2012 GMC ACADIA Complaints

AXLE ROD PULLED OUT OF GEAR BOX CAUSING THE ENTIRE WHEEL/TIRE ASSEMBLY TO FALL DOWN. ACCORDING TO DEALER THE ASSEMBLY HAD NOT BEEN "MACHINED" AT ALL AT THE FACTORY AND COULD HAVE FAILED AT ANY TIME. THE RIVETS WERE NOT PULLED OUT IS HOW THIS DETERMINATION WAS MADE. IT HAPPENED WITH NO WARNING AFTER TURNING LEFT ONTO THE HIGHWAY FROM MY DRIVEWAY AT A LOW SPEED. CAR WAS UNABLE TO BE STEERED OR STOPPED COMING TO REST ABOUT 30 YARDS AFTER FAILURE. DEALER HAS INFORMED US THAT GMC MANUFACTURE REQUESTED THE PARTS BE RETURNED TO THEM AND THIS MAY BECOME A RECALL ISSUE DUE TO THE FACT THAT THE RIVETS SHOULD HAVE BEEN FLATTENED ON THE ASSEMBLY LINE WHEN HIT BY THE MACHINE, THEY OBVIOUSLY WERE NOT AND THEY NEED TO DETERMINE HOW MANY VEHICLES MAY BE INVOLVED. THIS IS A BIG, BAD DEAL AND COULD HAVE KILLED US IF WE WERE TRAVELING AT ANY HIGHER RATE OF SPEED. OTHER LIVES ARE MOST LIKELY IN DANGER. THE CONSUMER STATED THE LEFT FRONT LOWER BALL JOINT SEPARATED FROM THE CONTROL ARM. THE RIVETS HOLDING THE LOWER BALL JOINT WERE NEVER INSTALLED CORRECTLY. *TR

THE CONTACT OWNS A 2012 GMC ACADIA SLE (LAMBDA PLATFORM SUV). THE STEERING SYSTEM IS HAZARDOUS. IT DEFAULTS INTO STEERING/PULLING THE VEHICLE TO THE LEFT, STEERING THE VEHICLE INTO ONCOMING TRAFFIC. THE DEALER HAS ATTEMPTED TO REPAIR THE UNSAFE STEERING MULTIPLE (4) TIMES (ONCE KEEPING THE VEHICLE FOR A WEEK), NONE OF WHICH HAS BEEN SUCCESSFUL. THE ATTEMPTED REPAIR HAS INCLUDED ALIGNMENTS, TIRE ROTATIONS, TIRE REPLACEMENT, STEERING GEAR ASSEMBLY REPLACEMENT AND FRONT STRUT MODIFICATION. ALL UNSUCCESSFUL. UNABLE TO REPAIR THE STEERING, GM HAS OFFERED TO REPLACE THE VEHICLE WITH A 2013 VEHICLE (WITH A CHARGE: THE PRICE DIFFERENCE BETWEEN A 2012 AND A 2013 VEHICLE). THE OFFER HAS BEEN DECLINED, THE STATE LEMON LAW BEING UTILIZED TO EFFECT A BUY-BACK/REFUND. *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS INFORMED BY ONSTAR THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD NOT DEPLOY OR MAY DEPLOY ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG CABLES WERE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,519. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA DENALI. THE CONTACT STATED THAT WHEN THE SUN WOULD BEAM ON THE CHROME DASHBOARD, THE REFLECTION FROM THE CHROME WOULD CAUSE A BLUR IN THE CONTACT'S VISION FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THERE WAS NOT A REPAIR AVAILABLE FOR THE ISSUE. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 19,000... UPDATED 12/26/12 *BF

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR MIRROR DID NOT ALLOW HIM TO SEE ANYTHING IN THE BLIND SPOTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO IN REGARD TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE UNABLE TO CHANGE THE DESIGN OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,100. UPDATED 11/13/12 *CN UPDATED 11/27/2012 *JS

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 300. UPDATED 6/13/13 *CN UPDATED 06/17/2013 *JS

AIR CONDITIONER BLOWER SPEED DECREASES WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES. AIR CONDITIONER RECIRCULATE BUTTON SPONTANEOUSLY CUTS OFF. REAR AIR CONDITIONER BLOWER SPEED DROPS WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES AND THEN COMPLETELY STOPS BLOWING DESPITE REAR A/C CONTROL REMAINING IN THE ON POSITION. REAR A/C BUTTON MUST BE TURNED OFF, THEN TURNED BACK ON TO RESTART BLOWER. VOLTAGE METER SHOWS A DROP IN VOLTAGE WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES. *TR

I WOULD LIKE TO FILE A COMPLAINT ABOUT THE SEAT BELT "LOCKING" MECHANISM IN CARS. WHILE I UNDERSTAND IT WAS MADE FOR LOCKING CARSEATS TIGHTLY INTO PLACE, I HAVE A BIG PROBLEM WITH THERE NOT BEING A "RELEASE" OR "DISENGAGE" SYSTEM IN PLACE. YESTERDAY, MY SON WAS ALMOST STRANGLED TO DEATH BECAUSE OF THIS LOCKING MECHANISM. HE PULLED THE SEATBELT OUT FAR ENOUGH SO THAT WHEN HE RELEASED IT, IT STARTED CLICKING (LOCKING) AND THE BELT GOT WRAPPED AROUND HIS NECK IN THE PROCESS. WHEN MY HUSBAND AND I TRIED TO GET THE SEATBELT OFF OF HIS NECK, IT WAS SO TIGHT THAT WE ALMOST HAD TO CUT THE BELT TO RELEASE IT. INSTEAD, MY HUSBAND WAS ABLE TO FLIP MY SON UPSIDE DOWN AND TWIST HIM OUT OF THE NOOSE. IF MY HUSBAND HADN'T BEEN WITH ME, I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED. ESPECIALLY SINCE ONE OF US HAD TO HOLD ONTO THE SEATBELT ENTIRE TIME SO THAT IT DIDN'T TIGHTEN ANY FURTHER (WITHOUT TWO OF US THERE, IT WOULDN'T HAVE BEEN POSSIBLE TO GET MY SON OUT OF THERE). IF THERE WOULD HAVE BEEN A "RELEASE" BUTTON TO DISENGAGE THE LOCK POSITION OF THE SEATBELT, THEN WE COULD HAVE EASILY RELEASED THE BELT FROM MY SON'S NECK. THERE IS ABSOLUTELY NO REASON WHY THERE SHOULDN'T BE SOME SORT OF RELEASE MECHANISM FOR TIMES LIKE THIS. *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STABILITY CONTROL WARNING LIGHT AND THE IDLE MODE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED REDUCED RAPIDLY TO 15 MPH. THE CONTACT PULLED OVER TO SHUT OFF AND RESTART THE VEHICLE AND THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THROTTLE BODY NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DISENGAGED THE ACCELERATOR PEDAL BRIEFLY WHILE SWITCHING LANES. UPON ENGAGING THE ACCELERATOR PEDAL AGAIN THERE WAS AN INCREASE IN THE RPM READING BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE VEHICLES COMPUTER NEEDS TO RECOGNIZE THE THROTTLE GEAR WHICH CAUSED THE HESITATION. THE TECHNICIAN STATED THERE WAS NO REPAIR NECESSARY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE CONSUMER ALSO STATED THE SAME ISSUE OCCURRED WHEN SLOWLY APPROACHING A LIGHT, THAT THEN TURNED TO GREEN BEFORE COMING TO A FULL STOP. WHEN HE APPLIED THE GAS, THE ENGINE RPM'S WOULD RISE, BUT THE TRANSMISSION DID NOT ENGAGE FOR A PERIOD OF 3-5 SECONDS. UPDATED 04/25/12