2009 GMC ACADIA Complaints

OUR 2009 GMC ACADIA, WITH FRONT WHEEL DRIVE, ROLLS BACKWARD WHEN PARKED ON A SLIGHT INCLINE EVEN WHEN THE TRANSMISSION IS IN DRIVE. THIS PAST WEEKEND IT ROLLED BACKWARD HITTING MY HUSBAND WHO WAS WALKING BEHIND THE VEHICLE. HE WASN'T INJURED BUT WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF CHILDREN ARE INVOLVED. ALSO, THE VEHICLE ROLLS BACKWARD, APPROXIMATELY ONE FOOT IN DISTANCE, AFTER THE VEHICLE WAS PLACED IN PARK AND IS PARKED ON AN INCLINE. THIS ALSO HAPPENED WHEN THE VEHICLE IS STOPPED AT AN INTERSECTION, IN DRIVE, AND WHEN ON AN INCLINE. THIS COULD CAUSE AN ACCIDENT. *TR

I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR

PURCHASED A NEW 2009 GMC ACADIA, THE NAVIGATION, RADIO AND DVD SYSTEM FAILED. VEHICLE ONLY HAD 405 MILES ON IT. I NOTED THAT THERE WERE 4 ELECTRICAL FAILURES DOCUMENTED IN NHTSA REPORT ON THE ACADIA. THE NAV. RADIO AND DVD ARE POWERED BY THE ELECTRICAL SYSTEM AS IS THE COMPUTER SYSTEM AND FOR THIS REASON I HAVE CONCERN THAT A COMPUTER FAILURE MIGHT OCCUR WHILE DRIVING THE VEHICLE WHICH COULD BE A SERIOUS SAFETY CONCERN. THE VEHICLE WAS TAKEN TO DEALER FOR REPAIR, THEY COULD NOT REPAIR THE FAILED SYSTEM NOR DID THEY EVEN KNOW WHAT WAS WRONG WITH THE SYSTEM. DEALER HAD TO REPLACE THE SYSTEM. NO REASON BY THE DEALER WAS GIVEN AS TO WHY THE NAVIGATION, RADIO AND DVD SYSTEM FAILED. THEY SAID THEY MAY NEVER KNOW WHY IT FAILED. THE FAILED EQUIPMENT WAS TO BE SENT INTO GMC FOR A FAILURE ANALYSIS. *TR

MY CLIENT WAS DRIVING A 2009 GMC ACADIA (ACQUIRED 09-03-2008) ON INTERSTATE 10 NEAR MARRIANA FLORIDA ON 08-08-09 WHEN THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY. MY CLIENT, HER DAUGHTER, ANN AND ANN'S 2 YOUNG BOYS WERE TRAVELING TO A DESTINATION IN FLORIDA. FORTUNATELY ONE OF THE BOYS NEEDED TO GO TO THE BATHROOM SO THEY STOPPED ALONG SIDE THE INTERSTATE. THE CAR BURNED UP IN FRONT OF THEIR EYES. . WE HAVE RECEIVED NO REPORTS OF THE CAUSE YET. I HAVE A LOT OF PHOTOGRAPHS. FORTUNATELY ,NO ONE WAS BURNED - BUT THE CAR AND ALL OF ITS CONTENTS WERE BURNED COMPLETELY. *TR