2015 GMC CANYON Complaints

UPON START UP, POWER STEERING HAS FAILED NUMEROUS TIMES MAKING STEERING EXTREMELY DIFFICULT. IT HAS ALSO OCCURED ONCE WHILE IN MOTION, THANK GOODNESS AT A SLOW SPEED. AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE". I UNDERSTAND THERE IS A OPEN INVESTIGATION REGARDING THIS KNOWN ISSUE. LOCAL DEALER WAS NOT ABLE TO REPLICATE THE ISSUE, THUS SAID NOTHING THEY COULD DO. THIS GIVES ME GRAVE CONCERN THAT IT WILL OCCUR WHILE DRIVING AT A HIGHER SPEED RATE, AND THAT SOMEONE IN THE VEHICLE, OR ANOTHER VEHICLE WILL GET SERIOUSLY HURT. MILEAGE ON VEHICLE IS 44,000 MILES

APRIL 13, 2018 STEERING WENT OUT WHEN DRIVING DEALER FIXED, JANUARY 27, 2021 STEERING WENT OUT WHEN DRIVING DEALER SAID IT WAS BATTERY THEY INSTALLED NEW BATTERY. FEBRUARY 6, 2021 STEERING WENT OUT WHILE DRIVING ON INTERSTATE AGAIN TOOK TRUCK TO DEALER WHO KEPT VEHICLE AND WILL CALL ME!?

I WAS DRIVING ON INTERSTATE 75 AND STEERING WENT OUT VERY DANGEROUS STABILIZER WARNING ON DASH I PULLED OVER TURNED OFF AND RESTARTED TO GET HOME THEN TOOK TO DEALER. THIS HAPPENED IN 2018 AND WAS REPAIRED AT MY COST AT DEALERSHIP AND THE SAME HAPPENED AGAIN YESTERDAY 1/26/2021 !

SEVERAL TIMES, WHILE DRIVING VEHICLE LOST POWER STEERING THEN STABILITRAK ACTIVATED AND TRUCK STARTED VEERING LEFT. VEHICLE WAS IN MOTION. WHEN VEHICLE WAS RESTARTED POWER STEERING RETURNED FOR APPROXIMATELY A MILE. DURING THAT MILE TEST RUN STABILITRAK WAS ON AND VEHICLE WAS STILL VEERING LEFT.

THE POWER STEERING ASSIST STOPPED WORKING ON A CITY STREET. EXTREMELY DIFFICULT TO STEER. THE SECOND INCIDENCE HAPPENED ON A HIGHWAY.

I WAS MAKING A RIGHT-HAND TURN IN TOWN WHEN THE POWER STEERING QUIT ALMOST HITTING A CAR THAT WAS SITTING AT THE INTERSECTION. I KEPT DRIVING LIKE A LOG WAGON UNTIL I GOT HOME. I TURNED THE TRUCK OFF AND THEN BACK ON WHICH SEEMED TO UNLOCK THE STEERING WHEEL. BUT NOW EVERY TIME I DRIVE THIS TRUCK IT AVERAGES AT LEAST 2 TO 3 TIME SHUTTING THE STEERING DOWN. IT STARTED AT 34500 MILES. I CALLED EVERYONE I CAN THINK OF TO SEE IF THEY KNOW WHAT IT TAKES TO FIX IT. NO LUCK.

WHILE DRIVING DOWN THE INTERSTATE, ALARMS AND DISPLAY MESSAGES APPEARED INDICATING THAT MY STABILITRACK AND POWER STEERING WERE OUT. I DID IN FACT LOSE POWER STEERING AND HAD TO DRIVE WITHOUT POWER STEERING FOR APPROXIMATELY 20 MILES BEFORE I COULD SAFELY PULL OVER. ONCE I PULLED OVER, I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AND I REGAINED POWER STEERING. THIS WAS EXTREMELY DANGEROUS AND THERE APPEARS TO HAVE BEEN A RECALL FOR THIS SAME ISSUE IN 2016; HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE IT HAVING A BUILD DATE OF MARCH 2015.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE IN LINE AT A DRIVE THRU RESTAURANT, THE POWER STEERING FAILED. THE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. AN UNKNOWN MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO THE STEER THE VEHICLE INTO A PARKING SPACE. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BENTLEY BUICK GMC (2120 DRAKE AVE SW, HUNTSVILLE, AL 35805) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING MODULE NEEDED BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

SEVERAL TIMES OVER PAST MONTH AND TIME SINCE I HAVE OWNED THE VEHICLE . THE POWER STEERING MODULE WILL GO OUT DURING DRIVING. WHEN THIS HAPPENS POWER STEERING IS LOST AND I RECEIVE WARNING CHIME AND AM NOT ABLE TO STEER PROPERLY. I AM VERY CONCERNED THIS COULD CAUSE A CRASH. GM IS OFFERING NO HELP BECAUSE MY VEHICLE VIN DOES NOT SHOW UP UNDER THE RECALL.

WHILE BEING IN A STATIONARY POSITION, MY VEHICLE KEY WILL NOT COME OUT OF THE IGNITION. IF THE KEY IS INSERTED AND IMMEDIATELY ATTEMPTED TO BE REMOVED, IT WILL COME OUT WITH NO ISSUES. HOWEVER, IF THE KEY IS INSERTED AND THE VEHICLE IS DRIVEN, THE KEY WILL BE STUCK IN THE ACCESSORY 'ACC' POSITION. THE KEY WILL REMAIN STUCK FOR OVER 10-15 MINUTES UNTIL IT CAN BE REMOVED FROM THE IGNITION. (THE LONGEST WAIT TIME WAS 30 MINUTES) THIS ISSUE HAS CAUSED POTENTIAL THEFT FOR OUR TRUCK AND THREAT TO OUR OWN SAFETY. IT HAS ALSO CAUSED THE VEHICLE BATTERY TO COMPLETELY DIE, DUE TO THE KEYS BEING STUCK IN THE ACC POSITION.