2010 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THERE WAS A CLUNKING SOUND COMING FROM THE STEERING WHEEL WHENEVER THE CONTACT WAS MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO LOW POWER STEERING FLUID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,834.

THE STEERING WILL QUIT WORKING RANDOMLY WHEN MAKING TURNS ALMOST CAUSING ACCIDENTS, GM DOES NOT FEEL THIS IS A SAFETY ISSUE SO THEY WONT PAY TO HAVE IT FIXED BUT YET THEY RECALLED IT TO FIX A LITTLE PLASTIC PIECE ON A REAR SEAT BELT. AT THIS POINT WE CAN NOT AFFORD TO HAVE IT FIXED SO WE MUST DRIVE AROUND IN FEAR OF LOSING STEERING CONTROL.SOMEONE SHOULD BE HELD RESPONSIBLE SINCE RESEARCHING THE PROBLEM THERE ARE ALOT OF OTHER PEOPLE WITH THE SAME PROBLEM. *TR

POWER STEERING FAILS AT LOW SPEEDS AND TIGHT TURNS. VEHICLE SAFETY IS VERY QUESTIONABLE. THE DEALER SAYS THAT IT IS THE PUMP OR RACK. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE STEERING ISSUES WITH THE ACADIA.

AS EVERYONE ELSE IS COMPLAINING, POWER STEERING FEELS LIKE IT'S OUT. ESPECIALLY NOTICED IN PARKING LOTS WHEN TURNING INTO A SPOT AT A LOW SPEED AND PULLING OUT INTO TRAFFIC AT INTERSECTIONS. I BOUGHT THIS $40K+ VEHICLE TO HAUL MY WIFE AND 4 KIDS AROUND AND IT'S LITERALLY FALLING APART. SERIOUS ISSUES WITH THE STEERING, THE GAS GAUGE ONLY WORKS HALF OF THE TIME, THE HOT/COLD BUTTONS ARE WORE DOWN AS YOU CAN'T EVEN TELL WHAT THE '+' & '-' ARE ANYMORE (AND WE HAD THESE REPLACE ONCE ALREADY UNDER WARRANTY) AND THE WINDSHIELD FLUID WASHER PUMP IS OUT (AND NO, IT'S NOT JUST A FUSE-ALREADY CHECKED). ALL MY KIDS ARE INVOLVED IN SPORTS AND WE PUT A LOT OF MILES ON PER YEAR. VERY WORRIED ABOUT THE STEERING WITH MY FAMILY, TRYING NOT TO DRIVE IT MUCH AS WE'RE TRYING TO GET RID OF IT ASAP BEFORE THE ENTIRE COUNTRY KNOWS THAT THEY'RE JUNK! IT'S OUT OF WARRANTY, AND I CAN'T EVEN IMAGINE HOW MUCH IT COSTS TO REPAIR IT, SO JUST TRYING TO GET RID OF THIS HEADACHE OF A VEHICLE! WE ARE ACTUALLY DRIVING AROUND AN OLD 1999 SUBARU OUTBACK WITH ALMOST 200K MILES, AND IT'S MUCH MORE DEPENDABLE THAN OUR $40K+ ACADIA. VERY DISAPPOINTED! FIRST QUESTION IS, WITH ALL THE COMPLAINTS, WHY HASN'T IT BEEN RECALLED YET? I'M GUESSING THERE HAS TO BE SO MANY FATALITIES BEFORE A RECALL IS APPOINTED?? SECOND QUESTION, DO THE MAKERS OF THE GMC ACADIA SLEEP WELL AT NIGHT KNOWING THEIR PRODUCT IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE PEOPLE START GETTING KILLED? *TR

WHEN ATTEMPTING TO MAKE A LEFT TURN AT AN INTERSECTION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND I HAD TO USE BOTH HANDS TO TURN THE WHEEL. DURING THE MONTH, THERE WERE SEVERAL MORE INSTANCES WITH SLOW TURNS TO THE RIGHT AND LEFT. THERE IS ALSO A BUMPING NOISE (THUMP, THUMP) COMING FROM SOMEWHERE UNDERNEATH THE STEERING WHEEL. IT IS NOT ALL THE TIME BUT INCREASING AS TIME GOES ON. THE STEERING WHEEL IS MORE BECOMING MORE DIFFICULT TO TURN AND THE INCIDENTS ARE INCREASING. I WENT TO A CHEVORLET/GMC DEALERSHIP THIS MORNING AND WAS TOLD IT WAS EITHER MY POWER STEERING PUMP OR THE RACK AND PINION THAT WOULD NEED TO BE REPLACED. THEY WOULD HAVE TO HAVE MY VEHICLE FOR 2 DAYS, ONE TO TEST IT TO DETERMINE THE EXACT NATURE OF THE PROBLEM AND ONE DAY TO FIX IT. THE COST WOULD BE ANYWHERE FROM $300-$600, DEPENDING ON THE CAUSE. I HAVE READ SEVERAL FORUMS ON THE INTERNET OF ACADIA OWNERS WITH THE SAME ISSUE BUT POWER STEERING PROBLEMS GOING DOWN INTERSTATES WHEN ATTEMPTING TO EXIT ONTO AN OFF RAMP AT A HIGH RATE OF SPEED. *TR

WHEN TRYING TO TURN CORNERS IT'S ALMOST AS IF THE POWER STEERING HAS GONE OUT. PULLING INTO A CROWDED PARKING LOT IS SCARY BECAUSE I NEVER KNOW IF MY CAR IS GOING TO TURN ENOUGH TO FIT INTO THE PARKING PLACE. I HAVE COME CLOSE TO HITTING OTHER CARS WHEN MAKING TURNS ONTO SMALLER STREETS. THIS STARTED IN 2012 AND I TOOK MY CAR TO CLASSIC BUICK GMC, IN ARLINGTON TEXAS THEY STATED THEY COULD NOT RECREATE THE PROBLEM SO NOTHING WAS DONE. NOW A YEAR LATER IT IS BAD ENOUGH THAT THEY HAVE BEEN ABLE TO RECREATE THE PROBLEM AND WANTED TO CHARGE ME 1714.13 TO FIX IT. I CALLED GMC CUSTOMER SERVICE AND THEY WERE ABLE TO GET THE DEALER DOWN TO 850.00 TO FIX IT. AFTER READING ALL OF THESE COMPLAINTS ABOUT THE SAME ISSUE I AM VERY CURIOUS AS TO WHY NO RECALL HAS BEEN ISSUED. I HAVE ANOTHER CALL INTO GMC. *TR

I PURCHASED VEHICLE USED ON JUNE 1 2013 AROUND 3 WEEKS LATER THE VEHICLE STARTED BEING HARD TO TURN AT TURNS AND SLOW SPEEDS THE STEERING LOCKS UP.I TOOK IT BACK TO DEALERSHIP THEY ENDED UP CHARGING ME 75.00 FOR POWER STEERING FLUID NOW ITS GETTING A LITTLE OUT OF CONTROL AT FIRST IT WAS EVERYNOW N THEN NOW ITS ABOUT 5-7 TIMES A DAY. I CALLED GM TAKING IT IN ON SERVICE ON THIS MATTER AND WAITING TO SEE WHAT HAPPENS I BARELY DRIVE THE VEHICLE NOW CAUSE OF THE PROBLEM TO ME ITS A SAFETY ISSUE AND I FOUND OUT IM NOT THE ONLY ONE WITH THIS ISSUE WHEN WILL GMC REALIZE THIS NEEDS TO BE RECALLED I DONT FIND IT FAIR TO HAVE TO PAY OUT OF POCKET WITH SUCH A KNOWN ISSUE GOD FORBID IF ME OR MY GRANDKIDS GET HURT ITS SCARY TO DRIVE MY TRUCK NOW. *TT

WHILE LEAVING A PARKING LOT - TRIED TO AVOID A POLE - WAS NOT ABLE TO TURN STEERING WHEEL - IT WAS AS THOUGH I HAD NO POWER STEERING - *TR

VEHICLE HAS BEEN EXPERIENCING INTERMITTENT ISSUES WITH STEERING AT LOW SPEEDS. WHILE TRYING TO PARK, PULL INTO TRAFFIC OR MAKE LOW SPEED TURNS, THE STEERING WILL SEIZE. NO CURRENT RECALLS SO ISSUE REPORTED TO GMC ON 8/13/13 FOR CONSIDERATION. *TR

AFTER STARTING THE CAR, SHIFTING TO DRIVE WITH BRAKES APPLIED AND SLOW ACCELERATION WHILE TAKING A RIGHT TURN OUT OF MY PARKING SPACE I LOST ALL STEERING CONTROL AND BRAKES BECAME VERY HARD TO PRESS AS WELL. I MANAGED TO STOP THE CAR AND PUT IT BACK TO PARK AND TURNED OFF THE IGNITION, THEN BACK ON AGAIN. I DIDN'T HAVE THE ISSUE AGAIN. LUCKILY I DIDN'T HIT ANOTHER CAR IN THE PARKING LOT. *TR