2015 GMC CANYON Complaints

WHILE DRIVING POWER STEERING FAIL AND MESSAGE READING SERVICE POWER STEERING MESSAGE DISPLAYED ON DASHBOARD ALONG WITH SERVICE STABILATRAC AND MESSAGE ALONG WITH STABILATRAC AND TRACTION CONTROL LIGHTS ILLUMINATED, AT TIME OF ISSUE I WAS GOING AROUND A TURN IN WHICH I ALMOST CRASHED AS THE STEERING WHEEL AUTOMATICALLY WENT INTO THE STRAIGHT POSITION. THIS IS NOW HAPPENING MULTIPLE TIMES A DAY AND I HAVE TO PUT THE TRUCK IN NEUTRAL AND SHUT OFF AND RESTART IT IN WHICH SOMETIMES IT DOES NOT RESET. GM SAYS OTHER TRUCK WAS NOT INCLUDED IN THE PREVIOUS RECALL IN WHICH I AM NOW HAVING THE SAME EXACT ISSUES.

POWER STEERING STOPPED WORKING WHILE DRIVING. TRUCK WAS EXTREMELY DIFFICULT TO TURN AND DANGEROUS TO DRIVE. PROBLEM WAS TEMPORARILY RESOLVED BY TURNING OFF THE TRUCK AND RESTARTING IT. THE SYMPTOM IS EXACTLY THE SAME AS THOSE DESCRIBED IN RECALL NO. 16V054000, BUT I HAVE BEEN INFORMED THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.

WHILE DRIVING SOME TIMES ON THE HIGHWAY AND SOMETIMES WHEN DRIVING SLOW IN THE CITY I LOST POWER STEERING ASSIST AND HAD TO SHIFT TO NEUTRAL AND TURN ENGINE OFF AND RESTART ENGINE AGAIN TO HAVE POWER STEERING WORKING AGAIN. HAVE BEEN HAPPENING INTERMITTENTLY.

HI. THIS IS MY SECOND FORMAL COMPLAINT REGARDING INTERMITTENT LOSS OF POWER STEERING, TRACTION CONTROL, AND STABILITY CONTROL ON MY 2015 GMC CANYON. THERE HAVE BEEN RECURRING TEMPORARY LOSSES OF THE AFOREMENTIONED VEHICLE CAPABILITIES WHILE THE VEHICLE IS IN MOTION, LEADING TO SEVERELY DEGRADED VEHICLE PERFORMANCE, HANDLING, AND TRACTION. IN EVERY CASE, WARNINGS LIGHTS HAVE DISPLAYED IMMEDIATELY BEFORE THE LOSS OF CONTROL. THESE LIGHTS HAVE ALSO 'TURNED-OFF' OR RESET WHEN THE VEHICLE WAS RESTARTED. I HAVE REPEATEDLY BROUGHT MY TRUCK INTO AUTHORIZED GMC SERVICE APPOINTMENTS SOON AFTER THE WARNING LIGHTS AND PERFORMANCE FAILURES, OR IN ONE INSTANCE AS THE WARNING LIGHT WAS ACTIVELY ILLUMINATED. EACH TIME, THE SERVICE DEPARTMENT WAS NOT ABLE TO RECREATE THE ISSUE OR PULL ANY RELEVANT SERVICE CODES RELATED TO THE PROBLEM. NEEDLESS TO SAY, I DO NOT BELIEVE THE ROOT CAUSE ISSUE HAS BEEN ADJUDICATED AND I THINK THIS REPRESENTS A CLEAR AND PRESENT DANGER TO DRIVERS OF THE 2015 GMC CANYON SUCH AS MYSELF. WHILE MY TRUCK WAS NOT PART OF THE PAST RECALL, THIS SEEMS STRONGLY RELATED TO THE PRIOR STEERING GEAR CONNECTOR RECALL.

I WAS TAKING OFF FROM A STOP SIGN AND TURNING RIGHT INTO TRAFFIC. ACCELERATION WAS MODERATE WHILE COMPLETING THE TURN WHERE I HAD TO REDUCE THE THROTTLE TO PREVENT THE TIRES FROM SPINNING. THE TRANSMISSION SHIFTED INTO TOO HIGH OF A GEAR AS A RESULT AND DID NOT DOWNSHIFT WHEN 50% PLUS THROTTLE POSITION WAS APPLIED. ENGINE HAD LACK OF POWER. I HAD TO STOMP IT TO THE FLOOR TO GET IT TO DOWNSHIFT. BY THIS TIME TRAFFIC WAS COMING UP ON ME FAST BECAUSE OF THE EXCESSIVE DELAY TRYING TO GET THE TRANSMISSION TO RESPOND. THE TRUCK HAS THE MOST CURRENT SOFTWARE UPDATES BASED ON WHAT THE DEALERSHIP TOLD ME.

OVER THE PAST THREE DAYS OUR GMC CANYON HAS UNEXPECTEDLY LOST POWER STEERING AS WE WERE DRIVING DOWN THE ROAD. WHEN THE POWER STEERING GOES OUT, THE ICONS FOR STABILITRACK AND TRACTION CONTROL ALSO POP UP ON THE INSTRUMENT PANEL. POWER STEERING IS ONLY RESTORED BY TURNING THE ENGINE OFF THEN BACK ON AGAIN. THIS ISSUE OCCURRED 3 TIMES WITHIN APPROXIMATELY 30 MINUTES TODAY AS WE WERE DRIVING BETWEEN 45 AND 60 MPH ON A TWO LANE RURAL HIGHWAY THAT WAS RECENTLY RESURFACED. THIS VEHICLE WAS NOT INCLUDED IN THE 2016 RECALL FOR A SIMILAR SOUNDING ISSUE.

MY SISTER WAS DRIVING THE TRUCK WHEN THE POWER STEERING QUIT WORKING WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED. THE STEERING STILL WORKED BUT WAS NO LONGER POWER ASSISTED. TURNING OFF THEN RESTARTING SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW.

THIS IS THE SECOND TIME IN 5 MONTHS THAT MY STEERING WENT OUT ON MY 2015 GMC CANYON. THE FIRST TIME THE DEALERSHIP SAID IT WAS AN ELECTRONIC HARNESS ISSUE EVEN THOUGH THERE HAS BEEN MULTIPLE REPORTS OF STEERING ISSUES. THIS IS VERY SCARY WHEN THIS HAPPENS AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. I WAS DRIVING AND THEN ALL OF A SUDDEN STEERING SHUTS OFF AND THE STABILITY LIGHT COMES ON.

THE POWER STEERING BECAME DISABLED WHILE DRIVING STRAIGHT AT HIGHWAY SPEED IN MY 2015 GMC CANYON AT 52K MILES. I WAS FORCED TO MAKE AN UNSAFE STOP ON THE SHOULDER AND IT TOOK SEVERAL RESTARTS TO GET THE STEERING TO ENABLE AGAIN. SINCE THIS HAPPENED THE FIRST TIME IT HAS STARTED OCCURRING INTERMITTENTLY WHILE DRIVING. THIS HAS MADE MY VEHICLE UNSAFE TO OPERATE FOR ME AND OTHER DRIVERS ON THE ROAD. GM CLAIMS THAT MY VEHICLE IS INELIGIBLE FOR THE PREVIOUS RECALL.

TWO TIMES IN TWO DAYS. LOSS OF COMPLETE STEERING. MY SON DRIVING STRAIGHT 45MPH ON PAVED ROAD. MESSAGE ON DASH BOARD READ 'LOSS OF POWER STEERING CONTROL' AND THE TRACTION CONTROL AND STABILITRAK LIGHTS ALSO CAME ON. COULD NOT EVEN TURN THE STEERING WHEEL. CAME TO A STOP ASAP. SHUT OFF TRUCK AND RESTARTED AND WAS NORMAL AGAIN. VERY SCARY!! SECOND TIME HE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 73MPH AND SAME THING HAPPENED WITH OTHER VEHICLES NEAR. COULDN'T STEER. WAS ABLE TO KEEP TO THE RIGHT AND GET ONTO THE SHOULDER AND STOP. VERY VERY VERY SCARY!!!!!! SHUT TRUCK OFF AND TURNED AGAIN AND EVERYTHING WORKED AGAIN. TRUCK IS PARKED AND WON'T DRIVE NOW. DEALER SAID THIS TRUCK IS NOT PART OF THE RECALL EVEN THOUGH IT HAS THE SAME EXACT PROBLEMS. VERY MUCH A SAFETY ISSUE AND COULD HAVE DIED. GM MUST FIX THIS HORRIFIC SAFETY PROBLEM!!!!!!