2009 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 MPH AND UNDER WHILE COMING TO A STOP, SHE RECIEVED A WARNING FROM HER ONSTAR SYSTEM ADVISING HER THAT THE ABS SYSTEM FAILED AND TO SERVICE THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT FRONT BRAKE PEDALS AND BRAKE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER HAVING THE REPAIRS DONE THE CONTACT STATED THAT THE ON STAR SYSTEM IN HER VEHICLE ADVISED HER THAT SHE NEEDED TO HAVE THE VEHICLE SERVICED IMMEDIATELY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,830 AND THE CURRENT MILEAGE WAS APPROXIMATELY 58,000.

THE VEHICLE IS EQUIPPED WITH A GEAR DRIVEN POWER LIFTGATE THAT OPENS AND CLOSES THE REAR HATCH AT THE TOUCH OF A BUTTON. I APPROACHED THE REAR HATCH OF THE ACADIA TO LOAD GROCERIES, AND SIGNALED IT TO OPEN. THE HATCH POWERED OPEN NORMALLY TO ITS FULL HEIGHT. I WALKED UNDERNEATH IT. WITH NO WARNING, THE HATCH SUDDENLY FELL AND STRUCK ME IN THE HEAD / BACK OF NECK / SHOULDER AREA. IT HIT HARD ENOUGH TO CAUSE SERIOUS INJURY. *TR

I WAS DRIVING SLOW AND WHEN I WENT TO TURN THE STEERING WAS EXTREMELY TIGHT. I HAD TOLD THE DEALERSHIP WHERE I BOUGHT IT FROM, FROM THE DATE OF PURCHASE THAT SOMETHING WAS WRONG. FINALLY TOOK IT IN ON 10/19/2012 AND WAS TOLD IT WAS THE POWERSTEERING PUMP. IT'S OVER $400 TO GET FIXED AND I DON'T HAVE IT RIGHT NOW. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED AND CAUSED THE TRACTION CONTROL SYSTEM TO BECOME DISABLED. IN ADDITION, THE INSTRUMENT PANEL INFORMATION CENTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE INSTRUMENT PANEL CONTROL MODULE HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.

I ENTERED APPROXIMATE DATE THAT I FIRST REPORTED TO THE DEALERSHIP THE CONDITION OF THE LEATHER SEATS. THE LEATHER SEATS ARE PEALING. THE SUN VISOR BROKE OFF FROM THE MIRROR. THE CONSOLE WAS PEALING. I REPORTED THESE BEFORE THAT TIME, BUT HAD TO WAIT UNTIL THE GENTLEMAN AT THE DEALERSHIP WAS AVAILABLE. I WAS NOT PLEASED WITH THE WAY HE TREATED ME. HE ACTED AS IF I WAS NOT SMART IN REFERENCE TO MY PROBLEMS AND WAS BLAMING IT ON WEAR AND TEAR. ALSO I NOW HAVE A HEADLIGHT THAT HAS MOISTURE IN IT. THE DEALERSHIP CHECKED IT FOR LEAKS AND NONE WERE FOUND, SO HOW DOES THAT HAPPEN. I JUST HAD RECALL ON LIGHT, BUT WAS INSIDE THE LIGHT. NOW THIS IS HOW I FEEL ABOUT THAT. IT IS ME AND MY GRANDDAUGHTER AND SHE WAS 12 WHEN I PURCHASED THE VEHICLE. WE USED IT FOR DAY TO DAY TRAVELS AND TRAVELING. I HAVE BEEN AND CONTINUE TO BE VERY CAREFUL AND SO DOES MY GRANDDAUGHTER, WITH THE WAY WE TAKE CARE OF THIS VEHICLE. I AM SO DISAPPOINTED IN THE FACT THAT IT WAS NOT TAKEN CARE OF PROPERLY. I NEVER HEARD FROM THE DISTRICT REPRESENTATIVE REGARDING THESE PROBLEMS AND HE TOLD ME SHE/HE WOULD GET WITH ME. GMC CONTACTED ME AND THE DEALER SEVERAL TIMES AND NOW IT IS STILL THE SAME. GMC HAS REALLY FAILED IN THEIR JOB IN WORKING WITH CUSTOMERS WITH PROBLEMS. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS INFORMED THAT THE CV JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER AND THEY STATED THAT THE AXLE WAS DAMAGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

MY AIR CONDITIONING HAS NEVER BEEN COOL ON MY VEHICLE, ESPECIALLY IN EXTREMELY HOT WEATHER. I TOOK IT IN TO THE DEALERSHIP SEVERAL TIMES WITH THE RESULT BEING THERE IS NOTHING WRONG WITH IT. FINALLY ON THE 4TH OF JULY IT STOPPED WORKING COMPLETELY. IT WAS BLOWING HOT AIR. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY SAID THAT THE COMPRESSOR HAD BEEN FAILING FOR SOME TIME. METAL SHAVINGS HAD COME OFF AND CLOGGED THE CONDENSER AND FILTER. THE DEALERSHIP REPLACED THE COMPRESSOR AND THE CONDENSER. THE AIR CONDITIONING STILL IS NOT REALLY COLD, BUT AT LEAST IT ISN'T HOT. *TR

I HAD JUST PICKED UP MY CAR FROM HAVING THE A/C COMPRESSOR AND CONDENSOR REPLACED AND I WAS DOING A U TURN INTO A GAS STATION WHEN THE POWER STEERING WENT OUT. I HAD TO MANUALLY TURN THE WHEEL. WITH MY TWO CHILDREN IN THE BACK I ALMOST WENT INTO A DITCH. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN FOR THEM TO LOOK AT. THEY TOLD ME THAT THE POWER STEERING GEAR ASSEMBLY WAS LEAKING AND NEEDED TO BE REPLACED. THEY FOUND THAT WHEN THE VES VALVE WAS COMMANDED SHUT, THE VALVE WOULD NOT RE-OPEN. THE RACK WAS ALSO LEAKING ON THE LEFT SIDE. THEY REPLACED THE GEAR ASSEMBLY, SET TOE AND FLUSHED THE SYSTEM. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE LOOKED INTO FOR A RECALL. *TR

POWER LIFTGATE STRUT BROKE OR MALFUNCTIONED WHILE I WAS REMOVING ITEMS FROM THE TRUNK. THE HEAVY TRUNK LID DROPPED ABOUT 18 INCHES, HIT MY BACK AND THEN STARTED TO AUTOMATICALLY CLOSE ON MY BACK AND HEAD. WHEN THE TRUNK LID HIT MY BODY, IT STILL TRIED CLOSE WITH THE POWER FUNCTION EVEN THOUGH THERE AS AN OBSTRUCTION. I WAS ABLE TO SQUEEZE UNDER THE CLOSING LID AND ESCAPED INJURY. I AM VERY CONCERNED THAT IF A CHILD OR ELDERLY PERSON WERE REMOVING ITEMS FROM THE TRUNK THAT THEY WOULD HAVE BEEN INJURED. THERE ARE NUMEROUS POSTS ON THE INTERNET ABOUT ACADIA LIFTGATE PROBLEMS. *JS

I WAS IN THE MIDDLE OF A TURN WHEN VEHICLE GOT VERY HARD TO CONTROL AS I WAS FINISHING MY TURN POWER STEERING PUMP STARTED WORKING AGAIN AND I ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE FORCE I HAD TO APPLY TO THE STEERING WHEEL WHEN PUMP QUIT WORKING. TOOK VEHICLE TO DEALER AND THEY SAID POWER STEERING PUMP WAS LEAKING AND THAT THERE HAS BEEN MULTIPLE ACCOUNTS OF THIS HAPPENING IN GMC. THEY DID STATE IT WAS A MECHANICAL FAILURE IN THE POWER STEERING ISSUE OF THE VEHICLE BUT NO RECALL HAS BEEN ISSUED AS IF YET. ANY HELP WITH THIS PROBLEM WOULD BE GREATLY APPRECIATED. I SEE THIS AS A VERY UNSAFE CONDITION OF THE VEHICLE THAT SHOULD BE LOOKED AT CLOSELY UPON GMC'S BEHALF. *TR