2012 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPEEDOMETER GAUGE STOPPED AT 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

I OPENED THE REAR TAILGATE AND WHILE TAKING AN OBJECT OUT OF THE BACK OF THE VEHICLE, THE TAILGATE CAME CRASHING DOWN ON MY HEAD WITH GREAT FORCE. AFTER PHYSICALLY RECOVERING, I TESTED THE TAILGATE AND THE ISSUE REPEATED ITSELF. I CALLED KITAHARA GMC IN FRESNO, CA AND SCHEDULED A SERVICE APPOINTMENT. KITAHARA REPLACED THE PARTS, BUT I WAS TOLD THAT IT IS A WEAR PART AND THAT BECAUSE THERE ARE NO RECALLS THERE IS NO WAY FOR THEM TO GUARANTEE THAT THE ISSUE WON'T HAPPEN AGAIN. I CALLED GENERAL MOTORS TO REPORT THE ISSUE AND THEY OFFERED $100 TOWARD AN OIL CHANGE AND TIRE ROTATION AND CLAIMED THAT THEY DO NOT ISSUE RECALLS. I AM REPORTING THIS ISSUE TO THE NHTSA, BECAUSE I FEAR THAT THIS DEFAULT IS EXTREMELY DANGEROUS AND COULD CAUSE SEVERE INJURY OR EVEN DEATH DEPENDING ON THE SITUATION AT THE TIME OF MALFUNCTION. *TR

2012 GMC ACADIA. CONSUMER WRITES IN REGARDS TO STABILIZER TRACK AND TRACTION CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE POWERED DOWN WHILE DRIVING, DUE TO A WARNING TO SERVICE THE STABILIZER TRACK AND TRACTION CONTROL SYSTEM. *JB

WHILE DRIVING 30 MPH ON A CITY STREET THE DRIVE SHAFT OF MY 2012 GMC ACADIA FELL OFF. I WAS ABLE TO QUICKLY MOVE MY VEHICLE INTO A PARKING LOT TO AVOID FURTHER DAMAGE. UPON INSPECTION WITH THE TOW TRUCK DRIVER WE NOTED THAT THE AWD DRIVE SHAFT FELL FROM THE UNDER CARRIAGE OF MY VEHICLE. IT SEEMS THAT ALL SIX BOLTS HAD FALLEN OFF THIS DRIVE SHAFT. INITIALLY THE GMC DEALERSHIP REFUSED TO REPAIR MY VEHICLE WHICH IS UNDER A 5 YEAR 100,000 WARRANTY AS THEY SAID THE VEHICLE MUST HAVE BEEN SABOTAGED BUT THEY COULD NOT PROVIDE ANY PROOF. I POINTED OUT TO THE SERVICE MANAGER THAT THERE WAS NO EVIDENCE OF ANY SABOTAGE AND LET HIM KNOW THAT I WOULD BE PURSUING A WARRANTY CLAIM WITH GMC CORPORATE AS WELL AS MA DEPT OF CONSUMER AFFAIRS. THE SERVICE MANAGER CALLED ME BACK ABOUT 30 MINUTES LATER TO LET ME KNOW THAT THE GENERAL MANAGER AGREED TO REPAIR MY VEHICLE THIS ONE TIME WAS WHILE RESPONSIVE TO MY REQUEST DID NOT APPEAR TO ADDRESS A POTENTIALLY LARGER SAFETY ISSUE. I INQUIRED ABOUT REPORTING THIS INCIDENT TO THE NHTSA AND THEY DID NOTHING WHICH IS WHY I AM CONTACTING THIS ORGANIZATION DIRECTLY. *TR UPDATED 1/29/16 *JS

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE WHEN IN DRIVE, THE VEHICLE JERKED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT WHEN REPLACING THE LIGHT BULB, THE BASE OF THE BULB AND THE PLASTIC HARNESS WAS BURNT AND MELTED. THE CONTACT STATED THAT THE BULBS WERE REPLACED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (AIR BAGS). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/7/15*CN UPDATED 03/03/15

SEPT. 3, 2014-RUNNING LIGHT WAS OUT ON PASSENGER SIDE. I HAD TAKEN THE CAR TO DEALER TO DO RECALL ON SEAT BELTS. HAD BULB PUT IN WHICH COSTS $73.13. RETURNED TO DEALER ON NOV 4, 2014 FOR SERVICE, OIL CHANGE, ETC. LIGHT WAS OUT AGAIN. TECH SAID HE HAD TO ORDER SOCKET- IT WAS SHORTED OUT. WENT BACK TO DEALER FOLLOWING WEEK ON FRI. WAS THEN TOLD THEY WOULD HAVE TO REPLACE ENTIRE HEADLIGHT ASSEMBLY DUE TO MELTING OF INTERIOR OF LIGHT. TECH SAID IT WAS $1000.00 TO REPLACE. I TOLD HIM THAT NO I WOULD NOT PAY FOR THIS SINCE IT WAS NOT MY PROBLEM BUT A GMC DESIGN AND PARTS DEFECT. HE ASKED IF I WOULD PAY $100.00 WHICH I AGREED TO. UPON FURTHER EXAMINATION OF OTHER HEADLIGHT WE FOUND THAT ONE WAS ALSO IN PROCESS OF FAILING AS WELL. DEALER SAID THEY WOULD REPLACE BOTH HEADLIGHTS. THIS WAS DONE NOV 12, 2014. SO FAR SO GOOD. *TR

INTERMITTENT LOSS OF POWER STEERING. ESPECIALLY AT LOW SPEEDS. GMC KNOWS THIS IS A PROBLEM. EXTENDED WARRANTY ON 2008 - 2011'S BUT, OF COURSE, NOT FOR 2012'S ("LET'S SEE HOW MANY PEOPLE COMPLAIN BEFORE WE FIX THE ISSUE."). FORCED TO REPLACE POWER STEERING PUMP, RACK AND ALIGNMENT. *TR