2015 GMC CANYON Complaints

I HAD BROUGHT MY CANYON IN TO GET THE STEERING RACK REPLACED BECAUSE OF THE POWER STEERING ISSUE AND THE RECALL. I ENDED UP HAVING TO DRIVE MY TRUCK TO THE DEALER WITHOUT POWER STEERING WHEN I GOT IT FIXED. NOW THAT THE STEERING RACK HAS BEEN REPLACED THERE'S SLACK IN MY STEERING WHEEL WHILE I'M DRIVING. THE DEALER NOW SAYS THAT I NEED TO CHANGE MY STEERING COLUMN BECAUSE THERE'S SLACK IN THE JOINTS IN THE STEERING COLUMN THAT IS CAUSING THE PLAY IN THE STEERING WHEEL. THERE WAS NO PLAY IN THE STEERING PRIOR TO THIS NO POWER STEERING EVENT AND IT CERTAINLY SEEMS THAT DRIVING THE TRUCK WITHOUT POWER STEERING CAUSED THIS ISSUE WITH THE JOINTS IN THE STEERING COLUMN THAT NOW THEY WANT TO CHARGE ME $800 TO FIX. THIS REPAIR SHOULD BE COVERED SINCE IT'S PRETTY APPARENT THAT THE RECALL ISSUE, DRIVING WITHOUT POWER STEERING, CAUSED THIS ISSUE AS WELL.

WHILE DRIVING THE POWER STEERING FAILS. THE ELECTION CONTROL CHECK LIGHT COMES ON DURING THIS TIME. THIS STARTS WHEN DRIVING AND ONLY RESETS ITSELF ONCE THE VEHICLE IS TURNED OFF AND BACK ON SEVERAL TIMES.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALLEN TILLERY AUTO (4573 CENTRAL AVE, HOT SPRINGS, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS INVALID.

ON SEPARATE OCCASIONS WHILE VEHICLE WAS IN ON POSITION (IN DRIVE, IN MOTION, AND/OR IN PARK), ALERTS CAME ON DASHBOARD ALERTING TO 2 SERVICE ISSUES. 1. SERVICE STABILITRAK AND 2. SERVICE POWER STEERING. AT THAT TIME POWER STEERING IN THE VEHICLE WAS LOST. VEHICLE WAS DRIVEN INTO SAFE AREA, TURNED OFF, AND THEN TURNED BACK ON. UPON RESTART, VEHICLE DASH ALERTS AND POWER STEERING ISSUE WERE NO LONGER APPARENT.

I DROVE THE PICKUP TO WORK. AFTER BEING PARKED A COUPLE OF HOURS I STARTED IT TO RETURN HOME. UPON STARTING, A WARNING ABOUT THE NEED TO SERVICE THE POWER STEERING ILLUMINATED ON THE DASH DISPLAY. STEERING WAS EXTREMELY HEAVY AND DIFFICULT. I IMMEDIATELY TOOK THE VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP, THE MECHANIC FOUND THAT THE STEERING BOX WOULD NEED REPLACEMENT. THE TRUCK HAS 8100 TOTAL MILES.THAT FIGURE IS NOT A MISPRINT, IT HAS LESS THAN 10,000 MILES. HAD THIS OCCURRED WHILE DRIVING, THE RESULT COULD HAVE BEEN DEADLY. APPARENTLY, THIS IS A KNOWN PROBLEM WITH THE 2015 CANYON AND HAS HAD CERTAIN VEHICLES RECALLED, DEPENDENT ON BUILD DATE. A BRIEF INTERNET SEARCH PRODUCED APPROXIMATELY 30 OTHER CANYONS WITH THIS SAME ISSUE. THE DEALERSHIP IS ATTEMPTING TO CONVINCE THE REGIONAL REPRESENTATIVE FROM GMC TO COVER THE REPAIR. THE TRUCK WAS ONE MONTH OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING, A LOUD RATTLING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT DROVE TO MARTIN CADILLAC (LOCATED AT 12101 W OLYMPIC BLVD, LOS ANGELES, CA 90064, (310) 464-2183) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN BRACKET DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,722.

HAD VEHICLE SERVICED UNDER WARRANTY SEVERAL TIMES FOR TRANSMISSION ISSUES. I WAS TOLD BY THE DEALER I HAD THE MOST CURRENT SOFTWARE UPDATES AS OF MARCH OF 2018. VEHICLE CONTINUES TO BEHAVE BADLY UNDER CERTAIN CIRCUMSTANCES. TRANSMISSION DOES NOT DOWNSHIFT PROPERLY IF NEEDING TO ACCELERATE HARD. ENGINE RPM'S REV TO ABOUT 5,000 RPM AND THE TRANSMISSION GOES INTO TOO LOW OF A GEAR, UNTIL THE CORRECT GEAR IS FOUND. THIS CAUSES A DELAY IN RESPONSE THAT CREATES A SAFETY HAZARD. HAD ONLY ONE INSTANCE WHERE THE TRUCK ACCELERATED HARD OUT OF A 90 DEGREE TURN EVEN THOUGH ONLY LIGHT PEDAL WAS USED. TRANSMISSION SHUTTERS UNDER LIGHT LOAD WHEN GOING UP A SLIGHT UPGRADE. DEALERSHIP DOESN'T NOT WANT TO ACKNOWLEDGE THERE IS A PROBLEM. I WAS TOLD I WOULD BE CONTACTED IF FUTURE UPDATES WERE AVAILABLE AND HAVE HEARD ABSOLUTELY NOTHING.

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS CONCERNED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS FOR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR, DUE TO THE VIN NUMBER. *JS

TRUCK BEGAN LOSING STEERING CONTROL A MONTH AGO, THEN BECAME MORE FREQUENT THE LAST 2 WEEKS. DEALER REPLACE ENTIRE RACK AND PINION ASSEMBLY BECAUSE ELECTRIC STEERING HARNESS AND MODULES WERE FRIED. THIS WAS DUE TO LITTLE OR NO DI-ELETRIC GREASE IN THE CONNECTOR PLUGS, WHICH ALSO, ARE NOT WEATHERPROOFED FROM THE ELEMENTS. $2000 OUT OF MY POCKET TO FIX BECAUSE RECALL ONLY COVERS EARLIER MODELS. THIS IS A VERY SERIOUS SAFETY ISSUE. 3 TIMES THE STEERING GAVE OUT WHILE DRIVING AND IS VERY DIFFICULT TO CONTROL EVEN IF YOU CATCH IT IN TIME. THESE VEHICLES ARE DANGEROUS TO EVERYONE. I WANTED TO FIX IT BEFORE I GET RID OF IT SO SOMEONE ELSE WOULD NOT BE STUCK WITH THIS PROBLEM. TRUCK HAS 50,000 MILES ON IT. BAD DESIGN ON THE ELECTRIC POWER STEERING, CONNECTORS ARE IN THE ELEMENTS AND UNPROTECTED.

LESS THAN 48 HOURS AFTER A DEALER OIL CHANGE, MY 2015 GMC CANYON EXPERIENCED A POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A LIGHT. STABILITRAC/TRACTION CONTROL FAILURE ALSO OCCURRED WITH SERVICE NOTICES AND FAULT LIGHTS APPEARING ON THE DASH. VEHICLE HAD TO BE TOWED VIA FLATBED TO THE DEALERSHIP.