2017 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING, THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TAKEN TO BRENENGEN CHEVROLET CADILLAC (531 THEATER RD, ONALASKA, WI 54650, (608) 783-8900). THE DEALER DIAGNOSED THAT FUEL WAS LEAKING, THE ENGINE WAS MISFIRING, AND THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE DEALER CALLED GM AND WAS WAITING FOR MORE INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,720.

UPON STOPPING VEHICLE AND SHIFTING IN TO PARK I GET A 'SHIFT TO PARK' NOTIFICATION ON THE DRIVERS' INFORMATION SCREEN ALTHOUGH THE VEHICLE IS IN PARK. SOMETIMES IT TAKES SEVERAL ATTEMPTS OF SHIFTING FROM AND BACK TO PARK FOR THE SCREEN TO CLEAR.

PARK TO SHIFT ISSUE WHERE CAR WILL NOT GO INTO PARK AND YOU CANNOT TURN OFF ENGINE TO LEAVE VEHICLE WITHOUT LEAVING CAR ON OR UNLOCKED. THIS HAPPENS RANDOMLY WHEN TRYING TO PARK AND SECURE VEHICLE. HAS HAPPENED IN GARAGE WHERE IT HAS TAKEN OVER 20 ATTEMPTS TO TURN ON AND OFF CAR OVER AND OVER FILLING GARAGE WITH FUMES TRYING TO GET CAR TURNED OFF IN SHIFT AND THEN ABLE TO TURN OFF CAR AND LOCK.

PREMATURE TREAD WEAR ON ALL 4 TIRES. CAR HAS 34400 MILES ON IT. TOOK CAR IN FOR OIL CHANGE AND ASKED SERVICE DEPARTMENT TO LOOK AT TIRES. I WAS TOLD THIS IS A PROBLEM SEEN A LOT WITH 2017 ACADIAS. SERVICE DEPARTMENT TOLD ME THAT MICHELIN WOULD PAY TO REPLACE ALL 4 TIRES BUT WOULD SPLIT THE COST WITH ME, MEANING I HAVE TO PAY 500-600 DOLLARS FOR NEW TIRES WHEN GMC AND MICHELIN KNOW THIS IS AN ISSUE. THESE ARE 60000 MILE TIRES AND SHOULD NOT BE WORN THIS BADLY AT 34400 MILES. I LEASE THIS CAR AND HAVE A YEAR LEFT. I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING TO REPLACE DEFECTIVE TIRES. I WAS ALSO TOLD THAT MICHELIN'S OFFER TO SPLIT COST IS ONLY GOOD UNTIL 36000 MILES WHICH DOESN'T GIVE ME MUCH TIME TO DECIDE WHAT TO DO OR PURSUE A MORE SATISFACTORY RESOLUTION. IF I DON'T REPLACE THE TIRES IN THE NEXT MONTH OR SO, I WILL HAVE TO PAY FULL COST TO REPLACE THEM LATER. IF I TURN THE CAR IN EARLY, I HAVE 13 PAYMENTS LEFT TO ROLL INTO A NEW LEASE WHICH INCREASES MY MONTHLY PAYMENT SIGNIFICANTLY. MICHELIN AND/OR GM NEED TO DO THE RIGHT THING AND PUT ALL NEW TIRES ON AT NO COST TO ME.

I GET A 'SHIFT TO PARK' NOTIFICATION WHEN I PUT MY CAR IN PARK AND TRY TO TURN IT OFF. I'M CONFIDENT MY CAR IS IN PARK AS IT DOESN'T MOVE WHEN I RELEASE THE BRAKE, I HAVE TO RESTART THE CAR, PUT IT IN DRIVE OR REVERSE, THEN SHIFT INTO PARK AGAIN. SOMETIMES I HAVE TO DO THIS 5 TIMES BEFORE I'M ABLE TO TURN OFF MY CAR.

I HAVE A 2017 GMC ACADIA SL-2 ALL TERRAIN WITH 16,000 MILES THAT WAS IN FOR SERVICE A MONTH AGO FOR THE 'SHIFT TO PARK' PROBLEM FOR 2 WEEKS. GM WOULD NOT REPLACE THE SHIFT ASSEMBLY INSTEAD A HARNESS WAS INSTALLED. ONE WEEK LATER IT WAS BACK IN FOR SERVICE AND HAS BEEN IN THERE FOR LAST 10 DAYS FOR THE SAME PROBLEM. I DO HAVE A LOANER WHICH I APPRECIATE BUT I WANT MY CAR REPAIRED. I AM TOLD THE GM STRIKE IS AFFECTING THE DELAY IN GETTING PARTS TO THE DEALER. I HAVE RESEARCHED AND ASCERTAINED THAT THERE ARE 2 DIFFERENT SHIFT ASSEMBLY REPLACEMENTS. THE FIRST FIX FOR THIS PROBLEM WAS PART NO. 84159722. THE SECOND REPLACEMENT NUMBER IS 13528228 WHICH REPLACES THE 84159722. MY CAR NEEDS PART NO. 13528228 SO WE HAVE NO FURTHER ISSUE WITH THE SHIFT TO PARK PROBLEM. (IF IN FACT THIS IS A 'FIX.')

BEGINNING IN MID-OCTOBER 2019, WHEN I ATTEMPT TO TURN OFF MY ACADIA, I GET A MESSAGE THAT SAYS, "ACTION REQUIRED. SHIFT TO PARK". IT WILL NOT ALLOW ME TO TURN MY CAR OFF OR EXIT THE VEHICLE AND LOCK IT. IN ORDER TO CIRCUMNAVIGATE THE ERROR, I MUST TURN MY CAR BACK ON, SHIFT TO DRIVE, SHIFT TO PARK AND TURN MY CAR BACK OFF. AT THE MINIMUM, I MUST COMPLETE THESE STEPS THREE TIMES TO GET MY CAR TO A SPOT WHERE IT WILL ALLOW IT TO TURN OFF. THIS ONLY OCCURS WHEN I AM IN PARK, ATTEMPTING TO EXIT MY VEHICLE.

WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONICS REMAIN ACTIVE. WHEN THE DOOR IS OPENED AN ALARM SOUNDS BECAUSE THE ELECTRONICS THINKS THE CAR IS NOT IN PARK. THE GMC DEALERSHIP IS AWARE OF THE PROBLEM BUT CLAIMS THE PARTS NEEDED TO FIX IT ARE UNAVAILABLE. THIS FIRST HAPPENED OVER A YEAR AGO, BUT THE DEALERSHIP COULDN'T RECREATE THE PROBLEM. IT HAS STARTED HAPPENING AGAIN, AND THE DEALERSHIP HAS RECOGNIZED THE PROBLEM, BUT CLAIMS THE PARTS ARE UNAVAILABLE.

2017 GMC ACADIA HAS 'SHIFT TO PARK' ERROR FOR THE LAST 6 MTHS. WILL NOT ACKNOWLEDGE THE CAR IS IN PARK AND WILL NOT TURN CAR OFF COMPLETELY. IT HAS CAUSED OTHER ISSUES WITH THE CAR LIKE BATTERY/CAR HESITATING TO START IN THE MORNING. ALSO THE RADIO/BLUETOOTH NOT DISCONNECTING AFTER TURNING CAR OFF. YOU HAVE. THIS IS A LONG PROCESS TO GET THE CAR TO REALIZE IT IS IN PARK. AFTER TURNING CAR ON AND OFF, SHIFTING CAR OUT OF PARK AND BACK INTO PARK. AND ALSO WIGGLING THE SHIFT GEAR. THIS AFTER KNOWING IT IS AN ON HOING ISSUE FOR WELL OVER A YEAR IS STILL NOT A RECALL AND THEY STILL HAVE NOT MADE A FIX FOR THIS.

I WAS DRIVING MY 2017 GMC ACADIA ON THE HIGHWAY WITH MY SON IN THE VEHICLE WHEN IT SLAMMED ON THE BRAKES FOR NO REASON. WHEN I FIRST TOOK IT TO THE DEALERSHIP THEY DID NOT BELIEVE ME. THEY RESEARCHED THE ISSUE THEN INFORMED ME THAT GM WAS AWARE OF THE "PHANTOM BRAKING" PROBLEM AND ISSUED A BULLETIN TO THE DEALERS. THEY SAID THE WAY TO FIX IT WAS TO REBOOT THE COMPUTER. THEY WOULD NOT GIVE ME A COPY OF THE BULLETIN THAT SHOWED THE ISSUE OR THE FIX. GM KNEW THIS WAS HAPPENING IN THEIR VEHICLES AND THEY DID NOT TELL THE CAR OWNERS. IT IS A MIRACLE THAT IT DID NOT CAUSE AND ACCIDENT AND THAT NO ONE WAS HURT OR KILLED. I DO NOT FEEL SAFE DRIVING THIS CAR BUT THEY WILL NOT LET ME OUT OF MY LEASE EARLY.