2016 GMC CANYON Complaints

THE POWER STEERING HAS GONE OUT COMPLETELY ON SEVERAL OCCASIONS. VEHICLE IS VERY DIFFICULT TO CONTROL ESPECIALLY WHEN ON INTERSTATE AT HIGHER RATE OF SPEED. THIS IS DANGEROUS. IT IS A SHAME THAT GMC ONLY INCLUDED 2015 CANYONS IN RECALL AND NOT 2016 BUT ALSO THAT NHTSA HAS NOT INTERVENED ON THIS VERY DANGEROUS MALFUNCTION.

VEHICLE FREQUENTLY SHUTS OFF DURING BRAKING OR WHILE STOPPED AND MUST BE RESTARTED BEFORE THE VEHICLE CAN OPERATE AGAIN. VEHICLE EXPERIENCES VIOLENT GEAR CHANGES AND SIGNIFICANT LAGGING DURING PERIODS OF MODERATE ACCELERATION AT LOW SPEEDS. GEAR CHANGES RESULT IN EITHER SEVERE UNRESPONSIVENESS AND A GENERAL LACK OF ACCELERATION OR AN AGGRESSIVE GEAR CHANGE THAT JERKS THE VEHICLE AND SPINS THE TIRES.

LIKE THOUSANDS OF OTHER CANYONS/COLORADOS, POWER STEERING FAILS AT RANDOM TIMES CAUSING STEERING WHEEL TO BE RIPPED FROM HANDS. EXTREMELY DANGEROUS. HAPPENS AT ALL SPEEDS, MOVING OR STATIONARY. I DON'T UNDERSTAND WHY IT'S ONLY RECALLED ON 2015 MODELS WHEN IT'S EXACTLY SAME PROBLEM.

I PUT THE CAR INTO PARK AND TURN THE KEY TO TURN THE IGNITION OFF. ENGINE TURNS OFF BUT KEY DOES NOT TURN IN TO OFF POSITION. I HAVE TO START AND TURN THE TRUCK OFF MULTIPLE TIMES TO RELEASE THE KEY.

TRANSMISSION CONSISTENTLY SHUDDERS WHEN ACCELERATING IN ALL DRIVING CONDITIONS AND SPEEDS, AND SOMETIMES GOES TO HIGHER RPMS WHEN ENGINE IS WARM AND RESTARTED. DEALER SAID THIS WAS NORMAL WHEN RECENTLY BROUGHT IN. IT WAS NOT SHOWING ANY CODES. DEALER SAID NOT TO KEEP 4X4 IN AUTO MODE. LESS THAN A WEEK AFTER RECEIVING TRUCK BACK FROM DEALER, A 4 WHEEL DRIVE WARNING MESSAGE WAS DISPLAYED AND THE CAR WOULD NOT GO INTO 4 WHEEL DRIVE OR AUTO. MESSAGE AND PROBLEM COMES AND GOES. SHUDDERING SHOULD NOT OCCUR AND KEEPING IN AUTO MORE DURING RAIN AND COLD WEATHER IS A SAFETY PRECAUTION THAT SHOULD NOT BE AN ISSUE.

DRIVING DOWN THE ROAD AND MY STEERING WHEEL LOCKED UP WITH A NOTIFICATION POPPING UP SAYING POWER STEERING DRIVE WITH CARE. I COULDN'T TURN THE STEERING WHEEL AT ALL. I HAD TO PUT MY TRUCK IN PARK IN THE MIDDLE OF THE ROAD AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR THE MESSAGE TO CLEAR AND MY STEERING TO WORK AGAIN. LUCKILY I WAS CLOSE TO THE HOUSE AND DIDN'T HAVE TO DRIVE MUCH FURTHER. I'M WORRIED IT WILL HAPPEN AGAIN WHICH IS SCARY BECAUSE I HAVE A ONE YEAR OLD AND ANOTHER NEWBORN COMING IN THE NEXT FEW MONTHS.

DRIVING 65 MILES AN HOURS AND STEERING WHEEL LOCKED, SEVERAL TIMES, I COULD OF HAD AN ACCIDENT ON THE EXPRESS WAY, IT HAPPENED AGAIN WHILE I TRY TO TAKE IT TO THE DEALER TODAY 09/19/2020. I ALSO HAVE PICS OF THE WARNING IT PROVIDED ME, 'STABILITRAK' AND 'POWER STEERING DRIVE WITH CARE' TRUCK WAS IN MOTION WHEN THIS OCCURRED.

THE CONTACT OWNED A 2016 GMC CANYON. THE CONTACT STATED THAT ON 10/14/2019, WHILE BRAKING TO MAKE A RIGHT TURN INTO THE GMC DEALERSHIP (BROWN & BROWN AT1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900) FOR ROUTINE MAINTENANCE, THE VEHICLE LOST POWER AND THE POWER STEERING WAS DISABLED MAKING STEERING VERY DIFFICULT. THIS OCCURRED AGAIN BEFORE ARRIVING AT THE SERVICE ENTRANCE. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INITIAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,216. SEE INVOICE ATTACHMENT. HE SECOND FAILURE OCCURRED ON 9/16/2020 WHILE THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN. THE VEHICLE LOST POWER AND THERE WAS A LOSS OF STEERING ASSIST MAKING STEERING VERY DIFFICULT. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE PROBLEM OCCURRED AGAIN THAT DAY. ON 9/17/2020, THE VEHICLE WAS TOLLED TO HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900. THE SECOND FAILURE MILEAGE WAS 55,468. THE PROBLEM COULD NOT REPLICATED OR IDENTIFIED. SEE INVOICE ATTACHMENT. THE CONTACT SOLD THE VEHICLE ON 9/29/2020.*JB

TRUCK HAS STARTING ISSUES WHEN SHOPPING OR GETTING GAS. ENTIRE TRUCK SYSTEM GOES DEAD. TRUCK HAS TO SIT FOR 10 MINUTES OR SO. THEN OUT OF THE BLUE ALL THE SYSTEMS IN TRUCK WILL START WORKING. THIS AFFECTS THE ALL DOOR LOCKS, POWER SEATS, POWER WINDOWS, RADIO, INSTRUMENT PANEL, IGNITION SWITCH ALL INTERIOR LIGHTS AND ALL EXTERIOR LIGHTS HEADLIGHTS, ALL TURN SIGNALS, ALL WINDSHIELD WIPERS, IN SHORT ALL ELECTRICAL COMPONENTS INCLUDING AUTOMATIC TRANSMISSION GEAR SHIFT. THIS HAPPENS WARNING REASON FOR THIS OCCURRENCE.

LATELLY I'M HAVING PROBLEM IT A GMC CANYON 2016 THAT CAUSE THE VEHICLE TO LOOSE POWER STEERING LOSS, AND STABILITY CONTROL ASSIST WHICH MAKE THE CAR TO BECOME VERY HARD TO MANEUVER, IN THE HIGHWAY AND LOCAL ROADS THE FIRST TIME THIS HAPPEN WAS BEGINNING OF AUGUST I BROUGHT TO THE DEALER HE RESET THE CONTROLS AND PROBLEM DISAPPEARED JUST TO RETURN ONE MONTH LATER.