2015 GMC CANYON Complaints

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE POWER STEERING AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (SHARRETT BUICK GMC, LOCATED AT 10312 AUTO PL HAGERSTOWN, MD 21740). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3174680341. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 44,000.

THE TRUCK FALLS ON IT'S FACE WHEN ACCELERATING AFTER SLOWING DOWN. THE DEALERSHIP SAYS NOTHING IS WRONG. THIS IS A DANGEROUS SITUATION. I HAVE TALKED WITH OTHER CANYON OWNERS AND THEY HAVE THE SAME PROBLEM.

AUTOMATIC TRANSMISSION. WHEN GOING UP A SLIGHT INCLINE TRANSMISSION STALL ON DOWN SHIFTING.DRIVER MUST FLOAT THE GAS PEDDLE OR PRESS FOR ADDITIONAL ACCELERATION IN ORDER TO CLIMB A SLIGHT INCLINE ON REGULAR ROAD TRAFFIC . INCLINE COULD BE NO MORE THAN 15 DEGREES

BETWEEN 20 AND 40 MPH TRUCK FAILS TO SHIFT TO A LOWER GEAR AND INCREASE SPEED. THIS CAUSES THE DRIVER TO KEEP PRESSING ON THE GAS AND THEN VEHICLE DECIDES TO SHIFT TO A LOWER GEAR AND LURCHES FORWARD, IF YOU'RE IN TRAFFIC THIS IS WHEN THE VEHICLE IS MOST DANGEROUS AND IF THE WEATHER IS SEVERE (SNOW OR ICE) COULD CAUSE YOU TO LOOSE CONTROL OF VEHICLE. I'VE NOTIFIED GM THROUGH THEIR ASSISTANCE CENTER AND HAVE YET TO HEAR FROM A GM ENGINEER. THE SHIFTING PROBLEM IS WELL DOCUMENTED ON THE WEB.

TRUCK TRANSMISSION CAUSES DANGEROUS DRIVING CONDITIONS I HAVE SAME COMPLAINT AS SEVERAL OTHERS IN THE NHTSA CUSTOMER COMPLAINT SECTION. BASICALLY THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE VEHICLE TO HESITATE WHEN ACCELERATION IS NEEDED UNTIL IT DOWNSHIFTS APPROPRIATELY. PRESSING DOWN HARD ON THE ACCELERATOR WILL RESULT IN A DOWNSHIFT, BUT THIS IS A POTENTIALLY DANGEROUS MANEUVER IN CROWED ROAD CONDITIONS.

THE HEADLIGHTS ON THIS TRUCK ARE SO DIM THAT AT NIGHT IT IS DIFFICULT TO SEE THE ROAD YOU ARE DRIVING ON. GMC NEEDS TO ADDRESS THE PROBLEM WITH A HEADLIGHT REPLACEMENT OR MAJOR IMPROVEMENT. *TR

THE POWER STEERING ASSIST HAS SHUT DOWN THREE TIMES MAKING IT VERY HARD TO STIR. THIS LAST TIME IT HAPPEN I WAS IN HEAVY TRAFFIC AND ALMOST WRECKED. MY WIFE IS 4'11" AND 95 POUNDS AND IS SCARED TO DRIVE THE TRUCK. I AM TOO NOW SINCE THE EVENT YESTERDAY. THE TRUCK WAS TAKEN TO THE DEALER FOR THE THIRD TIME YESTERDAY WHICH I WAS CLOSE TO WHEN IT HAPPENED YESTERDAY. I DRIVE IT WITHOUT THE POWER ASSIST TO MAKE SURE THEY UNDERSTAND HOW HARD IT IS TO DRIVE. IT WAS IN THE DEALER 3 OR 4 WEEKS AGO FOR A RECALL FOR THIS PROBLEM. AFTER 3 TIMES I NOR MY WIFE WANT TO DRIVE THE TRUCK AGAIN. IF IT KEEPS HAPPENING WE WILL EVENTUALLY WRECK. THE TRUCK HAS ONLY APPROXIMATELY 16,000 MILES ON IT.

THE DOORS OF THIS TRUCK DO NOT HAVE A WAY TO MANUALLY UNLOCK THEM THEY LOCK AUTOMATICALLY WHEN THE VEHICLE IS PUT IN GEAR IF THE BATTERY IS DESTROYED IN A CRASH THE OCCUPANTS ARE TRAPPED INSIDE ANYONE COMING TO HELP WOULD HAVE TO BREAK A WINDOW BUT STILL COULD NOT OPEN THE DOORS TO REMOVE THE OCCUPANTS IN THE EVENT OF A FIRE I FEEL THIS IS VERY UNSAFE

FALL OF 2015 THE HEATER AND DEFROST SYSTEM WENT OUT. ONLY COLD AIR COMING THROUGH. ENTIRE DASH BOARD HAD TO BE REMOVED. VEHICLE IN SHOP FOR OVER 1 WEEK 349 DAYS LATER IN FALL 2016 SAME PROBLEM. GM DEALER STATES THAT THE INTERNAL LEVER THAT CLOSES THE HEATER DOOR BROKE. THIS OCCURS WHEN VEHICLE IS MOVING OR STOPPED. REPAIR BILL OVER $1,000. VEHICLE STILL ON WARRANTY FOR 1,500 MILES. CONCERN ABOUT LONG RANGE RELIABILITY. ONE TIME PROBLEM BUT 2 TIMES IN LESS THAN A YEAR. WINDOWS FOG UP AND CAN NOT SEE TO DRIVE.

WHILE DRIVING ALL THE DASH BOARD INFORMATION ,LIGHTS,INFORMATION WENT DARK, FOUR TIMES SINCE I PURCHASED THIS TRUCK NEW ,FEB. 2015. I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES, ONE TIME WHEN THE PROBLEM WAS PRESENT,SEPT .30 2016 THE EMPLOYEES AT THE SERVICE DESK CAME OUT OF THE OFFICE AND LOOKED AT THE DASH BOARD AND SAW THAT IT WAS DARK,NO DISPLAY AT ALL,3RD TIME, THEY WOULD NOT TAKE THE TRUCK INTO THE SHOP AS I DID NOT HAVE AN APPOINTMENT AT THAT TIME, THEY SET UP AN APPOINTMENT FOUR THREE DAYS LATER, WHEN I TOOK THE TRUCK IN FOR REPAIR ,THE DESK CLERK WENT OUT SIDE AND TALKED TO AN EMPLOYEE ,CAME BACK IN AND TOLD ME THEY WOULD NOT LOOK AT THE TRUCK NOW THAT THE PROBLEM WAS NOT PRESENT.I WAS STRUMPET.I COMPLAINED TO THE SERVICE MANAGER LATER THAT WEEK AND HE SET UP A TIME TO CHECK THE PROBLEM , WOULD GIVE ME A LONER CAR FOR MAYBE EIGHT TO TEN DAYS.CONFIRMED BY THE OWNERS SON , WHO WORKS AT THE DEALERSHIP. I TOOK THE TRUCK INTO THE DEALERSHIP ON OCT.12 2016, THE SERVICE MANAGER ASKED FOR THE KEYS AND SAID GET IN. WE WENT 3 MILES OUT AND BACK TO THE SHOP. HE SAID THERE IS NOTHING WRONG WE CAN NOT HOOK IT TO THE MACHINE. ON OCT.4 2016 WHILE IN ANOTHER CITY THE TIME ON THE DASH HAD GONE WRONG, SO I DROVE IT TO THE DEALERSHIP, SAME OWNER AND SHOWED HIM,NO RESPONSE TO FIX THE PROBLEM. STARTED FOR HOME HALF WAY HOME THE DASH WENT DARK, I HAVE A VIDEO OF THE DASH OFF WHILE DRIVING HOME AND THE VIDEO SHOWS THE DASH COMING BACK ON SENT EMAIL WITH VIDEO TO OWNER OF DEALERSHIP AND TO GLENN G M C REP,NEXT DAY THE OWNER SAID BRING THE TRUCK IN AND I WILL DRIVE IT FOR A FEW DAYS TO CHECK IT. IT HAS BEEN 5 DAYS WITH NO CALL FROM THE OWNER OF THE DEALERSHIP. I WANT TO TURN THIS TRUCK IN AS A LEMON AND GET A NEW ONE THAT DOES NOT HAVE A PROBLEM. I NEED A WORKING TRUCK TO TRAVEL 140 MILES ONE FOR DR> APPOINTMENT 10 28 2016.