2014 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V61400 (ELECTRICAL SYSTEM); HOWEVER, GMC RESCINDED THE RECALL NOTICE. THE RECALL NOTICE WAS STILL ACTIVE ON SAFERCAR.GOV; HOWEVER, THE CONTACT STATED THAT GMC NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEMS). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DURING EVENING RUSH HOUR, THE CAR STALLED OUT COMPLETELY WHILE GOING APPROXIMATELY 75 MPH ON A MILD INCLINE ON THE HIGHWAY. GAS GAUGE SAID APPROXIMATELY A QUARTER TANK OF GAS. ALL POWER STEERING WAS LOST, BUT I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. A SERVICE TRUCK PUT APPROXIMATELY 5 GALLONS OF GAS INTO THE TANK, BUT THE CAR WOULD NOT START AND I HAD TO BE TOWED TO DEALERSHIP. HEAD OF GM DEALER SERVICE SAID NOTHING WRONG WITH CAR AND THEY COULD NOT REPLICATE PROBLEM, AND THAT THE THING WITH THIS CAR IS THAT YOU CAN'T DRIVE IT ON AN INCLINE WITH LESS OF A QUARTER TANK OF GAS OR IT MIGHT STALL. SALES REP AT DEALER SHARED SIMILAR STORY OF 2014 ACADIA STALLING ON HIM BUT AS HE TOLD US, HE WAS FORTUNATE HE WAS ONLY GOING 25 MPH. *TR

FIRST INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED)WHILE BACKING OUT OF PARKING SPOT. CAR LOST ALL POWER: BRAKES, STEERING, ENGINE SECOND INCIDENT: ONE WEEK LATER, SAME INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED): CAR LOST ALL POWER, BRAKES, STEERING, ENGINE, THIS TIME ON HIGHWAY EXIT RAMP MOVING APPROX 35 MPH. VERY FRIGHTENING EXPERIENCE. WE CONTACTED GMC AND OPENED A CASE #[XXX] CAR HAS BEEN TO DEALER WHO KEPT IT FOR ONE WEEK AND COULD NOT DUPLICATE THE PROBLEM. THEY HAD NO EXPLANATION OR SOLUTION. SERVICE MANAGER, IN FACT, INFORMED US THAT HE "COULD HAVE TOLD US" HE FOUND A PROBLEM AND SOLVED IT BUT THAT WE SHOULD APPRECIATE HIS HONESTY! IN NOT BEING ABLE TO DIAGNOSE? WE HAVE NO FAITH IN THIS AUTOMOBILE WITHOUT A DEFINITIVE PROBLEM AND SOLUTION.WHILE DEALER DID SUPPOSEDLY RUN IT THROUGH TESTS, NO MENTION OF RECALL NOR OF ANY IDEA AS TO WHY THIS OCCURRED. ON- LINE REPORTS THAT A CHASSIS CONTROL MODULE COULD BE SHORT CIRCUITED BY SMALL METAL FRAGMENTS, POSSIBLY CAUSING THE VEHICLE TO STALL. DEALER DID NOT ADDRESS THIS NOR LOCATE IT. THIS PROBLEM WAS POSTED BY GENERAL MOTORS ON OCTOBER 1 2014, ALMOST TWO WEEKS PRIOR TO THE CAR GOING IN FOR ANALYSIS. MY WIFE AND 16 YEAR OLD DAUGHTER DRIVE THIS VEHICLE AND I AM IN FEAR OF AN ACCIDENT OR WORSE. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,400. THE VIN WAS NOT AVAILABLE.

WE HAVE HAD THE CAR SINCE JANUARY AND I GUESS TODAY WAS THE FIRST DAY I HAVE DRIVEN THE CAR WITH THE BACK WINDOWS DOWN. I TOOK MY DOG WITH ME SO I ROLLED DOWN THE BACK WINDOWS WHEN I DID THIS THE WHOLE CAR STARTED SHAKING AND YOU COULD SEE IN THE REARVIEW MIRROR THAT THE BACK DOORS SHOOK HARD. THE SHAKING MADE A LOAD RACKET THAT HURT ME EARS. IT HAPPENED WITH EITHER BACK WINDOW DOWN BUT WAS WORST WITH THE DRIVER SIDE. IT WAS REAL BAD WITH BOTH WINDOWS DOWN. I DID NOT GET THE SHAKEN WITH THE FRONT WINDOWS DOWN AND THE BACK WINDOWS UP. IT ONLY ACCURED WHEN THE BACK WINDOWS WERE DOWN. IT HAPPENED AT 65 MILES AN HOUR AND AT 40 MILES AN HOUR. IT HAS TO BE A DESIGN FLAW BECAUSE IT WAS BAD. I FIRST THOUGHT IT WAS A BAD TIRE BUT IT WENT AWAY WITH WINDOWS UP AND ONLY CAME BACK WHEN BACK WINDOWS WERE DOWN. AFTER MAKING SURE THE TIRES WERE OK, I PLAYED WITH THE WINDOWS TO SEE WHEN THE VIBRATION STARTED AND GOT WORST. THE VIBRATION WOULD START WHEN EITHER BACK WINDOW WOULD GET A FOURTH OF THE WAY DOWN AND WOULD GET WORST AS THE WINDOWS WOULD GO DOWN. THE FASTER I WENT THE WORST IT GOT. NO VIBRATION EVER HAPPENED WHEN JUST THE FRONT WINDOWS WERE DOWN AND NO VIBRATION WHEN ALL WINDOWS WERE UP. THE CAR WOULD VIBRATE ENOUGH THAT IT SCARED ME AND I THINK SOMEONE NEEDS TO LOOK INTO IT AND TEST DRIVE OUR CAR THANK YOU *TR

VEHICLE DROVE BACKWARDS OUT OF THE GARAGE WHILE THE TRANSMISSION INDICATED THAT THE VEHICLE WAS STILL IN PARK. THE VEHICLE ACCELERATED AND BACKED OUT IF THE GARAGE ON ITS ON, NO DRIVER WAS IN THE CAR. THE ONLY THING THAT STOPPED THE CAR WAS ANTHER VEHICLE THAT WAS PARKED IN FRONT OF OUR MAILBOX IN WHICH BOTH WERE STRUCK. I AM NOT SURE WHAT WENT WRONG, LEANING INTO THE CAR PUTTING THE KEY IN THE IGNITION. TURNED AROUND TO TALK TO MY SON AND WHEN I TURNED BACK AROUND I WAS CAUGHT BY THE DOOR. THE CAR DRAGGED ME DOWN THE DRIVEWAY AND ALSO MY SON WAS STRUCK BY THE CAR. I SUFFERED A CONTUSIONS TO MY RIGHT WRIST, KNEE AND LEG, BACK PAIN ON THE RIGHT SIDE, AND CONTUSION TO THE RIGHT ANKLE. MY SON SUFFERS FROM BRUISES TO THE CHEST AREA AND CONTUSION AS WELL IN THE CHEST AREA. HIS LEG WAS ALSO HURT. MY DAUGHTER WHO WAS IN THE CAR COMPLAINED OF PAIN IN HER JAR AFTER THE VEHICLE STRUCK THE OTHER VEHICLE. AT THIS TIME WE HAVE RETURNED THE VEHICLE TO HENDRICKS GMC OF CARY, NC WERE WE ORIGINALLY PURCHASED THE VEHICLE AWAITING DIAGNOSTICS FROM THE SERVICE DEPARTMENT AND COLLISION CENTER. *TR

I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR

THE ACADIA'S FUEL GAUGE JUST STOPS WORKING AND THEN STARTS AGAIN. THE VEHICLE HAS A JERKY MOTION WHEN SLOWING DOWN AROUND ANY CURVES...LIKE THE ENGINE HAS TO CATCH UP. *TR

ON 08/17/14 AT APPROXIMATELY 15:30, I WAS BACKING UP IN MY DRIVEWAY FROM A MAJOR ROADWAY AND MY VEHICLE SUDDENLY LOST ALL POWER, STEERING AND BRAKES. I LOOKED AT THE DRIVER INFORMATION CENTER AND IT SAID SOMETHING LIKE "POWER LOSS" AND "BATTERY". I WAS IN TOO BIG OF A HURRY TO PUT IT IN PARK AND RESTART THE VEHICLE AND GET OUT OF THE ROAD TO CONCENTRATE ON WHAT IT WAS SAYING. I SIGNED A LEASE FOR THIS VEHICLE ON JULY 3, 2014 AND ACTUALLY WAS TOLD AFTER I SIGNED ALL THE PAPERS THAT MY VEHICLE WAS ONE THAT WAS INVOLVED IN THE IGNITION RECALL AND TO PLEASE DROP IT OFF AT THIS DEALER ON MONDAY, JULY 7, 2014 SO THEY COULD REPLACE THE IGNITION. ON MONDAY,JULY 7, 2014, THE DEALER PICKED MY VEHICLE UP FROM MY WORKPLACE, I'M JUST DOWN THE ROAD. I PICKED MY VEHICLE UP ON MY WAY HOME. FROM THAT TIME FORWARD, I NOTICED OCCASIONALLY I WAS UNABLE TO TURN THE KEY IN THE IGNITION. LIKE SOMETIMES WHEN YOUR STEERING WHEEL IS JUST WRONG. AFTER A FEW ATTEMPTS, I WAS ABLE TO START THE VEHICLE. THIS HAPPENED MAYBE 5-6 TIMES. ON 08/18/14, I TRIED TO CONTACT MY SALESMAN AND HE IS ON VACATION UNTIL NEXT MONDAY. I HAVE NOT CALLED THE DEALER BACK YET TO REPORT THIS, I AM AT WORK. MY MOTIVATION FOR REPORTING THIS IS THAT THE IGNITION WAS REPLACED BECAUSE OF THE RECALL. NOW, I DON'T KNOW THAT IS THE REASON FOR THE POWER FAILURE ON SATURDAY, BUT I AM SUSPICIOUS OF THAT REPLACEMENT IGNITION. IT'S A BRAND NEW VEHICLE! *TR