2017 GMC ACADIA Complaints

I have experienced the same problem as a multitude of Acadia owners as is well publicized via the Internet and class action lawsuits, which are now beginning initiation. My dealership tells me they have a lot of customers with the same problem which usually starts when the vehicle has around 15K miles on the odometer. The problem is the Intermittent Shift to Park display on the Information Center. It tells me that the shifter is not in park position when I go to turn the engine off, but it really is in position. When it happens I cannot turn off the automobile without restarting it. Sometimes it will turn itself off after a few seconds without any intervention on my part, sometimes more, sometimes after I jiggle the shift lever, but many times I have to restart the engine one or more times to turn the vehicle off. If the system can't be sure if I'm truly in Park position, how can it be sure that the lever is really engaged which would enable the car to roll away. I have had it back for repair service twice during the bumper to bumper warranty period to resolve the issue based on GMC guidance. That service tends to resolve it for a while but it always comes back again after a period of time. The last time I was told a jumper was installed so I should never get the problem again but it has returned and have had quite a few occurrences over the past two months. There is absolutely no pattern to the problem. What is really frustrating me is that I recently took it back again (after my bumper to bumper warranty was over) and they tell me there is another service bulletin from GMC which says the original shifter cable is too short and they need to install a longer one. Now they want me to pay $375 to install the new cable which is WRONG WRONG WRONG in order to resolve a GMC safety issue which was the result of an original design issue by GMC. I refused as this must be covered by GMC and should be the subject of a government mandated safety recall.

When you put the car in park it often won’t recognize it and will display a message on the console stating “shift to park”. When it does this you’re not able to turn your car completely off so you just have to continue messing around with the shifter or turning the car back on again by pressing the break until it finally goes off. This happens at least once daily and can take upwards of 5 minutes sometimes to finally recognize the car is in park so you can turn the car off. We’ve tried leaving the car running before when this message is displayed when it’s been parked in our garage thinking it would eventually realize it’s in park and shutoff but after 10 minutes of running it still hadn’t recognized it was in park. We called our dealership about this and they told us that they get a lot of complaints about this issue.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A CERTAIN RAILROAD TRACK CROSSING WHEN THE RAILROAD CROSSING STOP SIGNAL WAS ACTIVATED. ONCE THE TRAIN HAD PASSED, THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES INTERMITTENTLY WHILE ATTEMPTING TO DRIVE ACROSS THE TRAIN TRACKS. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO OPEEQUON MOTORS LOCATED AT 838 E. MOLER AVE, MARTINSBURG, WV 25404 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

SHORTLY AFTER I PURCHASED MY ACADIA IN MAY OF 2018, IT STARTED DISPLAYING A SHIFT TO PARK WARNING WHEN I WOULD PUT THE CAR IN PARK. I CONTACTED THE DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE AND THEY HAD TO REPLACE THE SHIFT ASSEMBLY. WELL ABOUT 3 WEEKS AGO IT STARTED DOING IT AGAIN. ONLY THIS TIME IT'S WORSE. IT TAKES SEVERAL TRIES AND TRICKS TO GET THE CAR TO RECOGNIZE IT'S IN PARK AND ALLOW ME TO SHUT THE CAR OFF - WHEN THE WARNING POPS UP IT WON'T ALLOW THE CAR TO POWER OFF SO ALL THE ELECTRONICS STAY ON. I CALLED THE DEALERSHIP AND THEY TOLD ME BECAUSE MY EXTENDED WARRANTY EXPIRED AT 79,000 MILES AND THEY HAD ALREADY REPLACED THE SHIFT ASSEMBLY ONCE THAT THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR THIS REPAIR EVEN THOUGH IT'S A WELL DOCUMENTED ISSUE WITH THESE VEHICLES.

JUST RECENTLY MY VEHICLE IS DISPLAYING TO SHIFT CAR TO PARK WHEN ALREADY IN PARK. WHEN THIS MESSAGE APPEARS CAR WILL NOT TURN OFF. I HAVE TRIED MANY THINGS FROM GOING IN REVERSE OR DRIVE AGAIN AND SHIFT INTO PAR AND NOTHING. TAKES A WHILE !! FEEL LIKE THIS ISN'T SAFE

PLACED VEHICLE INTO PARK DASH DISPLAYS SHIFT TP PART AND WILL NOT LET SUV TO SHUT OFF AN CAUSES IT TO ROLL

AFTER PUTTING THE CAR IN PARK AND TURNING IT OFF A 'SHIFT INTO PARK' MESSAGE DISPLAYS ON SCREEN LEAVING THE CAR STILL ON. VERY DANGEROUS WHEN I ALWAYS HAVE MY 3 KIDS WITH ME AT ALL TIMES. WE HAVE TO KEEP MESSING WITH IT UNTIL IT GOES AWAY BEFORE WE CAN SAFELY GET OUT AND FEEL CONFIDENT ITS OK TO LEAVE THE CAR.

THE VEHICLE GIVES A 'SHIFT TO PARK' WARNING ON DASHBOARD AFTER VEHICLE IGNITION BUTTON. THIS WARNING SHOWS UP EVERY TIME THE VEHICLE IS ACCEPTED TO SHUT OFF. IT TAKES SEVERAL MINUTES AND TRIES TO GET THE MESSAGE TO GO AWAY AND THE VEHICLE TO COMPLETELY SHUT OFF. THE ONLY SUCCESSFUL WAY OF GETTING THE MESSAGE AND VEHICLE TO COMPLETELY SHUT OFF IS BY WIGGLING OR SHAKING THE GEAR SHIFTER UNTIL IT GOES AWAY. I HAVE BEEN STRANDED WITH CHILDREN IN THE VEHICLE FOR CONCERNS THAT THE VEHICLE WILL ROLL WITH THE VEHICLE NOT REGISTERING THAT IT IS IN PARK. AFTER RESEARCHING THE VEHICLE ISSUE FURTHER IT HAS BEEN FOUND THAT OTHER OWNERS WITH THE SAME YEAR AND MODEL HAVE HAD THE SAME SHIFT TO PARK MESSAGE AND HAVE HAD THEIR VEHICLE ROLL ON IT'S OWN. THE VEHICLE HAS GONE TO THE DEALERSHIP TO BE FIXED BUT UNFORTUNATELY BECAUSE MY WARRANTY HAS EXPIRED I AM BEING HELD RESPONSIBLE FOR PAYING TO FIX THIS SAFETY ISSUE.

IT SEEMS THAT ALL OF THESE CARS HAVE A FAULTY SIDE DETECTION PROBLEM. PLEASE CHECK INTO IT. IT IS A PAIN AND IS SAD THAT IT SEEMS TO HAPPEN TO ALL OF THEM. THE SIDE DETECTION PROBLEM LEADS TO OTHER KINDS OF PROBLEMS WITH THE COMPUTERS ... THE LIGHT STAYS ON ALL THE TIME

WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IF I LEAVE THE CAR LIKE THAT, ALL THE ELECTRICAL STUFF STAYS ON. MY HUSBAND WAS AT A GAS STATION, AND PUMPING GAS IS NOT SAFE WITH THE CAR NOT SHUTTING OFF. ALSO I AM CONCERNED IF THE VEHICLE WILL BE ABLE TO ROLL. MY NIECE ALSO HAS AN ACADIA, AND 3 YOUNG SONS ALL STILL IN CAR SEATS, SO SHE HAS TO USE THE 3RD ROW SEAT, SO GETTING HER SONS OUT OF A VEHICLE IS NOT A QUICK CHORE. IF THE CAR WILL NOT SHUT OFF AND GO INTO PARK AND CAN ROLL, IT WOULD BE A DISASTER IF HER CHILDREN WERE STILL IN THE VEHICLE STILL STRAPPED INTO THEIR SEATS.