2017 GMC ACADIA Complaints

VEHICLE SAYS SHIFT TO PARK AND WON'T TURN OFF, EVEN THOUGH IT IS ALREADY IN PARK.

UPON SHIFTING THE CAR TO PARK AND SHUTTING OFF THE ENGINE, THE CONSOLE SAYS, "SHIFT TO PARK". THE CAR APPEARS TO ROLL SOME. I HAVE NOT BEEN ON AN INCLINE TO SEE IF IT IS TRULY IN PARK OR NOT. IT WILL NOT ALLOW THE ELECTRONICS TO SHUT OFF AND WILL NOT LET YOU LOCK THE CAR SO THE CAR CANNOT BE LEFT WHEN THIS HAPPENS. IT HAS BEEN HAPPENING INTERMITTENTLY AND TODAY I HAD TO SHUT OFF AND START THE CAR AND DRIVE IT 10-15 TIMES BEFORE IT WOULD RECOGNIZE IT WAS ACTUALLY IN PARK.

UPON TURNING MY IGNITION OFF, THE "SHIFT TO PARK" WARNING MESSAGE APPEARS, EVEN THOUGH THE DISPLAY SHOWS THAT I AM IN "P" AND THE BRAKE IS ON. WHEN I TOOK IT TO THE DEALERSHIP,I GOT OUT OF THE CAR AND POINTED TO THE MESSAGE ON MY DISPLAY. BEFORE THE TECHNICIAN EVEN LOOKED INTO MY CAR, HE ASKED "SHIFT TO PARK"? SO OBVIOUSLY THIS IS A WELL KNOWN PROBLEM WITH THIS GMC REPAIR CENTER. MY FRUSTRATION IS THAT IF IT IS A KNOWN DEFECT, WHY DO I HAVE TO PAY TO HAVE IT FIXED?

SHIFTER KEEPS LOCKING. HAPPENED 4 TIMES WHERE SHIFTER HAD GOTTEN STUCK IN SHIFT AND UNABLE TO CONTROL CAR. GEAR ASSEMBLY HAS BEEN REPLACED 4 TIMES AND NOTHING IS WORKING.

WHEN DEPRESSING THE BRAKE PEDAL A SQUISHING NOISE WAS HEARD. THE SOUND WAS PRESENT WHILE MOVING AND WHILE STOPPED. MASTER CYLINDER WAS LEAKING BRAKE FLUID INTO BRAKE POWER BOOSTER

UPON TURNING VEHICLE OFF, "SHIFT TO PARK!" ILLUMINATES ON THE CLUSTER. VEHICLE WILL NOT TURN OFF UNTIL IT IS RE-STARTED, SHIFTED IN AND OUT OF GEAR. SOMETIMES THIS NEEDS TO BE DONE MULTIPLE TIMES. THERE HAS BEEN ONE INSTANCE THE ERROR WOULD NOT CLEAR, AND I WAS FORCED TO LEAVE MY VEHICLE ON, AS I WENT INTO A DOCTOR APPOINTMENT. THIS IS VERY ANNOYING, NOT TO MENTION THE WASTED FUEL WITH STARTING/STOPPING THE VEHICLE 5-10 TIMES EACH TIME I TURN IT OFF. I'VE TAKEN VIDEO OF THE PROBLEM, HOWEVER, IT IS TOO LARGE TO UPLOAD HERE. RIDICULOUS.

"SHIFT TO PARK" ERROR WHEN CAR IS ALREADY IN PARK. ISSUE STARTED ABOUT 2 MONTHS AGO; HOWEVER, IT IS BECOMING WORSE AND MORE FREQUENT. MOST OF THE TIME, PRESSING THE SHIFTER BUTTON IN/OUT WILL TURN THE CAR OFF BUT NOT IT CAN TAKE UP TO 5 MINUTES OF TURNING THE CAR ON/OFF AND SHIFTING GEARS TO GET THE CAR TO RECOGNIZE THAT IT IS IN PARK. (THE DASHBOARD DOES RECOGNIZE THAT IT IS IN PARK WITH THE "P" BESIDE THE MILEAGE BUT THE SENSOR DOES NOT.) IT IS A SAFETY CONCERN BECAUSE THE CAR CAN NOT BE TURNED OFF AND LOCKED. DESPITE ONLY HAVING THE CAR FOR A LITTLE OVER 2 YEARS, THE DEALERSHIP SAYS THE COSTS NEEDS TO BE COVERED OUT OF POCKET SINCE IT WAS A LOANER.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE ENGINE RAN FOR HOURS. EVENTUALLY, THE INTERNAL SYSTEM RECOGNIZED THAT THE VEHICLE WAS IN PARK AND FINALLY TURNED ITSELF OFF. THE MANUFACTURER HAD NOT DONE ANYTHING TO ADDRESS THE FAILURE; HOWEVER, THEY ISSUED TECHNICAL SERVICE BULLETIN NUMBER: 18-NA-297 ON DECEMBER 13, 2018. THE CONTACT CALLED NUMEROUS UNKNOWN DEALERS ACROSS THE COUNTRY TO TRY TO BUY THE PART MENTIONED IN THE SERVICE BULLETIN, BUT THE PART WAS STILL ON BACKORDER. THE PART THAT WAS NEEDED FOR THE REPAIR WAS THE TRANSMISSION SHIFTER ASSEMBLY (NUMBER: 13528228). THE COST OF THE PART WAS LESS THAN $150. THE CONTACT STATED THAT THE VEHICLE WAS OUT OF ITS INITIAL WARRANTY. THE FAILURE MILEAGE WAS 47,500. THE VIN WAS UNKNOWN. *TR

I REPORTED A PROBLEM OVER A YEAR AGO, AND DESPITE SEVERAL TRIPS TO THE DEALER, THE PROBLEM HAS GOTTEN WORSE. THE VEHICLE SEEMS TO SHIFT TO NEUTRAL WHILE SHIFTING FROM 2ND TO 3RD GEARS. THIS RESULTS IN A VERY HARSH SHIFT. THE MAIN SAFETY ISSUE IS THAT WHILE YOU ARE TRYING TO ACCELERATE, YOUR VEHICLE GOES INTO NEUTRAL AND YOU NEARLY STOP. NOT ONLY HAVE I BEEN SLAMMED INTO MY SEAT WHEN IT FINALLY CATCHES IN THE NEXT GEAR, BUT I'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES. IT IS VERY DANGEROUS. THE DEALER CLAIMS IT'S "DOING WHAT ITS SUPPOSE TO".

OUR 2017 GMC ACADIA DENALI SAYS TO PUT THE CAR IN PARK BEFORE TURNING IT OFF WHEN THE CAR IS ALREADY IN PARK AND ENGINE OFF. ALL ELECTRONICS STAY ON AND WILL KILL THE BATTERY.