2009 GMC ACADIA Complaints

View complaints related to 2009 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2009 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 GMC ACADIA
    - ALPHARETTA, GA

    * TRANSMISSION WAS SLIPPING AND REVVING UP BETWEEN GEARS. DELAYED RESPONSE AND CLUNKING SOUND WHEN IT IS IN REVERSE. "CHECK ENGINE LIGHT" ALSO CAME ON. BARELY DROVE THE CAR TO THE DEALERSHIP FOR REPAIRS. DEALERSHIP SERVICE ADVISOR SCHEDULED A TRANSMISSION REBUILD. AFTER DOING INTERNET SEARCH, I SAW COUNTLESS COMPLAINTS IN BLOGS, SNS, ETC. THERE ARE SO MANY PEOPLE HAVING THIS TRANSMISSION PROBLEM. NOT ACCEPTABLE. GMC HAS POWERTRAIN WARRANTY 5 YEAR /100K MILES. MY WARRANTY EXPIRES IN FOUR MONTHS AND GM SHOULD PROVIDE EXTENDED POWERTRAIN WARRANTY BEYOND 5 YEARS BASED UNRELIABLE TRANSMISSION DESIGN/QUALITY. * POWER STEERING PROBLEM. POWER STEERING IS MAKING MOANING UNDER LOW SPEED DRIVING (IN THE PARKING LOT, DRIVING AROUND SUBDIVISION, ETC.). NOISE IS COMING FROM THE INSIDE STEERING COLUMN AREA. ALSO STEERING IS VERY TIGHT AND HARD. COMPLAINED TO DEALERSHIP MULTIPLE TIMES. DEALERSHIP REPLACED THE SEAL TWICE, BUT THE PROBLEM IS STILL THERE. DEALERSHIP TOLD ME THAT GM DOES NOT HAVE A FIX FOR THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - RISING SUN , MD

    TL-THE CONTACT OWNS A 2009 GMC ACADIA SLT. THE CONTACT STATED THAT WHILE IN REVERSE OR STOPPING ON A HILL AND TAKING HER FOOT OFF THE BRAKE, THE VEHICLE SLIGHTLY ROLLED BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ST

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 GMC ACADIA
    - WEATHERFORD, TX

    2009 GMC ACADIA SLT1 - 67,000 MILES CURRENTLY. POWER STEERING FAILING AT LOWER SPEEDS. WHEN PURCHASING THE VEHICLE USED WITH ONLY 25,000M+- APPROX. 2 YEARS AGO, I QUESTIONED THE DEALERSHIP ABOUT THE WHINING NOISE COMING FROM THE STEERING COMPONENTS AND WAS TOLD THAT THIS IS NORMAL FOR ALL ACAIDIAS AND NOT A CONCERN. NOW THE STEERING IS FAILING AT LOW SPEED TURNS. GMC SERVICE DEPT RECOMMENDING: STEERING GEAR HOUSING $42.14 - 2 BOLTS $11.00 - 2 - BOLTS $7.59 - 6 - P/S FLUID $23.10 AND FLUSH AND BLEED SYSTEM, LABOR TO REPLACE STEERING GEAR HOUSING $640.50 POWER STEERING PUMP $155.69 REALIGN AFTER STEERING GEAR REPAIR $69.95 LABOR FOR PUMP $315.00 INJECTORS AND COILS FAILING. IN DEC 2011, I HAD TO REPLACE COILS #2 & #3. I JUST REPLACED #6 INJECTOR ON JULY 17, 2013 (= $685) AND ON JULY 24, 2013 (ONE WEEK LATER) CHECK ENGINE LIGHT REAPPEARED. GMC SERVICE DEPT RECOMMENDING: 4 - IGNITION COILS $373.30, 6 - SPARK PLUGS $42.25, LABOR FOR COILS, AND PLUGS $241.50. ........................................................... TOTAL PARTS $655.07 TOTAL LABOR $1197.00 TAX $54.04 ALIGN $69.95 TOTAL: $1976.06 OFFERING 40% CUSTOMER PORTION PAY $790.42 WHY IS THERE NO RECALL ON DEFECTIVE STEERING COMPONENTS & COILS/INJECTORS? IN THE LATER 2012 MODELS GM DID CHANGE THE POWER STEERING & FLUID, SO GM IS AWARE THAT THERE IS A PROBLEM WITH THE DESIGN. THE FUEL DELIVERY SYSTEM IS ALSO DEFECTIVE AND FAULTY COILS/INJECTORS COULD AND HAVE CAUSED FIRES. GMC ACADIA, BUICK ENCLAVE & CHEVROLET TRAVERSE VEHICLES UP TO EARLY 2012 MODELS SHARE THESE ABOVE MENTIONED COMPONENTS ARE PLAGUED BY THESE TWO PROBLEMS ALONG WITH TRANSMISSION (WAVE PLATE) PROBLEMS. GM NEEDS TO TAKE FULL RESPONSIBILITY FOR DEFECTIVE COMPONENTS AND NOT OFFER DISCOUNTED REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - PECKVILLE, PA

    MY 2009 GMC ACADIA STARTED TO LOCK UP WHILE STEERING/TURNING. I TOOK TO DEALERSHIP AND WAS TOLD I NEEDED TO REPLACE MY RACK. THEY QUOTED ME $1500! I COULD NOT AFFORD THIS, SO THEY TOLD ME IT'S DRIVABLE BUT WILL EVENTUALLY GET WORSE. I CANNOT PARK EASY IN PARKING LOTS, I CAN'T MAKE EASY TURNS AND IT'S TERRIFYING WHEN I TAKE MY KIDS IN THE CAR. I TOOK IT OTHER PLACES - SOME SAID IT'S THE RACK AND OTHERS IT'S THE PUMP. SO FAR I HAD TO REPLACE COILS EVERY MONTH, MY ENGINE HAD TO BE REMODELED AFTER A ROD SNAPPED OFF INTO IT AND NOW THIS! PLEASE RECALL THIS!!!!!!!!! IT'S A SAFETY ISSUE AND WAY TOO COSTLY! *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - HENDERSON, WV

    MY ACADIA HAS SOME PROBLEMS WITH THE POWER STEERING BEING "STIFF" - OR HARD TO TURN IN TIGHT SPOTS. (I.E., PARKING OR CLOSE TURNS). I TOOK IT TO MY REPAIRMAN TODAY AND ASKED HIM TO CHECK IT OUT. HE SAYS THAT HE HAS SEEN ISSUES WITH OTHER VEHICLES, INCLUDING THE ACADIA AND THE ENCLAVE - THIS SAME ISSUE. HE STARTED TAKING IT APART AND CALLED ME AND SAID THE ENTIRE POWER STEERING SYSTEM, PUMP, RACK N PINION STEERING, ETC. HAVE TO BE REPLACED. HE SAID HE HAS HAD TO DO THIS IN SEVERAL OTHER VEHICLES LIKE THIS. HE SAID THAT THERE WERE ALREADY METAL SHAVINGS SHOWING UP. HE TOLD ME THAT PARTS AND LABOR WOULD BE AROUND $1,100 TO GET THIS TAKEN CARE OF. HE SAID IT WILL JUST GRADUALLY GET WORSE - IT SHOULDN'T GO OUT ALL TOGETHER ALL AT ONCE, BUT IT WOULD GET WORSE. I HAVE SEEN 25+ OTHER COMPLAINTS ON THIS SAME PROBLEM WITH THE SAME VEHICLES. WHEN IS GM GOING TO DO SOMETHING ABOUT THIS. I HAVE DONE REGULAR MAINTENANCE ON THIS VEHICLE ALL ALONG. IT HAS APPROX. 80,000 MILES ON IT RIGHT NOW. HAS BEEN DOING THIS FOR ABOUT A YEAR - NOT BAD - BUT HE IS RIGHT - GETTING A LITTLE WORSE ALL THE TIME. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - KANSAS CITY, MO

    VEHICLE IS HARD TO TURN AT LOW SPEEDS, PARTICULARLY WHEN PARKING. SEEMS AS THOUGH POWER STEERING IS NOT WORKING. TOOK TO DEALER AND WAS TOLD THAT POWER STEERING PUMP WENT OUT AND THAT STEERING GEAR/RACK SHOULD ALSO BE REPLACED FOR $1800+. THIS IS RIDICULOUS ON A VEHICLE THAT WAS PURCHASED NEW AND SERVICED EVERY 3000, PRIMARILY AT THE DEALERSHIP FROM WHICH IT WAS PURCHASED. GIVEN THE OTHER 23 COMPLAINTS THAT HAVE BEEN FILED FOR THE SAME ISSUE, IT APPEARS TO BE A COMMON DEFECT AND I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF THE VEHICLE THAT MY WIFE DRIVES EVERY DAY WITH OUR 2 YOUNG CHILDREN. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - WANTAGH, NY

    TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE POWER STEERING PUMP ASSEMBLY AND THE WATER PUMP SHAFT SEAL HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 GMC ACADIA
    - MUSTANG, OK

    THE VEHICLE'S STEERING STOPS WORKING AT LOW SPEEDS WHILE TRYING TO PARK OR BACK OUT OF A PARKING PLACE. THE POWER STEERING FAILS AND YOU MUST TURN THE VEHICLE MANUALLY. THE ISSUE CONTINUES TO GET WORSE THE LONGER YOU WAIT TO GET IT FIXED. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - SALEM, NH

    STEERING IS DIFFICULT AT LOW SPEEDS. WHILE DRIVING AT LOW SPEEDS THE STEERING WHEEL SEEMS TO ALMOST LOCK UP AND NEEDS CONSIDERABLE FORCE TO BE TURNED. THE PROBLEM IS CONSISTENTLY HAPPENING EVERY TIME THE ACADIA IS DRIVEN. THIS PROBLEM MAKES IT EXTREMELY DIFFICULT TO MANEUVER IN PARKING LOTS AND AT ANY INTERSECTION. THIS PROBLEM HAS BEEN GOING ON FOR A LITTLE WHILE AND SEEMS ONLY TO BE GETTING WORSE. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - FORT WAYNE, IN

    WAS DRIVING OUR 2009 GMC ACADIA AND AS I WAS SLOWING AND TURNING THE CAR BECAME VERY HARD TO STEER, IF I WAS APPLYING THE BRAKE I COULD BARELY TURN THE STEERING WHEEL. I THEN ASKED MY FATHER TO TEST IT OUT AND EVEN HE COULD BARELY TURN IT WHEN APPLYING THE BRAKES AND WAS TIGHT TO STEER IN GENERAL. I AM 500 MIKES FROM HOME, BUT NOT SURE IT IS SAFE TO DRIVE BACK HOME. WILL CALL DEALER BUT FROM ALL THE OTHER COMPLAINTS IT SOUNDS LIKE THE POWER STEERING PUMP IS OR HAS GONE OUT. THIS IS VERY UNSAFE AND ALTHOUGH I WAS CAUTIOUS WHILE DRIVING, IT IS DEFINITELY A SAFETY HAZARD!!!! *TR

    Source: NHTSA WEB SITE