2013 GMC ACADIA Complaints

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE LIGHT ON THE SIDE VIEW MIRROR ILLUMINATED WITHOUT WARNING AND CAUSED THE INSTRUMENT PANEL AND INTERIOR LIGHTING TO BLACK OUT. WHEN THE VEHICLE WAS TURNED OFF, THE ELECTRICAL SYSTEM AND LIGHTING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING CHAMPION BUICK GMC (855-587-3503, LOCATED AT 7885 GRAND RIVER AVE, BRIGHTON, MI 48114). THE DEALER STATED THAT SINCE THE VEHICLE HAD MORE THAN 80,000 MILES, IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

SIDE DETECTION MODULE IS A WARRANTY RECALL BY GM AND THEY WILL NOT REPLACE THE PART DUE TO MILEAGE. I WAS NEVER INFORMED OF THE RECALL BY GM SO THEY SHOULD HONOR THEIR RECALL.

I HAVE NEVER HAD TO REPLACE BULBS IN THE HEADLIGHTS IN A VEHICLE I HAVE OWNED. THE HEADLIGHTS IN THIS VEHICLE WERE GOOD ABOUT 2 YEARS. BUT, SINCE THEN I HAVE HAD TO REPLACE BOTH BULBS IN THE HEADLIGHTS EVERY YEAR. AND, I HAVE TO HAVE THE A/C SYSTEM WORKED ON EVERY YEAR AS WELL BEGINNING 3 MONTHS AFTER I PURCHASED IT. PURCHASING THIS VEHICLE IS THE WORST DECISION I HAVE EVER MADE IN MY LIFE. I AM CONSTANTLY HAVING SOMETHING BREAK. HEADLIGHTS, WHEEL BEARINGS, MOTOR MOUNT, MULTIPLE ISSUES WITH A/C, TRANSMISSION.

ABOUT 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASH BLACKED OUT FOR A FEW SECONDS, THEN WOULD GO THRU CHECKS AS IT WOULD COME BACK ON. THE MORNING I TOOK IT TO DEALER, THE PROBLEM STOPPED. THEY COULD FIND NOTHING. TWO DAYS AGO WHILE DRIVING VERY SLOW (MAYBE 10 MPH) IN HEAVY TRAFFIC THE DASH BEGAN GOING THRU ITS CHECKS AGAIN. I STOPPED AND WENT INTO A GAS STATION FOR A COUPLE OF MINS, RETURNED AND COULD NOT UNLOCK THE FRONT DOORS WITH MY KEY FOB. GOT INTO THE VEHICLE AND IT WOULD NOT START, NOR DID IT CRANK (NO SOUND). AFTER TRYING SEVERAL TIMES, IT DID START. O'REILLY AUTO PARTS CHECKED IT AND SAID THAT MY STARTER WAS BAD. THEY DID NOT HAVE ONE IN STOCK. I RETURNED TO THE CAR AND WHEN IT FINALLY STARTED, THE RADIO DID NOT COME ON. AFTER A FEW RE-STARTS, THE RADIO DID COME ON. RESEARCHED THE PROBLEM, AND FOUND A VIDEO ON THE SAME MAKE AND MODEL THAT MENTIONED A RECALL. CHECKED MY VIN, NO RECALL, BUT VEHICLE IS UNDER WARRANTY. HOPEFULLY THEY WILL FIND THE ISSUE AND FIX THE PROBLEM.

I HAVE BEEN HAVING ELECTRICAL OR RADIO PROBLEMS SINCE 2016 FINALLY IN 2017 THEY REPLACED THE RADIO THEY STATED THE RADIO WAS THE ISSUE. BECAUSE MY RADIO FREEZES AND TURNS OFF AND ON.EVERY SECOND MONTHS LATER IT STARTED DOING IT. I AM A NURSE I AM A BUSY MOM TOO. TOOK IT BACK TO DEALER AND THEY DID RESET, UPDATE AND THE RADIO WAS FINE. MONTHS LATER THERE I GO HAVING SAME ISSUE AND NOW NO WARRANTY FOR RADIO. NOW THEY ARE SAYING THAT THEY CANT REPLACE WITH WARRANTY BECAUSE IS NOT COVERED. WOW IS INSANE, DEALER DOES NOT WANT TO TAKE PART IN THIS ISSUE. I HAVE SEEN A LOT OF PEOPLE COMMENTS WITH SAME PROBLEMS WITH RADIO OF THIS MODEL TOO. I NEED A SOLUTION TO GET MY RADIO FIX. I HAVE HAD TO GO TO THE DEALER AND LITERALY TELL THEM WHAT IS WRONG WITH MY CAR IN ORDER FOR THEM TO FIX.

HAVE VIBRATION WHEN TAKING OFF FROM A STOP DUE TO DEFECTIVE TORQUE CONVERTER WITH ONLY 95500 MILES ON VEHICLE HAD TO REPLACE AND REBUILD TRANSMISSION

HEADLIGHTS HAVE BEEN REPLACED TWICE SINCE PURCHASING THE VEHICLE IN MAY 2015. MOST RECENTLY, BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. FUSES WE CHECKED. PRIOR TO THE LAST HEADLIGHT CHANGE, THE LAMPS VERY VERY DIM AND AS SUCH VISIBILITY WAS POOR, SO MUCH SO THAT IT WAS A SAFETY HAZARD.

PISTON CONNECTOR ROD PUT A WHOLE IN THE ENGINE AT ONLY 62700 (2700 MILES AFTER OIL CHANGE THAT WAS ALWAYS CHANGED AFTER OIL CHANGE LIGHT CAME ON AROUND EVERY 4500 TO 5000 MILES)MILES ON THE VEHICLE. WE WERE DRIVING AT 70 MPH ON MAJOR HIGHWAY AND SUDDENLY STOP RESPONDING AND WOULD NOT START IN AN AREA THAT ONLY HAD HALF OF EMERGENCY LANE(SO THE CAR WAS TAKING PART OF TRAVEL LANES) .THIS WAS DECEMBER 27,2018 AT 11:30 PM WITH ME, MY WIFE, OUR 2 KIDS, OUR NEPHEW AND THEIR FRIEND (8, 12,13 AND 14 YEARS OLD) WE WERE COMING BACK FROM A SKI TRIP 1 AND HALF HOUR FROM HOME, IT HAPPENED ABOUT 40 MINUTES AWAY FROM HOME .WE COULD NOT COME OUT THE CAR, IT WAS NOT SAFE PLACE OUT OF THE CAR. STATE POLICE DROVE BY AND DID NOT STOP, I CALLED THEN TO SEND SOMEONE UNTIL TOW TRUCK COME.TOW TRUCK CAME FIRST AFTER AROUND 45 MINUTES.CAR COMPUTER CLUSTER START TO SHOW BATTERY WAS DYING, IT WAS PIT BLACK WITH 18 WHEELER AND CARS FLYING BY. THIS IS A SAFETY ISSUE - DRIVERS WITH FAMILIES SHOULD BE MADE AWARE.I WENT TO THE LOCAL GMC DEALER TO ASK WHY IT HAPPENED SINCE CAR HAS 62700 MILES AND THEY ASK ME IF MY WIFE DOES OFF ROAD I SAID NO.BUT I ASKED MY WIFE TO MAKE SURE SHE SAID NO.BUT TO MAKE DOUBLE AND TRIPLE SURE I ASKED MY 8 YEARS OLD DAUGHTER AND MY 12 YEARS OLD IF THEIR MOTHER DRIVES ON MUD, WATER,BUMP HILLS, WET LAND, SHAKING PLACES AND POT HOLES. THEY SAID NO BUT THAT WOULD BE FUN (LOL). THANK YOU GMC FOR A NICE HOLIDAY GIFT.

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPERS STOPPED WORKING WHEN THE TURN SIGNALS WERE ENGAGED. THE DEALER (MOORE GMC TRUCK, 84 HIGH ST, DANVERS, MA 01923, (978) 774-0040) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR REPLACING THE WIPER MOTOR SINCE THE WARRANTY HAD EXPIRED. THE CONTACT CLAIMED TO HAVE NOTICED THE FAILURE BEFORE THE WARRANTY EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO OFFERED A $100 CREDIT TOWARD THE REPAIR COST. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 25,000.

AFTER THE "SERVICE BATTERY CHARGING SYSTEM" ANNOUNCEMENT, MY HUSBAND WENT ONLINE TO FIND I PROBABLY NEEDED A NEW BATTERY. I DROVE A FEW BLOCKS AND HAD THE BATTERY/ALTERNATOR TESTED (THEY WERE FINE). WHEN DRIVING HOME THE VEHICLE ENTERED LOW POWER MODE. MANY SYSTEMS STARTED TURNING OFF: RADIO, HEATER, STABILITY, TRACTION, ABS, SPEEDOMETER, AND THE VEHICLE STARTED CHUGGING. BY NOW I WAS ON A PORTION OF THE HIGHWAY THAT WAS RURAL AND TRYING TO MAKE IT TO CLOSEST MECHANIC. HOWEVER, THE CAR LOST POWER/TURNED OFF. WITH THIS WAS LOSS OF POWER STEERING AND I LET IT COAST TO THE FURTHEST/SAFEST SPOT. I'VE READ OTHERS LOST POWER BRAKING, BUT I LET IT COAST SO FAR THAT I WOULDN'T KNOW. THE CAR LOST POWER TO THE POINT MY 4-WAY FLASHERS WOULDN'T WORK. I'VE PAID A TOW BILL AND HAVE NO IDEA WHAT'S GOING TO HAPPEN. VERY, VERY FRUSTRATED AND DISAPPOINTED. PLEASE KNOW ONE HOUR ELAPSED BETWEEN MY BATTERY/ALTERNATOR BEING TESTED AND THE CAR DYING ON THE HIGHWAY (I STOPPED QUICK FOR GROCERIES).