2017 GMC ACADIA Complaints

WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS.

WHEN PARKING VEHICLE AFTER PLACING VEHICLE IN PARK AND PUSHING IGNITION OFF DASH WARNS SHIFT TO PARK AND VEHICLE WILL NOT TURN OFF COMPLETELY. MUST RESTART VEHICLE SHIFT TO A DIFFERENT GEAR THEN SHIFT BACK TO PARK AND TURN VEHICLE OFF AGAIN.

SUNROOF WON'T OPEN, EVERY TIME I TRY TO OPEN THE SUNROOF IT MAKES A LOUD POPPING SOUND. WHEN I TRY TO TILT THE ROOF ONE SIDE GOES UP AND THE OTHER SIDE STAYS FLAT.

MY VEHICLE HAS BEEN NOTHING BUT TROUBLE SINCE I PURCHASED IT IN JUNE 2017. FIRST, THE CAR CAME WITH THE WRONG DOOR HANDLE ON ONE OF THE DOORS THAT TOOK 3 MONTHS TO FIX BECAUSE THE DEALERSHIP SCREWED UP THE PAINT ON THE DOOR AND HAD TO PAINT PRACTICALLY THE WHOLE CAR. AND INITIALLY THE DEALERSHIPS AND GMC CORPORATE GAVE ME THE RUNAROUND WITH WHO WAS PAYING FOR THE BILL WHICH THE CONSUMERS SHOULD NOT HAVE TO DEAL WITH. THEN THE CAR HAD A SHIFT TO PARK ISSUE IN JULY 2019 WHICH GMC WOULD NOT REPLACE AT THEIR COST EVEN THOUGH THEY RELEASED A NOTICE TO THE SERVICE DEPARTMENTS ABOUT IT BECAUSE A NUMBER OF PEOPLE WERE HAVING THE SAME ISSUE BUT NEVER ISSUED A TRUE RECALL NOTICE BECAUSE THEY WANTED THE CONSUMER TO GET STUCK WITH THE BILL. AND SINCE THEN I HAVE HAD ISSUES WITH MY MIRRORS NOT STAYING PROGRAMMED AND THE AIR VENTING AUTOMATICALLY SWITCHING TO LETTING AIR IN FROM THE OUTSIDE WITHOUT ME CHANGING IT. THEN MY CAR BATTERY STARTED GOING OUT FEBRUARY 2020 WHICH SHOULD NOT BE HAPPENING IN LESS THAN 3 YEARS OF THIS CAR BEING PURCHASED. AND NOW MY RADIATOR (WHICH IS ESTIMATED AT CLOSE TO $1,000 TO REPLACE) IS LEAKING; AGAIN THIS SHOULD NOT BE HAPPENING THIS SOON UNLESS THIS CAR IS A LEMON. GMC WON'T TAKE RESPONSIBILITY FOR ANY OF IT WITH THIS CAR AND THIS IS MORE PROBLEMS THAT ANYONE SHOULD EVER HAVE WITH A CAR WITHIN 3 YEARS OF PURCHASING IT BRAND NEW UNLESS IT IS A LEMON CAR WHICH AT THIS POINT, I THINK MINE IS.

I ATTEMPT TO PLACE MY ACADIA INTO PARK AND POWER DOWN MY VEHICLE ONLY TO GET A "SHIFT TO PARK" ERROR MESSAGE. I AM UNABLE TO POWER DOWN MY VEHICLE AND NOT FULLY PARK MY VEHICLE EVEN THOUGH I HAVE PARKED IT. THIS OCCURS DAILY AND HAS OCCURED 15-20 TIMES IN 1 ATTEMPT TO PARK. I HAVE TO ATTEMPT TO TURN CAR BACK "ON" AND THEN PUT CAR INTO DRIVE OR REVERSE DRIVING ABOUT A FOOT OR SO THAN ATTEMPT TO REPARK MY VEHICLE. ONLY TO HAVE TO REPEAT THIS STEP OVER AND OVER TIL IT FINALLY DISAPPEARS. GMC CUSTOMER SERVICE ASSOCIATE CLAIMS THEY ARE UNAWARE OF THE ISSUE. OF COURSE THIS ISSUE ONLY OCCURRED AFTER MY VEHICLE WARRANTY EXPIRED.

WHEN SHUTTING DOWN THE VEHICLE A "SHIFT TO PARK" MESSAGE APPEARS ON THE CONSOLE AND THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IN ORDER TO CLEAR THE PROBLEM, THE VEHICLE MUST BE RESTARTED AND THE SHIFTER MOVED BETWEEN GEARS AND BACK TO PARK, SOMETIMES SEVERAL TIME BEFORE SUCCESSFULLY SHUTTING DOWN. DEALER SAID THAT EVEN THOUGH THE CAR HAD ONLY 35000 MILES ON IT, IT WASN'T COVERED UNDER WARRANTY AS THE VEHICLE HAD BEEN IN SERVICE MORE THAT 36 MONTHS. CHARGED ME $590.00 TO REPLACE THE SHIFTER ASSEMBLY. OPENED A CASE WITH GMC, BUT THEY DECLINED TO DO ANYTHING ABOUT IT.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE SHIFT TO PARK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS THEN UNABLE TO TURN THE VEHICLE OFF WHILE THE WARNING LIGHT WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI LOCATED AT (260 HANA HWY #1, KAHULUI, HI 96732), WHERE IT WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LUG NUTS ON THE FRONT AND REAR WHEELS WERE IMPROPERLY INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.

SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.

SHIFT INTO PARK INDICATOR LIGHT COMES ON EVEN THOUGH IT HAS BEEN SHIFTED INTO PARK. CLUSTER WON'T SHUT OFF UPON EXIT.

BETWEEN 1300-1500 RPM THERE IS A HESITATION FOR ACCELERATION. IT SEEMS THE TRANSMISSION SHUDDERS AT THIS RPM AT DIFFERENT SPEEDS. THIS WILL BE THE SECOND TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP WITH THIS COMPLAINT. THE 1ST TIME THIS OCCURRED THE TECHNICIAN REPORTED THE CAR WAS SEVERAL BULLETINS BEHIND AND WAS BROUGHT CURRENT. THIS DID NOT RESOLVE THE ISSUE. IF ANYTHING THE ISSUE BECAME MORE NOTICEABLE. A BRAKE SENSOR AND GAS PEDAL ASSEMBLY HAVE ALSO BEEN REPLACED DUE TO DEFECT.