2009 GMC ACADIA Complaints

DRIVERS SIDE HEADLIGHT NOT FUNCTIONING. FOUND BURNT WIRING HARNESS AND CONNECTOR. *TR

TL*THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED AN OCCUPANT WAS STANDING UNDERNEATH THE LIFT GATE AND THE DOOR SUDDENLY BEGAN TO CLOSE ON ITS OWN. THE OCCUPANT SUSTAINED SCRATCHES TO HER HAND AND WAS ABLE TO AVOID BEING STRUCK. THE CONTACT STATED THERE WAS A SAFETY FEATURE FOR THE LIFT GATE TO OPEN AUTOMATICALLY IF SOMETHING WAS UNDERNEATH IT WHILE IT WAS CLOSING BUT IT DID NOT FUNCTION. THE CONTACT ALSO STATED WHEN THE LIFT GATE OPENED HALFWAY IT AUTOMATICALLY BEGAN TO CLOSE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 30,894.

POWER STEERING STOPPED WORKING WHILE TURNING AT RED LIGHT IF YOU REV UP ENGINE YOU CAN TURN AT IDLE NO POWER STEERING PUMP JERKS AND SPITS FLUID OUT ORDERED NEW PUMP CALL GM THEY SAY THEY KNOW BUT ITS NOT THERE PROBLEM WHEN ARE GOING TO FIX THERE PROBLEM WHEN SOME ONE GETS KILLED THIS VEHICLE ONLY HAS 43,000 ON IT. *TR

I OWN A 2009 GMC ACADIA FWD SLT-1, THE VEHICLE WAS PURCHASED NEW. WE HAD MINOR ISSUES WITH THE VEHICLE AND UNTIL RECENTLY, WERE VERY SATISFIED WITH THE BUILD QUALITY, PERFORMANCE, AND THE VEHICLE OVERALL. WHILE EN-ROUTE TO PICK UP OUR KIDS, THE POWER STEERING APPEARED STIFF. THERE WAS NO POWER ASSIST OF THE STEERING AT LOW / IDLE ENGINE SPEEDS, WHICH MADE SLOW MANEUVERING EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. THE PERFORMANCE OF THE POWER STEERING BECAME WORSE AND WORSE, TO THE POINT WHERE MY WIFE FELT UNSAFE DRIVING THE VEHICLE. SHE WAS UNCOMFORTABLE TURNING AT INTERSECTIONS, AND MANEUVERING IN SLOW-SPEED CONDITIONS SUCH AS PARKING LOTS. WE IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT WITH OUR LOCAL DEALERSHIP. THE SERVICE TEAM ADVISED US THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE DEALERSHIP DECLINED TO REPAIR THE VEHICLE AT THEIR COST BECAUSE IT WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS PURCHASED ON 9/30/2008; IT IS ONLY TWO AND HALF YEARS NEW WITH 46,491 MILES. IT IS DISAPPOINTING THAT THE VEHICLE WOULD REQUIRE SUCH A REPAIR. YOU MAY OR MAY NOT BE AWARE THAT THIS DEFECT WITH THE POWER STEERING PUMP IS BEING REPORTED BY MANY ACADIA OWNERS. IN ADDITION, THERE IS AN ISSUE WITH THE STEERING RACK THAT WAS DOCUMENTED IN A SERVICE BULLETIN. WE INFORMED THE SERVICE AREA OF THE UNUSUAL NOISES BUT THEY STATED THAT THERE IS NO CLEAR CONNECTION WITH THIS REPAIR. AT THIS TIME, THEY RECOMMENDED REPLACING THE STEERING PUMP AT A COST OF $522.16. THIS IS CLEARLY A DESIGN/MANUFACTURING PART ISSUE; GM SHOULD PUBLISH A SERVICE ALERT TO WARN OWNERS OF THIS KNOWN ISSUE THAT CAN LEAD TO SERIOUS INJURY IF FAILURE OCCURS. *TR

I BELIEVE I HAVE SOME TYPE OF ELECTRICAL ISSUE. I STARTED TESTING DIFFERENT PARTS OF THE DASHBOARD LIGHTS SUCH AS THE DRIVER SEATBELT. I PURPOSELY DROVE SEVERAL MILES IN MY NEIGHBORHOOD WITH THE SEATBELT OVER ME, BUT NOT ENGAGED AND THE LIGHT DID NOT COME ON. MY AIRBAG SERVICE LIGHT CAME ONE FOR SERVICE, THEY SERVICED IT, IT CAME BACK ON, THEY REPLACED A SEATBELT COMPONENT, THE LIGHT WAS OFF, BUT CAME BACK ON, THEY DID ANOTHER REPLACEMENT AND THE LIGHT IS NOW OFF. MY FRONTEND WAS MAKING FUNNY NOISE WHEN MAKING TURNS, THEY REPLACED MY RACK AND PINION. MY SERVICE STABILITRAK LIGHT, SERVICE TRACTION CONTROL LIGHT CAME ONE, THEY FIXED IT, THEY CAME ON AGAIN, THEY KEPT MY VEHICLE FOR A DAY AND FIXED IT. THEY ARE BACK ON AGAIN ALONG WITH THE ABS LIGHT AND NOW I'M TOLD THAT I PROBABLY NEED A BREAK JOB. BREAKS WERE NOT MENTIONED THE OTHER TIMES. MY ELECTRONIC KEY PAD DETERIORATED AND NO LONGER WORKS, THEY SAID IT WAS USER HANDLING, MY OTHER KEY PAD IS NOT MALFUNCTIONING, YOU CAN SEE WERE THE PAD IS BEGINING TO SINK IN, BUT THEY SAID IT'S MY HANDLING. THE CASE IS CHIPPED AND THE CHIPPING HAS OCCURRED IN THE SAME PLACE ON BOTH KEY PADS. MY MIDDLE SEAT PASSENGER SIDE CASE CAME APART TWICE, EACH TIME THEY FIXED IT, IT'S NOW BROKEN, AND I WAS TOLD THEY DON'T REPAIR BROKEN PARTS. I AM STILL UNDER THE BUMPER TO BUMPER WARRANTY, BUT GMC WILL NOT REPLACE MY KEY PADS, AND THE SERVICE TECH SAYS HE WILL TRY REALLY HARD TO GET MY SEAT COVERED. THE TINT ON MY WINDOWS HAVE BEEN REPLACED THREE TIMES AND STILL IS NOT CORRECT. MY DVD PLAYER DOES NOT PLAY CORRECTLY AND HAS NOT BEEN FIXED SINCE IT'S BEEN IN MY VEHICLE. MY VEHICLE IS A 2009 ACADIA. I HAD A LEAK IN THE TRUNK, THEY FIXED THAT. AIR PRESSURE WILL NOT STAY CONSISTENT, WAS TOLD BY SERVICE ADVISOR TO OVER INFLATE TO COMPENSATE, WHICH IS DIFFERENT FROM WHAT THE OWNERS MANUAL STATES. TIRE PRESSURE ISSUES NEEDED SENSOR REPLACED AFTER SEVERAL TRIPS TO SERVICE DEPARTMENT. THE VEHICLE IS AN EXPENSIVE PIECE OF JUNK. *TR

THE BATTERY HAS DIED THREE DIFFERENT TIMES AFTER BEING DRIVEN THE NIGHT PRIOR. I HAVE TAKEN IT INTO THE SHOP ONCE WHERE THEY SAID NOTHING WAS WRONG, BUT THE BATTERY WAS LOW, THEY CHARGED IT. THE SECOND TIME (A WEEK LATER) I WAS TOLD THE BATTERY COULD NOT KEEP A CHARGE SO THEY GAVE ME A NEW ONE. NOW THREE MONTHS LATER, IT DIES AGAIN. WAITING TO HEAR WHAT THEY ARE GOING TO DO NOW. I CAN'T IMAGINE A CAR THAT IS A YEAR OLD CAN GO THROUGH TWO BATTERIES, NEEDING A THIRD.

POWER DOOR LOCKS INOPERATIVE AFTER SHIFTING INTO PARK INTERMITTENTLY. LOCKING OCCUPANTS INSIDE OF VEHICLE. VEHICLE HAS BEEN REPAIRED THREE TIMES WHERE IT WAS PURCHASED FOR THIS SAFETY ISSUE. AFTER SHUTTING VEHICLE OFF, ISSUE RESETS ITSELF WITH PROPER POWER DOOR LOCKS OPERATION. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY ON A STEEP INCLINE WITH THE ACCELERATOR PEDAL LIGHTLY DEPRESSED WHEN THE VEHICLE ABNORMALLY BEGAN TO ROLL BACKWARD. THE VEHICLE INDEPENDENTLY ROLLED APPROXIMATELY TEN FEET. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A REMEDY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BACK TO HIS RESIDENCE WHICH WAS 1,000 MILES AWAY. THE VEHICLE WAS TAKEN TO A SECOND DEALER CLOSER TO HIS RESIDENCE BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,144 AND THE CURRENT MILEAGE WAS 26,244.

VEHICLE HAS AUTOMATIC, POWER ASSISTED REAR HATCH BACK DOOR OPENER. WHEN IT OPERATES PROPERLY, THE DOOR CLOSES SLOWLY, USING THE STRUTS FOR DOWNWARD RESISTANCE. NOW HOWEVER, THE HATCH WILL OPEN, BUT THEN ABRUPTLY SHUT, OFTEN WITH GREAT FORCE DUE TO THE WEIGHT OF THE DOOR. THE FORCE IS GREAT ENOUGH TO CAUSE HARM, AND POSSIBLE DEATH TO A SMALL PERSON. THIS IS A FULL SIZED SUV, AND THE REAR HATCH INCLUDES THE DOOR AND GLASS, AND IS VERY HEAVY BY ITSELF. 2ND. ITEM - THIS VEHICLE HAS REMOTE TIRE PRESSURE READINGS AND DISPLAYS A WARNING ON THE DASH IF A TIRE PRESSURE GETS TOO LOW. THE PROBLEM IS THE DEVICE DOES NOT REFLECT THE PROPER TIRE, IT WILL INDICATE THE FRONT LEFT TIRE IS TOO LOW, WHEN IN ACTUALITY, IT IS THE REAR LEFT. THUS, THE DEVICE DOES NOT WORK, WHICH WOULD LEAD SOMEONE TO DRIVE AROUND WITH A VERY LOW REAR TIRE, THINKING ALL TIRES WERE FINE, BECAUSE WHEN THEY CHECKED THE FRONT TIRE THAT WAS SHOWN TO BE LOW, IT WAS ACTUALLY OK. THIS NEEDS TO BE CORRECTLY REPORTING THE RIGHT TIRE. *TR

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR