2009 GMC ACADIA Complaints

ON SLOW SPEEDS THE POWER STEERING GOES OUT COMPLETELY ON TURNS THIS SEEMS TO BE A ONGOING ISSUE DUE TO OTHER REPORTS POWER STEERING JUST FAILS BUT NOT ALL THE TIME SOMEONE IS GOING TO GET INJURED BADLY AS GM KNOWS AND YOU KNOW OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE TRANSMISSION STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

THE POWER STEERING WAS NOISY FROM AROUND THE DATE OF PURCHASE. THIS PROBLEM EVOLVED INTO INTERMITTENT FAILURE OF THE POWER STEERING AT BOTH LOW SPEEDS AND AT HIGHWAY SPEEDS. THE COMPLAINT HAS NOT BEEN ADDRESSED ADEQUATELY BY GENERAL MOTORS EVEN THOUGH I AM FINDING MANY COMPLAINTS FOR THIS SAME ISSUE. IN FACT, THERE IS A CLASS ACTION LAWSUIT PENDING CURRENTLY (SEE BELOW). THE VEHICLE NOW HAS APPROXIMATELY 78,000 MILES AND THE INTERMITTENT PROBLEM PERSISTS ALONG WITH ELECTRICAL ISSUES ON RH SIDE OF VEHICLE. THE CLASS ACTION WAS BROUGHT ON BEHALF ALL PERSONS IN THE UNITED STATES WHO PURCHASED OR LEASED ANY 2009 THROUGH 2012 GMC ACADIA, 2009 THROUGH 2012 BUICK ENCLAVE, OR 2009 THROUGH 2012 CHEVROLET TRAVERSE VEHICLES (COLLECTIVELY, 'CLASS VEHICLES') DESIGNED, MANUFACTURED MARKETED, DISTRIBUTED, SOLD, WARRANTED AND SERVICED BY GENERAL MOTORS, LLC AND GENERAL MOTORS COMPANY THIS ACTION ARISES OUT OF A UNIFORM AND WIDESPREAD DEFECT IN THE INTEGRAL STEERING SYSTEM OF AN ENTIRE CLASS OF AUTOMOBILES THAT POSES AN EXTREMELY UNREASONABLE SAFETY RISK NOT ONLY TO THE DRIVER AND PASSENGERS OF THE VEHICLE, BUT TO OTHER DRIVERS ON THE ROAD AND PEDESTRIANS ON THE STREETS. THE LAWSUIT ALLEGES THAT THE STEERING SYSTEM IN THESE VEHICLES ARE DEFECTIVE BECAUSE STEERING MAY INTERMITTENTLY AND DRASTICALLY FAIL WHILE THE CAR IS IN MOTION (THE 'STEERING DEFECT'), THUS CREATING A SERIOUS SAFETY RISK. A COPY OF THE COMPLAINT IS ATTACHED HERE. COMPLAINT: GM 4-1-13 THE COURT DENIED GM'S MOTION TO DISMISS AND ORDERED IT TO ANSWER THE COMPLAINT. GM MOTION TO DISMISS. *TR

TRANSMISSION WAVE PLATE ISSUE...CAR STARTED "HARD-SHIFTING" FROM 2ND-3RD GEAR...ONCE THIS STARTED, IN A MATTER OF A COUPLE OF DAYS, HAD TROUBLE EVEN SHIFTING INTO GEAR...BARELY WAS ABLE TO DRIVE IT TO DEALERSHIP WHERE THEY DIAGNOSED THE ISSUE...MY ISSUE IS THAT I HAVE TO PAY $4500 FOR SOMETHING THAT IS A KNOWN DANGEROUS PROBLEM WITH GMC ACADIAS ACROSS ALMOST ALL MODEL YEARS BASED UPON MY RESEARCH ON THE INTERNET. THIS SHOULD BE A RECALL SITUATION. THERE IS OBVIOUSLY A FAULT SOMEWHERE WITH THE ASSEMBLY PROCESS TO BE THIS HUGE OF A PROBLEM. THIS COULD LEAD TO A MAJOR ACCIDENT. ON 9/27, I WAS TURNING LEFT OFF A MAIN ROAD INTO MY SUBDIVISION. CAR WOULD NOT ENGAGE INTO GEAR, SO WAS JUST COASTING ACROSS THE LANE WHERE ONCOMING TRAFFIC WOULD BE UNTIL IT ENGAGED MAYBE 3 TO 4 SECONDS LATER. HAD THERE BEEN TRAFFIC COMING, THE ONCOMING VEHICLE WOULD HAVE SLAMMED INTO ME BEFORE I COULD HAVE GOTTEN ACROSS. *TR

WHEN ACCELERATING, MY CAR SEEMS TO 'SLIP' OR 'STUTTER' BEFORE CLICKING INTO GEAR. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. THE DEALERSHIP NEVER ACKNOWLEDGED IT WHEN I WOULD BRING IT IN TO GET CHECKED. AFTER A FEW YEARS OF OWNING IT I NOW KNOW THAT IT IS A TRANSMISSION ISSUE VERY COMMON WITH THE GMC ACADIA. I HAVE READ THAT IT IS A FAULTY WAVE PLATE. NOT SURE WHAT THAT IS BUT NOW WITH ONLY 50,000 ON MY CAR IT IS REALLY BAD. IT BARELY MADE IT HOME LAST NIGHT. TRANSMISSION IS TOTALLY SLIPPING AND EVEN WHEN JUST DRIVING ALONG AT THE SAME SPEED IT WENT INTO LIMP MODE. THE GAS REVVED LIKE I WAS IN NEUTRAL. THIS IS EXTREMELY DANGEROUS AS I HAD A CARLOAD OF GIRLS ON A TRIP TO THE MOUNTAINS. WHAT IS IT GOING TO TAKE UNTIL THIS CAUSES AN ACCIDENT AND CASUALTIES! GMC NEEDS TO STEP UP AND GET THIS PART RECALLED. IT IS A FAULTY PART AND THEY NEED TO PAY FOR THE REPLACEMENT!!! *TR

MY WIFE WAS DRIVING HER 09 ACADIA AND ALL OF A SUDDEN IT QUIT SHIFTING AND THE ENGINE REVVED UP IF SHE WENT OVER 25 MPH. SHE LIMPED IT TO A LOCAL SERVICE STATION WHERE THEY INFORMED US THAT THE REVERSE CLUTCH PRESSURE PLATE WAS BROKEN AND NEEDED A NEW TRANSMISSION. EVEN THOUGH IT WAS WITHIN GM'S 5YR 100K "POWERTRAIN WARRANTY", THEY "CONVENIENTLY" EXCLUDED THAT PROBLEM FROM BEING COVERED. I HAVE SEEN MANY, MANY COMPLAINTS REGARDING THIS ISSUE AND IT IS[XXX] THAT GM ISN'T OWNING UP TO IT AND CORRECTING THE PROBLEM ON CURRENT VEHICLES. SO, NOW WE ARE OUT $3500 FOR A NEW TRANSMISSION ON A CAR WITH ONLY 75K MILES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *UPDATED 1/15/2014 *JS

AT LOW SPEEDS POWER STEERING FAILED. NEED TO BE ACCELLERATING IN ORDER FOR POWER STERRING TO WORK. SEEMS LIKE A DEFAULT THAT SHOULD HAVE A RECALL GIVEN THAT THIS ISN'T AN UNCOMMON EXPERIENCE. MY MILEAGE IS REALLY LOW AND I AM FRANKLY SURPRISED TO HAVE THE ISSUE. GMC SHOULD PROBABLY DO A RECALL BEFORE SOMEONE GETS HURT OR KILLED. HOPEFULLY THIS ISN'T A RECURRING ISSUE AFTER I GET IT FIXED.

TRANSMISSION BEGAN SLIPPING WHEN I WAS ACCELERATING OUT OF TURNS. DEALER REPLACED BROKEN MOTOR MOUNT AND REPROGRAMMED COMPUTER AND SAID TRANSMISSION WAS FINE. 17 DAYS LATER, 3-5 REVERSE CLUTCH WENT OUT AND DEALER HAD TO REBUILD 3-5 REVERSE AND 4,5,6 CLUTCH AND REPLACE TORQUE CONVERTER BECAUSE OF CONTAMINATION. THE CAR STILL ISN'T DRIVING RIGHT BUT DEALER STATES THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. THIS IS A VERY COMMON PROBLEM WITH '08 AND '09 ACADIA'S AND GMC IS AWARE OF THE PROBLEM BUT ISN'T DON'T ANYTHING TO PREVENT FAILURE WITH OTHER OWNERS. *TR

DURING THE LAST FEW MONTHS I HAVE NOTICED A PROBLEM WITH MY 2009 GMC ACADIA. THE PROBLEM OCCURS WITH THE POWER STEERING FAILING WHEN I AM TRYING TO STEER OR TURN. IT IS AS IF THE POWER STEERING STOPS WORKING COMPLETELY AND I AM FORCED TO USE MANUAL STEERING WHICH CAN BE EXTREMELY DIFFICULT AND IS A SERIOUS SAFETY ISSUE. *JS

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.