2015 GMC CANYON Complaints

STEERING WHEEL LOCKS UP WHILE DRIVING AND TURNING TO THE LEFT. THIS HAS HAPPENED TWICE SO FAR, LUCKILY IT HAD RETURNED TO NORMAL QUICKLY. GM HAS A RECALL FOR THIS BUT ONLY VEHICLES MADE JAN.2015 THRU MARCH 19, 2015. MY TRUCK WAS MADE ON MARCH 27, 2015. THIS PROBLEM JUST SHOWED UP NATURALLY AFTER WARRANTY.VEHICLE HAS 50,501 MILES. I HAVE ALSO HEARD OF 2017 MODELS HAVING THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE THAT SHOULD NOT BE IGNORED!

VEHICLE WAS STOPPED AT A STOPLIGHT WHEN THE INSTRUMENT CLUSTER STARTED ALERTING THAT STABILITRACK STABILITY CONTROL NEEDED TO BE SERVICED AND POWER STEERING WAS DISABLED, AS WELL AS THE TRACTION CONTROL OFF LIGHT WAS ILLUMINATED IN THE INSTRUMENT CLUSTER. TURNED VEHICLE OFF AND RESTARTED - POWER STEERING MESSAGE REAPPEARED BUT QUICKLY WENT AWAY AND POWER STEERING FUNCTION RETURNED. THE NEXT DAY WHILE DRIVING < 30 MPH ON CITY STREETS THE ERROR MESSAGES AND PROBLEMS REAPPEARED 4 OR 5 TIMES.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTLIFF BUICK GMC (169 W AARON DR, STATE COLLEGE, PA 16803), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATORS DIMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,680. *TT

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT SHE COULD NOT REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CLINTON TWP, MI 48036, (866) 774-0267). THE DEALER STATED THAT SINCE THE WARRANTY WAS EXPIRED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER DENIED THE CONTACT'S REQUEST FOR REIMBURSEMENT SINCE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000. *TT UPDATED 11/29/18*JB

HAVING MULTIPLE PROBLEMS WITH POWER STEERING FAILURE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE TO STOP THE TRUCK TURN IT OFF TO GET IT TO RESET. SOME DAYS IT MAY TAKE TURNING OFF THE VEHICLE 15 TO 20 TIMES BEFORE IT WILL RESET

WOULD RANDOMLY EXPERIENCE LOSS OF ELECTRICAL POWER STEERING ASSIST. LOSS OF ASSIST WOULD HAPPEN AT ALL TIMES, WHILE STATIONARY, WHILE DRIVING STRAIGHT, WHILE TURNING, AT HI LOW OR NO SPEEDS. NEEDED TO PARK VEHICLE AND TURN OFF AND RESTART VEHICLE TO RESTORE POWER STEERING ASSIST. OPERATOR WOULD BE PROMPTED WITH A "LOSS OF POWER STEERING, DRIVE WITH CARE" WARNING. SCANNING WITH OBDII TOOL SHOWED THE LOSS OF STEERING ASSIST WAS ALWAYS TIED TO U0420 DTC. ERRORS WERE OCCURRING IN AUGUST SO TEMPS WERE BETWEEN 70 AND 100 DEGREES F. ERROR IS BEHAVING EXACTLY LIKE A LOOSE ELECTRICAL CONNECTION, PROBABLY TO THE POWER STEERING TORQUE SENSOR. VEHICLE WAS TAKEN TO DEALERSHIP AND APPEARED TO BE EXHIBITING THE EXACT SAME SYMPTOMS AS NHTSA RECALL 16V054000. TRIED TO GET GM TO HONOR THIS REPAIR HOWEVER THEY CLAIMED MY VEHICLE IS NOT IN THE AFFECTED 2015 MODEL YEAR DATE RANGE. DEALER PERFORMED THE SAME REPAIR DEFINED BY THE RECALL AND HAVE NOT HAD ANY POWER STEERING LOSS FOR LAST 3 WEEKS SINCE RECEIVING VEHICLE BACK FROM DEALER. IF THE ERROR WAS NOT FIXED I WOULD HAVE EXPECTED IT TO CONTINUE HAPPENING AT THE SAME FREQUENCY AS BEFORE (2-5 TIMES PER DAY)

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE "SERVICE SELECT A TRACK" MESSAGE APPEARED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER APPROXIMATELY THREE MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THE VEHICLE WAS ABLE TO BE OPERATED, BUT EXCESSIVE EFFORT WAS NEEDED TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,295.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE IDLING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO TODD WENZEL BUICK GMC OF DAVISON (1146 SOUTH STATE ROAD, DAVISON, MICHIGAN, (810) 655-9587) FOR DIAGNOSTIC TESTING, BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT AND THE STABILITY CONTROL LIGHT HAS COME ON. THE FIRST TIME I CUT THE TRUCK OFF AND RESTARTED IT. AT THAT POINT IT APPEARED TO BE FINE. NOW IT BEEN ABOUT 2 WEEKS SINCE THE FIRST OCCURRENCE AND THIS MORNING IT HAPPENED AGAIN. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS. THERE IS A RECALL ON THE POWER STEERING FOR THE 2015 CANYON BUT I'M BEING TOLD THAT MY TRUCK IS NOT ON THE LIST. I THINK THEY NEED TO LOOK DEEPER INTO THIS PROBLEM.