHECK ENGINE LIGHT CAME BACK ON AND THE ACADIA WAS MISSING AGAIN. I TOOK IT TO ANOTHER SHOP WHERE THEY SHOWED ME THAT THE PLUGS WERE ALREADY CHARRED AND NEEDED REPLACED AGAIN, AND THERE WAS ANOTHER COIL PACK THAT NEEDED REPLACED. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND A CO2 SENSOR WAS GOING BAD SO I REPLACED IT. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND THE GMC DEALER TOLD ME 2 OF THE 3 CATALYTIC CONVERTERS WERE BAD AND NEEDED REPLACED. MY CHECK ENGINE LIGHT IS STILL ON AND I'M JUST WAITING FOR THE THING TO EXPLODE WHILE I'M DRIVING IT. AFTER READING OTHER SIMILAR COMPLAINTS ABOUT POWER STEERING AND ENGINE PROBLEMS WITH ACADIA'S, I'M CONVINCED A MAJOR INVESTIGATION INTO THESE VEHICLES AND THEIR SAFETY NEEDS TO BE LAUNCHED BY THE GOV. NOW THERE IS AN AIR BAG RECALL AND IN THE PAST HAVE HAD HEADLIGHT RECALLS, WATER PUMP RECALLS, AND WHO KNOWS WHAT ELSE. THE WHOLE FLEET SHOULD BE DECLARED LEMONS! *TR

I TOOK MY 2009 ACADIA INTO THE GMC DEALER WITH AROUND 65,000 MILES ON IT AFTER BUYING IT USED (1 PREVIOUS OWNER) WITH AROUND 42,000 MILES. THEY TOLD ME I HAD A POWER STEERING LEAK IN THE RACK AND PINION AND IT WOULD COST AROUND $2000 TO REPLACE A SEAL BECAUSE THEY HAVE TO PULL THE WHOLE RACK OFF. HE TOLD ME IT WOULD BE OKAY FOR A WHILE, BUT EVENTUALLY IT WOULD CAUSE THE POWER STEERING TO GO OUT. AFTER RESEARCHING, I'VE SEEN MULTIPLE OTHER ACADIA OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM. I HAVE REFUSED TO PAY FOR THE REPAIRS BECAUSE I THINK THIS IS A SAFETY ISSUE THAT HAS EFFECTED ENOUGH OF THIS MODEL VEHICLE TO WARRANT A GENERAL SAFETY RECALL. I KNOW OF 3 OTHER PEOPLE IN MY HOMETOWN WHO HAVE EXPERIENCED POWER STEERING PROBLEMS WITH THEIR ACADIA'S, AND THE GMC DEALERSHIP ACKNOWLEDGED TO ME THAT IT IS A SIGNIFICANT PROBLEM WITH GMC ACADIA MODEL YEARS 2008-2012. IF THAT'S NOT ENOUGH, THEN I'M NOT SURE WHAT IS, BUT IF MY POWER STEERING GOES OUT WHILE I'M DRIVING, WELL, LET THIS SERVE AS NOTICE TO GMC. *TR

MY TRANSMISSION (WAVE PLATE CLUTCH) WENT OUT WHILE I WAS DRIVING. I AM REGISTERING THIS BECAUSE I HAVE COME ACROSS A FORUM ON EDMONDS.COM CONSISTING OF OVER 38 PAGES OF CUSTOMER COMPLAINTS REGARDING THE 2008 - 2010 ACADIA HAVING TRANSMISSION PROBLEMS AROUND 75K MILES, JUST OUTSIDE OF WARRANTY. THE COST TO REPAIR RANGES FROM $2200 TO $4500. SOMEONE RECENTLY SUGGESTED THAT OWNERS START OFFICIALLY REGISTERING OUR COMPLAINTS. GM IS AWARE THAT FAULTY TRANSMISSIONS ARE PUTTING THEIR OWNERS AT RISK OF LOSS OF CONTROL OF VEHICLE FUNCTIONS WHILE DRIVING, YET THEY WILL NOT TAKE OWNERSHIP OF THE ISSUE. *TR

A FEMALE USED THE AUTOMATIC LIFTGATE OPTION TO OPEN THE BACK GATE AND GET ITEMS OUT OF THE BACK. AFTER THE GATE OPENED FULLY, IT FELL FORCEFULLY FOR ABOUT 2 FEET, DIRECTLY ONTO HER HEAD. THIS RESULTED IN HER FALLING TO THE GROUND ON CONCRETE, BLACKING OUT, AND BECOMING VERY DIZZY AND NAUSEAS. SHE IS CURRENTLY BEING TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THIS IS A DEFINITE SAFETY ISSUE AND MALFUNCTION THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR

WHEN MAKING A TURN AT A LOW SPEED, THE POWER STEERING FAILED. AFTER A MINUTE OR TWO AND PULLING HARD ON THE STEERING WHEEL, I HEAR A CLICK AND THE POWER STEERING RE-ACTIVATES. ANOTHER INCIDENT JUST LIKE THE FIRST ONE HAPPENED THE NEXT DAY. I DID NOT DRIVE THE CAR AGAIN UNTIL I TOOK IT TO THE LOCAL GMC DEALERSHIP. IT HAS BEEN THE FOR 3 DAYS AND THEY SAY THAT THEY CAN NOT DETERMINE WHAT THE PROBLEM IS. THE CAR IS NOT SAFE TO DRIVE UNTIL THERE PROBLEM IS SOLVED. ALTHOUGH I DID NOT HAVE AN ACCIDENT WHEN THIS HAPPENED, IT WAS VERY SCARY WHEN I FELT THAT I COULD NOT CONTROL THE TURNING OF THE CAR. I SEE THERE ARE MANY INCIDENTS DESCRIBED JUST LIKE THIS POSTED ONLINE. *TR

VEHICLE WAS NORTH BOUND ON SC HWY 101, 1-MILE SOUTH OF SC HWY 414. CROSSED SOUTH BOUND LANE INTO SHOULDER OF THE ROAD- ON INTO SMALL BRUSH AND TREES. DRIVER SIDE UNDERCARRIAGE WAS TORN AWAY, WITH TIRE/WHEEL/HUB 50 FEET BEHIND VEHICLE, SHOCK/COIL SPRING 20 FEET BEHIND AND LEFT OF VEHICLE. DRIVER DOOR WINDOW COMPLETELY SHATTERED WITH DOOR HINGES TORN AWAY. WINDSHIELD SHATTERED ON DRIVER SIDE. SEAT BELT LOCKED DRIVER FIRMLY IN SEAT. AIR BAGS DID NOT DEPLOY! HAD JUST RECEIVED AN "ON-STAR" E-MAIL CHECK LIST ON 2-24-2014 IN WHICH THE AIR BAG SYSTEM WAS CHECKED IN GREEN WHICH INDICATED IT WAS FUNCTIONAL-OK! THIS IS HORRIFYING WHEN SAFETY DEVICES TURN OUT TO BE NON FUNCTIONING UN-SAFETY DEVICES! THIS SUV WAS MAINTAINED PROPERLY IN EVERY ASPECT POSSIBLE, AND WOULD HAVE BEEN CONSIDERED IN EXCELLENT CONDITION FOR THE YEAR AND MILEAGE. *TR

STEERING FAILURE. APPEARS TO BE A PREVALENT COMPLAINT AMONG OWNERS OF THIS VEHICLE. SAFETY HAZARD. GM SHOULD ISSUE A RECALL.

CURRENT ISSUE IS A TRANSMISSION FAILURE, APPARENTLY THE "3-5-R WAVEPLATE." FIVE MONTHS PRIOR, MY WIFE AND CHILDREN WERE TRAVELING OUT OF STATE. THEY EXPERIENCED A SUDDEN LOSS OF POWER AND WERE STRANDED ON A RURAL HIGHWAY NOT ONCE, BUT TWICE. THE VEHICLE WAS TOWED IN TO A GM DEALERSHIP, "REPAIRS" WERE PERFORMED UNDER WARRANTY, AND WE WERE TOLD WE COULD PICK UP OUR CAR. MY WIFE (AGAIN WITH CHILDREN IN THE CAR) MADE IT LESS THAN 10 MILES FROM THE DEALERSHIP BEFORE THE ENGINE FAILED AGAIN. THIS TIME ON THE BRIDGE OF A MAJOR HIGHWAY....NO WHERE TO EVEN EXIT THE VEHICLE. AFTER THE SECOND INCIDENT THE ENGINE WAS REPLACED (AFTER 3+ WEEKS OF DIAGNOSTIC WORK). WE WERE TOLD THE DEALERSHIP WAS NOT ABLE TO IDENTIFY THE PROBLEM THAT CAUSED THE ENGINE FAILURE. ENGINE WAS REPLACED UNDER WARRANTY. TRANSMISSION HAD BEEN SHIFTING ERRATICALLY FOR SEVERAL MONTHS. AT TIME OF ENGINE FAILURE/REPLACEMENT, GM DEALERSHIP THAT PERFORMED THE ENGINE REPLACEMENT ADVISED US THAT THE TRANSMISSION SHIFTS/SLIPS WERE "NORMAL" FOR THIS PARTICULAR TRANSMISSION. THEY ADVISED A TRANSMISSION FLUID FLUSH, WHICH WE AUTHORIZED. SHIFTING REMAINED ABRUPT, SLIPPING CONTINUED, BUT AS WE WERE ADVISED THIS WAS "NORMAL", WE CONTINUED DRIVING THE VEHICLE AND DID NOT SEEK FURTHER REPAIR. TWO WEEKS AGO, (NOW AT 82000 MILES, BUT SIX WEEKS OUT OF 5 YR WARRANTY), THE SLIPPAGE BECAME DISTINCTLY MORE EVIDENT, VEHICLE AT ONE POINT WOUND NOT CONTINUE FORWARD MOTION THROUGH AN INTERSECTION AND HAD TO BE IDLED TO ROADSIDE. AFTER MULTIPLE CALLS, WE WERE ADVISED TO TAKE THE VEHICLE TO A LOCAL GM DEALERSHIP. DIAGNOSIS OF 3-5-R WAVEPLATE FAILURE WAS GIVEN. THIS TRANSMISSION WAVEPLATE FAILURE IS A WELL DOCUMENTED ISSUE THAT CAN CAUSE DRIVER AND/OR PASSENGERS TO BE PUT AT SERIOUS RISK FOR INJURY. OUR HOPE IS THAT AN INVESTIGATION WILL TAKE PLACE TO REQUIRE GM TO RECALL/REPAIR THIS ISSUE BEFORE SOMEONE IS NEEDLESSLY HARMED. *TR

CURRENT ISSUE IS A TRANSMISSION FAILURE, APPARENTLY THE "3-5-R WAVEPLATE." FIVE MONTHS PRIOR, MY WIFE AND CHILDREN WERE TRAVELING OUT OF STATE. THEY EXPERIENCED A SUDDEN LOSS OF POWER AND WERE STRANDED ON A RURAL HIGHWAY NOT ONCE, BUT TWICE. THE VEHICLE WAS TOWED IN TO A GM DEALERSHIP, "REPAIRS" WERE PERFORMED UNDER WARRANTY, AND WE WERE TOLD WE COULD PICK UP OUR CAR. MY WIFE (AGAIN WITH CHILDREN IN THE CAR) MADE IT LESS THAN 10 MILES FROM THE DEALERSHIP BEFORE THE ENGINE FAILED AGAIN. THIS TIME ON THE BRIDGE OF A MAJOR HIGHWAY....NO WHERE TO EVEN EXIT THE VEHICLE. AFTER THE SECOND INCIDENT THE ENGINE WAS REPLACED (AFTER 3+ WEEKS OF DIAGNOSTIC WORK). WE WERE TOLD THE DEALERSHIP WAS NOT ABLE TO IDENTIFY THE PROBLEM THAT CAUSED THE ENGINE FAILURE. ENGINE WAS REPLACED UNDER WARRANTY. TRANSMISSION HAD BEEN SHIFTING ERRATICALLY FOR SEVERAL MONTHS. AT TIME OF ENGINE FAILURE/REPLACEMENT, GM DEALERSHIP THAT PERFORMED THE ENGINE REPLACEMENT ADVISED US THAT THE TRANSMISSION SHIFTS/SLIPS WERE "NORMAL" FOR THIS PARTICULAR TRANSMISSION. THEY ADVISED A TRANSMISSION FLUID FLUSH, WHICH WE AUTHORIZED. SHIFTING REMAINED ABRUPT, SLIPPING CONTINUED, BUT AS WE WERE ADVISED THIS WAS "NORMAL", WE CONTINUED DRIVING THE VEHICLE AND DID NOT SEEK FURTHER REPAIR. TWO WEEKS AGO, (NOW SIX WEEKS OUT OF WARRANTY), THE SLIPPAGE BECAME DISTINCTLY MORE EVIDENT, VEHICLE AT ONE POINT WOUND NOT CONTINUE FORWARD MOTION THROUGH AN INTERSECTION AND HAD TO BE IDLED TO ROADSIDE. AFTER MULTIPLE CALLS, WE WERE ADVISED TO TAKE THE VEHICLE TO A LOCAL GM DEALERSHIP. DIAGNOSIS OF 3-5-R WAVEPLATE FAILURE WAS GIVEN. THIS TRANSMISSION WAVEPLATE FAILURE IS A WELL DOCUMENTED ISSUE THAT CAN CAUSE DRIVER AND/OR PASSENGERS TO BE PUT AT SERIOUS RISK FOR INJURY. OUR HOPE IS THAT AN INVESTIGATION WILL TAKE PLACE TO REQUIRE GM TO RECALL/REPAIR THIS ISSUE BEFORE SOMEONE IS NEEDLESSLY HARMED. *TR