2016 GMC CANYON Complaints

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 10 TO 40 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE DEALER DIAGNOSED THE VEHICLE AS HAVING TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A LETTER RELATED TO THE ISSUE (PIP 5342A, DATED 12/21/2015). THE APPROXIMATE FAILURE MILEAGE WAS 250. ...UPDATED03/06/17 *BF *CN

NOTICED A FEW DAYS AFTER I BOUGHT THE TRUCK IT SEEMS THE TRANSMISSION NEVER KNOWS WHAT GEAR TO BE IN. YOU CAN TAKE OFF FINE BUT WHEN YOU TRY TO ADD A LITTLE SPEED, DOES NOTHING UNTIL A FEW MORE INCHES OF PEDAL IS APPLIED THEN IT ACCELERATES WAY TO FAST, ALMOST HIT THE CAR IN FRONT SEVERAL TIMES. ALSO, COMING OUT OF U-TURN OR FREEWAY UNDERPASS, SEEMS TO BE STUCK IN 6TH GEAR, HAVE TO DANG NEAR FLOOR IT TO GET IT TO ACCELERATE , ALL THE WHILE FOLKS ARE TRYING NOT TO HIT ME FROM BEHIND SINCE I AM NOT MOVING VERY WELL. FREEWAY DRIVING, SAME ISSUES, SAY YOU ARE AT 60MPH AND TRAFFIC CLEARS AND YOU TRY TO ADD A LITTLE PEDAL TO GET TO 65-70, I HAVE TO PUSH DOWN 2-3 INCHES BEFORE ANYTHING HAPPENS. SAME WHEN DRIVING 30 THEN TRYING TO GO TO 45, SHUDDERS AND STUMBLES LIKE A MANUAL TRANSMISSION VEHICLE WOULD IN 5TH GEAR @ 30MPH. YOU HAVE TO REALLY STAY ON THE GAS AND DRIVE HARD TO FOR IT TO DO ANY BETTER. I TOOK BACK TO THE DEALER UNDER WARRANTY AND WAS TOLD THIS IS NORMAL ACCORDING TO GMC TECH SUPPORT. NOT. I HAVE BEEN DRIVING 45 YEARS, MANY DIFFERENT CARS, AND THIS IS IN NO WAY NORMAL. IT IS NOT ONLY AGGRAVATING BUT QUITE DANGEROUS. FROM WHAT I HAVE SEEN ONLINE, THIS IS A VERY COMMON COMPLAINT. SHOULD TAKE NO MORE THAN SOME RE-PROGRAMMING OF THE SHIFT POINTS AND THROTTLE POSITION SENSOR. *TR

CASE # 10940128 WHILE BACKING FROM A CURB MY POWER STEERING DID NOT WORK AND LOST ALL STEERING CONTROL ,DASH MESSAGE SAID "SERVICE POWER STEERING SYSTEM" AND HAD A DISMISS BUTTON THAT I PUSHED AND THEN IMMEDIATELY MY STEERING RETURNED ,I CALLED ON STAR WHICH DID A DIAGNOSTIC TEST AND REPORTED NO PROBLEMS, I DROVE IT HOME, AND TOOK IT TO THE DEALERS THE NEXT MORNING THEY PLUGGED IT IN FOUND A PROBLEM CODE , THERE WAS A SERVICE BULLETIN OUT ON IT,AND THE PART OEM 22966597 HAD TO BE BACK ORDERED,AND WHICH TOLD ME THIS IS A COMMON PROBLEM, AND WAS TOLD THAT THEY HAD TWO OTHER TRUCKS WITH THE SAME PROBLEM EARLIER THAT YEAR , I AS EVEN TOLD TO DRIVE THE VEHICLE UNTIL THE PART CAME IN WHICH I REFUSED DUE TO THE SAFETY ISSUE OF LOSING CONTROL OF THE TRUCK I THE POWER STEERING FAILED

TL* THE CONTACT OWNS A 2016 GMC CANYON. UPON STARTING THE VEHICLE AND REVERSING, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THIS COMPLAINT IS CONCERNING THE HEADLIGHTS. I DON'T DRIVE MUCH AT NIGHT BUT WHEN I DO IT'S FRIGHTENING. THE NEW PROJECTOR HEADLIGHTS ARE, IN MY OPINION, FLAT OUT DANGEROUS. I LIVE IN A RURAL AREA WITH MANY ROLLING HILLS AND FEW STREET LAMPS. WITH THE LOW BEAMS ON, GOING DOWN A SLOPE, IT ACTUALLY SEEMS LIKE A SHADE IS BEING PULLED DOWN ON MY WINDSHIELD. THE "LIGHT CURTAIN CUTOFF" BASICALLY DISAPPEARS INTO DARKNESS ON A DOWNSLOPE. ON A FLAT STRETCH SIGHT DISTANCE FORWARD AND TO THE SIDES IS MINIMAL. I HAVE SEEN THE INSURANCE INDUSTRY HAS RATED MOST VEHICLES WITH THESE HEADLIGHTS AS "POOR". ITS TIME FOR THE NHTSA TO TAKE ACTION.

WE RECENTLY PURCHASED A 2016 CANYON TRUCK FOR ABOUT 45K WITH THE NEW SMALL DIESEL ENGINE. ON 10-19-16 WE TOOK IT IN TO DEALERSHIP FOR ROUTINE SERVICE AND A MAJOR LOUD VIBRATION RATTLING UNDER THE DASH IN THE PASSENGER AIR BAG AREA. WHEN WE PICKED VEHICLE UP WE WERE TOLD THAT THEY DID NOT HAVE A FIX FOR NOISE COMING FROM UNDER DASH AIR BAG AREA AND OTHERS CANYONS HAVE BEEN IN FOR THE SAME PROBLEM AND THAT THEY ARE DEALERSHIP WAITING ON PROCEDURE FROM GMC FOR FIX? WE HAVE A CONCERN THAT THIS COULD BE A SAFETY ISSUE, SINCE NOISE IS COMING FROM AIR BAG AREA AND WOULD LIKE YOUR EXPEDITIOUS ATTENTION REGARDING THIS MATTER.

VEHICLE BOGS AND MISFIRES AT RPMS BELOW 2000 CAUSING A SIGNIFICANT SAFETY PROBLEM. VEHICLE REFUSES TO ACCELERATE AT LOW RPM UNLESS IT DOWNSHIFTS. RESEARCH ON THE INTERNET FINDS MULTIPLE COMPLAINTS FOR THE SAME ISSUE. I TEST DROVE A 2017 GMC CANYON AND IT EXHIBITED THE SAME ISSUES.

TRANSMISSION HESITATES DRAMATICALLY BETWEEN SOME SHIFTS..LONG PERIODS WHERE TRANSMISSION SEEMS TO BE IN NEUTRAL. TYPICALLY HAPPENS IN LOWER GEARS, SUCH AS BETWEEN 2 AND 3 GEARS. PRESSING ACCELERATOR THEM CAUSES A CLUNK INTO GEAR. ALSO, ON HIGHER SPEEDS, DOWNSHIFTS ARE SLOW TO OCCUR BUT THEN SEVERAL GEARS SEEM TO BE SKIPPED WHEN THE DOWNSHIFT FINALLY OCCURS, WITH SCREAMING ENGINE RPMS. THIS IS A 4 CYLINDER MODEL WITH 6 SPEED AUTOMATIC TRANS.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO JERK, THE SPEED REDUCED, AND THE POWER STEERING FAILED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING AND SPEED CONTROL TO FUNCTION CORRECTLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

I BOUGHT A BRAND NEW 2016 CANYON, TEST DRIVE WENT WELL, ALTHOUGH I ADMIT IT PROBABLY WASN'T LONG ENOUGH. PURCHASED ON SUNDAY, AND DURING THE NEXT WEEK DRIVING I BEGAN NOTICING THE TRANSMISSION WAS NOT SHIFTING AT THE PROPER TIMES. LIKE MOST PEOPLE ON HERE, THE TRANSMISSION APPEARS TO BE VERY CONFUSED , ESPECIALLY WHEN DECELERATING INTO THE 20-35 MPG RANGE AND ATTEMPTING TO RE-ACCELERATE BACK UP. IT WILL MISFIRE OR BE VERY UNRESPONSIVE, AND THEN CLUNK AND JERK YOU FORWARD ONCE IT DECIDES TO CHANGE GEARS. IT ALSO DOES SOMETHING THAT I THINK IS EVEN MORE DANGEROUS WHEN YOU ARE GOING AROUND 30-40 MPG AND THEN SIMPLY LET OFF THE ACCELERATOR. IN THIS INSTANCE, I FEEL LIKE IT DOWN SHIFTS INSTANTLY AND IT FEELS LIKE THE TRUCK IS BEING PULLED BACK (INSTEAD OF SIMPLY COASTING LIKE I WOULD WANT), AND THEN AT SOME POINT IT "RELEASES" FROM THIS AND THE TRUCK ACTUALLY STOPS DECELERATING AND SPEEDS UP A BIT, EVEN THOUGH THE GAS HAD BEEN RELEASED MANY SECONDS AGO. THIS IS PARTICULARLY DANGEROUS IN STOP AND GO CITY TRAFFIC. I THINK THE OVERARCHING PROBLEM HERE IS THE SHIFT POINTS THAT THE ECM HAS DETERMINED (OR BEEN PROGRAMMED WITH). YOU CAN TELL THIS WHEN ACCELERATING FROM A STOP, MY TRUCK GETS TO THIRD GEAR BY 15 MILES PER HOUR AND NEVER GOES ABOVE 2K RPM'S??? I ADMIT I AM A BIT LIGHT-FOOTED ON DRIVING, WHICH COMPOUNDS THE PROBLEM BECAUSE I EVENTUALLY AM GIVING A SMALL AMOUNT OF ACCELERATION TO A TRUCK IN 4TH GEAR ONLY GOING 20 MPH, WHICH SUCK. I HAVE ALSO READ THIS WAS A COMMON PROBLEM ON 15 CANYON (OBVIOUSLY READ AFTER PURCHASE), AND GMC EVENTUALLY CAME OUT WITH A FEW FIXES, INCLUDING ECM PATCH UPDATES OR LOWER VALVE REPLACEMENT. I IMAGINE THAT MANY OF THE 2016'S WERE ALREADY OFF THE LINE BY THE TIME THESE '15 FIXES CAME OUT (IN APRIL 15 I BELIEVE), BUT THE DEALERSHIPS HAVE NOT RECEIVED ANY OF THESE FOR THE 2016.