2009 GMC ACADIA Complaints

View complaints related to 2009 GMC ACADIA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2009 GMC ACADIA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 GMC ACADIA
    - LAKEVILLE, MN

    AT APPROXIMATELY 38,000 MILES ON OUR ACADIA, THE PASSENGER HEADLIGHT APPEARED TO FAIL. UPON RECONNECTING THE HEADLIGHT, I FOUND IT WOULD WORK INTERMITTENTLY. UPON FURTHER INSPECTION, I FOUND THE WIRING CONNECTOR TO THE LOW BEAM BULB TO BE MELTED AND CRACKED. THIS APPEARS TO BE A VERY COMMON PROBLEM AS I AM A MEMBER OF AN ONLINE COMMUNITY AT WWW.ACADIAFORUM.NET. MANY OWNERS HAVE REPORTED THIS SAME ISSUE AND IT IS ALSO A COMMON ISSUE WITH SISTER VEHICLE SATURN OUTLOOK. AS THESE BULBS CAN FAIL AT ANY TIME I THINK IT WOULD BE IN THE BEST INTERESTS OF THE CONSUMER TO HAVE THESE WIRING HARNESSES REPLACED EITHER IN A RECALL, OR A TSB. WHAT WOULD HAPPEN IF THE BULBS FAILED AT NIGHT WHILE NEGOTIATING A CURVE? REPLACING THE HARNESS IS A HUGE EXPENSE TO THE OWNER IF THEIR VEHICLE IS NO LONGER COVERED UNDER WARRANTY. THIS IS A SUBSTANDARD PART AND A HUGE SAFETY HAZARD. PLEASE HELP. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - WHITE HOUSE , OH

    TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE POWER REDUCED MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AS SMOKE AND FIRE EMITTED FROM THE EXHAUST PIPE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK, WHICH RESULTED IN THE FUEL LINES AND ENGINE TO BECOME FLOODED. THE DEALER STATED THAT IN ORDER TO REPAIR THE PROBLEM THE FUEL LINES, CATALYTIC CONVERTER, OIL AND OIL FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO COVERED ALL COSTS OF REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,500 AND THE CURRENT MILEAGE WAS 24,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 GMC ACADIA
    - MANORVILLE , NY

    AS PER DEALER SUV NEEDS A NEW STEERING RACK AND A NEW STEERING PUMP, SEATBELT RETRACTOR NOT FUNCTIONING SO AIRBAG NOT WORKING-TO FIX ITEMS APPROX $2000 THIS IS A 2009 WITH 75000 MILES AND SHOULD NOT NEED THIS TYPE OF REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - BRIGHTWATERS, NY

    FIRST PROBLEM WAS THE TIMING CHAINS NEEDING TO BE REPLACED AT 18000 MILES. AFTER THAT REPAIR WAS MADE THE GAS MILEAGE WAS AVERAGING 11 MPG. IT WAS A ONE YEAR OLD CAR! AFTER THAT, IT WAS A MULTITUDE OF PROBLEMS. STEERING RACK/POWER STEERING REPLACED AND 'FIXED', ELECTRIC STABILITRAK LIGHTS GOING ON AND OFF, DVD PLAYER NOT PLAYING PROPERLY. ALL THINGS THE DEALER HAD SAID THEY FIXED (AFTER THEY WHISPERED THAT I SHOULD NOT HAVE BOUGHT AN AMERICAN CAR.) NOW THE TRANSMISSION IS ACTING UP. ROLLING DOWN AN INCLINE WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. THE DEALER TOLD ME IT WAS FINE AND THEY COULD NOT DUPLICATE THE ISSUES I WAS HAVING. I'VE WRITTEN TWO LETTERS TO GM CORPORATE TO COMPLAIN ABOUT THE SUB-STANDARD VEHICLE. THEY WERE HELPLESS AND WILL NOT ASSIST IN ANY REPLACEMENT OF THE CAR. THEY EVEN TOLD ME THAT THIS WOULD BE A DIFFICULT CAR TO TRADE IN CONSIDERING THE PROBLEMS I HAVE HAD WITH IT. WHO IS KIDDING WHO? I WOULD NEVER RECOMMEND THIS CAR AND HATE TO CONTINUALLY PUT MY FAMILY IN IT .IT IS UNSAFE. PERIOD. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2009 GMC ARCADIA. THE CONTACT STATED THAT THE WIRING FOR THE EXTERIOR LIGHT MELTED AND WOULD NO LONGER ACTIVATE, MAKING IT DIFFICULT TO SEE AT NIGHT. THE DEALER WAS IN THE PROCESS OF REPAIRING THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 GMC ACADIA
    - SPRING GROVE, IL

    EXTERIOR LIGHTING- DRIVERS SIDE HEADLIGHT NOT FUNCTIONING. FOUND BURNT WIRING HARNESS AND CONNECTOR. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - LOS LUNAS, NM

    I BOUGHT THE ACADIA NEW IN 2009 . AT 15K MILES CD PLAYER TURNS ON AT NIGHT BY ITSELF AND RUNS BATTERY COMPLETELY DOWN HAD TO GO BUY A BATTERY CHARGER TO GET THE CAR STARTED YOU CAN'T MOVE THE CAR WHEN THE BATTERY IS DEAD, A RE PROGRAM FIXED THE CD PLAYER. 35-40K MILES DVD PLAYER WILL NOT WORK, RE PROGRAM DID NOT WORK, DEALER REPLACED DVD PLAYER. 40K MILES WATER PUMP WENT OUT, 40 K MILES WHEEL ALIGNMENT WENT OUT AND WORE THE FRONT TIRES TO THE CORD, NO MENTION OF COMPENSATION FOR TWO NEW TIRES AT A COST OF $500.00. 10K MILES FURTHER ANOTHER SET OF TIRES HAD TO BE REPLACED AT THE SAME COST, THIS IS AFTER DEALER WHEEL ALIGNMENT,5 K MILES MORE AND THE ALIGNMENT HAD TO PERFORMED AGAIN. JUST CHECKED AGAIN AT 5 K MILES MORE AND TIRES ARE STARTING TO FEATHER AGAIN. AT 60K MILES ONE OF THE DRIVING LIGHTS WENT OUT. THE DEALER WANTS OVER $100.00 TO REPLACE THE BULB, SEEMS AS THOUGH THE FRONT END NEEDS TO COME OFF TO REPLACE A LIGHTBULB THAT USED TO COST A FEW DOLLARS. THE PAINT HAS STARTED TO PEEL OFF THE BUTTONS THAT CONTROL THE AIR CONDITIONER FAN. THE GAS MILEAGE IS NOT AS ADVERTISED. I WAS TOLD THAT AFTER 10K MILES IT WOULD GET BETTER, THAT WAS 50 K MILES A GO. OVER ALL THIS CAR IS A REAL EXPENSIVE PILE OF CRAP. I WOULD NOT RECOMMEND THE ACADIA TO ANY ONE. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - BLOOMINGBURG, NY

    POWER STEERING WENT IN VEHICLE GOING AROUND A TURN. ALMOST HIT A TREE. COMPLAINED TO GMC ABOUT THE DANGER AND THEY DID NOTHING. I HAVE TWO SMALL CHILDREN AND BOUGHT THIS FOR SAFETY. I DO NOT FEEL SAFE IN THIS VEHICLE ANYMORE! THIS HAS HAPPENED TO SEVERAL OTHER 2009 ACADIA OWNERS AS WELL. GMC KNOWS ABOUT IT, BUT HAS NOT RECALLED THE VEHICLE OR LET PEOPLE KNOW THE DANGERS OF THIS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 GMC ACADIA
    - OLD BETHPAGE, NY

    2009 GMC ACADIA; STEERING RACK FAILURE. THIS IS THE THIRD FAILURE SINCE TAKING DELIVERY OF THE VEHICLE IN JANUARY 2009. DEALER WILL REPAIR UNDER WARRANTY HOWEVER, THE REPLACEMENT PARTS ARE CLEARLY NOT FIXING THE PROBLEM. POSSIBLE LOSS OF VEHICLE CONTROL WHEN THE RACK FAILS COMPLETELY AND SUDDENLY. MORE OFTEN, THE RACK WILL LEAK INTERNALLY GIVING OWNER "TIME" TO REPAIR. NHTSA NEEDS TO INVESTIGATE AS THE CARS AFFECTED ARE NUMEROUS. THEY INCLUDE THE ACADIA, THE SATURN OUTLOOK, BUICK ENCLAVE AND A SIMILAR CHEVROLET MODEL (LAMBDA CHASSIS) THAT UTILIZES THE SAME COMPONENT. ADDITIONALLY, WHAT HAPPENS TO CONSUMERS ONCE THE WARRANTY EXPIRES AND THE REPEATED FAILURE OCCURS ONCE AGAIN? THIS IS MY THIRD FAILURE IN ONLY 32,500 MILES. *TR

    Source: NHTSA WEB SITE
  • 2009 GMC ACADIA
    - CYPRESS, TX

    TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS OPERATING THE AUTOMATIC LIFTGATE WHEN IT SUDDENLY SLAMMED DOWN ONTO THE CONTACT AND WOULD NOT LIFT BACK UP. SHE RECEIVED MINOR INJURIES TO HER ARM. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR INSPECTION AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 28,500. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE