2018 GMC ACADIA Complaints

CANNOT LEAVE CAR. "SHIFT TO PARK" MESSAGE APPEARS EVEN WITH CAR IS PARKED. SOMETIMES TAKES 15 MINUTES TO PUT CAR IN PARK

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN THE CONTACT TURNED OFF THE VEHICLE AND REMOVED THE KEY FROM THE IGNITION, THE VEHICLE'S WARNING SENSOR WENT OFF, THE RADIO REMAINED ON, AND THE AUTOMATIC DOOR LOCKS FAILED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE VEHICLE. THE VEHICLE WAS TAKEN TO GREAT LAKES GMC BUICK (2824 N RIDGE RD E, ASHTABULA, OH 44004, (440) 319-3925) WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR FAILURE; HOWEVER, THE REMEDY WAS NOT AVAILABLE DUE TO A SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

THE VEHICLE KEEPS SAYING "SHIFT INTO PARK" WHEN PARKED. CAN NOT CORRECTLY SHUT THE VEHICLE OFF OR LOCK THE DOORS ALL THE DASH STAYS LIT UP. MUST RUN THROUGH THE GEARS SEVERAL TIMES. TURNING IT OFF AND ON UNTIL IT GOES AWAY.

WHEN I TRY TO SHUT OFF IGNITION I GET A WARNING ON THE DASH THAT SAYS TO PUT VEHICLE INTO PARK BEFORE SHUTTING THE VEHICLE OFF EVEN THOUGH THE VEHICLE IS IN PARK ALREADY. I HAVE TO SHIFT IN AND OUT OF PARK OR RIDE AROUND AGAIN AND THEN TRYING PARKING AGAIN TO GET IT TO SHUT OFF. ONCE I EVEN LEFT IT RUNNING AND WENT INTO THE STORE BECAUSE I COULD NOT GET THE VEHICLE TO SHUT OFF DUE TO IT THINKING IT WAS NOT IN PARK AND IT WAS.

AFTER PARKING, MY ACADIA WOULD NOT SHUT OFF COMPLETELY. A MESSAGE CAME ON THE DASH, 'ACTION REQUIRED, SHIFT TO PARK'. A CONSTANT CHIME WAS SOUNDING ALSO. I RESTARTED THE CAR, SHIFTED OUT OF PARK, BACK INTO PARK, TRIED TO SHUT OFF AGAIN...SAME THING....4X'S!!! I WENT RIGHT OVER TO THE DEALER WHERE I BOUGHT MY CAR AND EXPLAINED WHAT WAS HAPPENING ( COULDN'T SHUT OFF THERE EITHER). SERVICE MANAGER KNEW IMMEDIATELY WHAT THE PROBLEM WAS BUT SAYS THE PART (GEAR SHIFT) IS ON BACKORDER AND HAS NO IDEA FOR HOW LONG!!! WHAT??? WHY ISN'T THIS A RECALL? I'VE READ QUITE A FEW OF THIS SAME COMPLAINT SO I CAN'T UNDERSTAND HOW THIS ISN'T A RECALL ALREADY ESPECIALLY IF THE GEAR SHIFT REQUIRED TO FIX THE PROBLEM IS ON BACKORDER, IT'S OBVIOUSLY A BIGGER ISSUE THEN 1 OR 2. SO FOR NOW , I JUST HAVE TO WAIT AND 'KEEP PLAYING WITH THE GEAR SHIFTER UNTIL IT GOES OFF' AS I WAS TOLD UNTIL THE PART COMES IN! HOW CRAZY IS THIS

ON SEPARATE OCCASIONS, BOTH PARKED TURNED OFF AND RUNNING DOWN HIGHWAY, THE DASH LIGHTS LIT UP AND ALARMS CHIMED. CAR WOULDN'T START, NO COLD A/C. THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. CAR DIDN'T TURN AS WELL. COULDN'T SHIFT. AFTER DOING SO FOR A ABOUT 2-3 MINUTES IT WOULD GO BACK TO NORMAL. THE ATTACHED PHOTO WAS WHILE DRIVING DOWN THE ROAD YOU'LL NOTICE IT DOESN'T MEASURE ANY RPM'S HOWEVER THE CAR IS MOVING ABOUT 40MPH

WATER LEAKING IN THREW BACK WINDOWS, SIDE WALLS , WATER COMING IN THERE PLASTIC IN DOORS BOTH FRONT AND BACK, WATER COMING IN BACK UP UNDER HEAD LINER. THIS ALL HAPPENING AFTER RAINFALL AND THE CAR WAS PARKED IN DRIVE. THIS CAR ONLY HAS 8,000 MILES ON IT PURCHASED BRAND NEW IN OCTOBER 2018 OFF SHOW ROOM FLOOR, I AM THE ONLY OWNER. I HAVE PICTURES TO SUPPORT ALL OF THIS AS WELL, INCLUDING WATER DAMAGE.

"SHIFT TO PARK" ERROR 90% OF THE TIME WHEN I ATTEMPT TO SHUT THE VEHICLE OFF. IT IS IN PARK AND IT'S NOT RECOGNIZED AS BEING IN PARK. IT CAN TAKE ME ANYWHERE FROM 30 SECONDS TO 5 MINUTES TO JIGGLE IT THE RIGHT WAY TO GET IT TO REGISTER. PROBLEM IS UNTIL IT DOES REGISTER IN PARK I CAN'T SECURE THE VEHICLE. AND IT DINGS NONSTOP DRAINING THE BATTERY. I UNDERSTAND GM IS AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. IT NEEDS A NEW TRANSMISSION IN MY OPINION. I'M STUCK IN A LEASE PAYING FOR A CAR THAT ISN'T SAFE FOR ME. IT JUST STARTED 6 DAYS AGO AND HAS ALREADY OCCURRED MORE THAN 2 DOZEN OCCASIONS.

1* PURCHASED MARCH 2018 (ACADIA DENALI) SINCE AUGUST 2018 IN MOTION WHEN I ACCELERATE IT SOUNDS LIKE A LOUD LAWNMOWER & CRACKLING SOUND IN REAR MUFFLER AREA. TOOK IT CHEVY PLACE IN GLENPOOL, OK. THEY COULDN'T FIND ANYTHING. 2* ON 2 OCCASSIONS, IN MOTION, THE CAR ACCELERATED WITH A LOUD NOISE & AS IF IT WERE GETTING POWER & NOT MOVING THEN JERKS & SPEEDS UP ABOUT 15MPH FASTER & I COULDN'T STOP IT. I KEPT SLAMMING ON MY BREAKS, BUT THE BREAK WOULD ONLY GO IN SO FAR. I WAS FRIGHTENED WITH MY 2 YOUNG BOYS IN CAR SCREAMING. IT'S LIKE RIDING A HORSE & IT TAKES OFF & YOU CAN'T CONTROL IT. 3* ON ABOUT 8 OR 9 OCCASSIONS STATIONARY I GET OUT OF MY CAR & IT MAKES A REALLY LOUD ANNOYING SOUND LIKE A MACHINE/ROBOT POWERING DOWN. MY KIDS ALWAYS SAY, IT'S GOING TO BLOW UP 4* THE MOST ANNOYING, FOR PAST MONTH...STATIONARY, EVERY SINGLE DAY & TIME I TURN MY IGNITION OFF. IT HAS LOUD BEEPING SOUND & CHECK REAR SEAT FLASHING ON SCREEN THEN SHIFT INTO PARK FLASHES. THIS OCCURS EVERY SINGLE TIME I TURN MY CAR OFF. SOMETIMES I HAVE TO JUST LET IT GO ON ALL DAY BECAUSE I CAN'T GET IT STOP. I TURN CAR ON & OFF SHIFT BACK & FORTH & IT STILL WILL NOT GO OFF. SOMETIMES IT DOES AFTER LONG PERIODS OF TIME. I DON'T HAVE TIME TO STRUGGLE WITH GETTING A CAR INTO PARK EVERY SINGLE TIME I TURN MY IGNITION OFF. I HAVE TO BEAT IT FORWARD HARD WITH MY HAND TO THE POINT MY WRIST IS BRUISED. NOW I HAVE TO USE MY FOOT TO KICK GEAR SHIFTER INTO PARK. I'M AFRAID T'S GOING TO ROLL OUT & OR DOWN AND HIT SOMETHING, SOMEONE OR EVEN ONE OF MY CHILDREN. WHICH WOULD NOT BE GOOD. I'VE SEEN SEVERAL OF SAME COMPLAINTS. THIS REALLY NEEDS TO BE INVESTIGATED & RECALLED ASAP. MY ELDERLY MOTHER HAD TO CALL MY BROTHER TO ANOTHER PART OF TOWN TO BEAT THE GEAR SHIFT INTO PARK. THIS CAR WAS BRAND NEW & I SHOULDN'T HAVE ANY OF THE ABOVE MENTIONED ISSUES. IT'S FRUSTRATING THINKING GMC WAS TOP OF THE LINE & IT'S NOT.

WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. I HAVE TO MOVE THE SHIFTER BACK AND FORTH BEFORE THE CAR REGISTERS THAT IT'S IN PARK. HAPPENS ON NEARLY EVERY OCCASION THAT I TURN MY CAR OFF.