2015 GMC CANYON Complaints

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS TURNED OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING AT A STEADY SPEED, WHEN ATTEMPTING TO LIGHTLY OR MODERATELY ACCELERATE, A LACK OF POWER IS NOTICED DUE TO TORQUE CONVERTER LOCKUP. ENGINE COMES CLOSE TO STALLING OUT. IN MAY 2016, I WAS INFORMED GM ENGINEERING WAS AWARE OF THE PROBLEM WERE WORKING ON A SOLUTION. DURING A FOLLOWUP VISIT IN SEPTEMBER 2016, I WAS INFORMED THAT GM NO LONGER CONSIDERED IT A PROBLEM AND WERE NO LONGER WORKING ON A SOLUTION. GM TAC # 8-2110571583. THERE HAS NOT BEEN A SPECIFIC ACCIDENT RELATED TO A LACK OF ACCELERATION WHEN EXPECTING TO ACCELERATE, THERE REMAINS THE POTENTIAL ESPECIALLY WHEN MERGING INTO FREEWAY TRAFFIC DURING PEAK TRAVEL TIMES. THE GM DISTRICT SERVICE MGR DROVE THE TRUCK AND INFORMED ME THAT THERE WAS NO ISSUE AS HE DROVE THE SAME VEHICLE TYPE AND HAD THE SAME PERFORMANCE. PER RECENT GM MARKETING, THE 2017 GMC CANYON FEATURES A COMPLETELY RE-DESIGNED TRANSMISSION. I BELIEVE THIS ISSUE WITH THE TRANSMISSION IS A SAFETY ISSUE CAUSED BY A POORLY DESIGNED TRANSMISSION.

THE POWER STEERING ON MY 2015 GMC CANYON HAS FAILED REPEATEDLY WHILE DRIVING IN DIFFERENT ROAD CONDITIONS. IN ONE CASE, I WAS GOING STRAIGHT ON A SURFACE STREET AT LOW SPEED. HOWEVER, IN ANOTHER I WAS CORNERING THROUGH A HIGHWAY OFF-RAMP AT APPROXIMATELY 45 MPH. WHEN THE POWER STEERING FAILS, THERE IS A WARNING CHIME AND THE POWER STEERING AND STABILITY CONTROL WARNING LIGHTS ACTIVATE SIMULTANEOUSLY. IT BECOMES EXTREMELY CHALLENGING TO STEER, AND IN THE CASE OF CORNERING AT SPEED THE VEHICLE PULLS IN THE OPPOSITE DIRECTION OF THE TURN [IE, IT PULLS TOWARDS DANGER]. PULLING OVER AND RESTARTING THE VEHICLE HAS 'SOLVED' THE PROBLEM EACH TIME, ALBEIT TEMPORARILY. I TOOK THE VEHICLE TO A GM DEALER TO GET FIXED, BUT THEY COULD NOT FIND ANY RELATED MECHANICAL ISSUES OR GM PROVIDED SW PATCHES THAT WOULD FIX THE PROBLEM. SO THE GM DEALER HAD ME LEAVE WITHOUT FIXING ANY OF THE UNDERLYING CONDITIONS THAT CAUSED THE POWER STEERING FAILURE. NEEDLESS TO SAY, THIS IS AN EXTREMELY DANGEROUS AND APPARENTLY WIDE-SPREAD ISSUE BASED ON THE NUMBER OF SIMILAR COMPLAINTS I HAVE READ.

I HAVE SAME COMPLAINT AS SEVERAL OTHERS IN THE NHTSA CUSTOMER COMPLAINT SECTION. BASICALLY THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE VEHICLE TO HESITATE WHEN ACCELERATION IS NEEDED UNTIL IT DOWNSHIFTS APPROPRIATELY. PRESSING DOWN HARD ON THE ACCELERATOR WILL RESULT IN A DOWNSHIFT, BUT THIS IS A POTENTIALLY DANGEROUS MANEUVER IN CROWED ROAD CONDITIONS. I HAVE ALSO GONE TO MANUAL TRANSMISSION MODE BUT THIS IS ALSO POTENTIALLY DANGEROUS IN CROWDED CONDITIONS AND CERTAINLY INCONVENIENT. SEEMS THE VOLUME OF THIS COMPLAINT WARRANTS A GMC RESPONSE.

FOR MONTHS MY GMC CANYON WILL START FIRST THING IN THE MORNING, I WILL DRIVE UP TP THE FIRST OR SECOND STOP LIGHT AND MY TRUCK WILL BEGIN TO SHAKE AND ACT LIKE IT WILL SHUT OFF. SOMETIME IT WILL DIE OTHER TIMES IT JUST SHAKES. I TOOK IT INTO THE DEALERSHIP AND THEY COULD NOT RESOLVE THE ISSUE. THIS USUALLY OCCURS 2-3 TIMES PER WEEK.

ON COLD STARTS, THE ENGINE WILL STALL AT FIRST STOP. TYPICALLY THIS IS AT THE FIRST STOP LIGHT OR STOP SIGN IN THE MORNING ON THE WAY TO WORK. THIS IS BEGINNING TO HAPPEN SEVERAL TIMES A WEEK. IT ALSO HAS HAPPENED AFTER SITTING FOR SEVERAL HOURS. IT ONLY APPEARS TO HAPPEN WHEN STARTING THE TRUCK AFTER THE ENGINE HAS COOLED. PRIOR TO STALLING, THE ENGINE WILL HESITATE AND THE RPMS DROP UNTIL ULTIMATELY STALLING. I HAVE CALLED THE GMC NUMBER AND HAVE ASKED THE DEALERSHIP TO CHECK IT OUT. IT CANNOT BE DUPLICATED BY THEM AND THEY SAY GM HAS NOT ISSUED A RECALL OR BULLETIN TO REPAIR.

HAVE 20000 MILES ON TRUCK AND TRANSMISSION STILL DOES ACCELERATE SMOOTHLY.THERE IS HESITATION WHILE TRANSMISSION FIND RIGHT GEAR.WHILE TOWING TRAVEL TRAILER TRANSMISSION WILL ACCELERATE BUT NOT DEACCELERATE TILL I REDUCE SPEED MANUALLY.VERY DANGEROUS.

WHILE DRIVING 70 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" MESSAGE WAS DISPLAYED AND A CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. THE VEHICLE WAS STOPPED TURNED OFF, RESTARTED AND DROVE TO DEALER WITHOUT ISSUES. I SEE THAT OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. IT IS ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES AN ACCIDENT..

THE TRANSMISSION DOES NOT DOWN SHIFT WHEN CLIMBING A SMALL HILL IN NORMAL TRAFFIC AT NORMAL SPEEDS. I CONSTANTLY HAVE TO USE THE MANUAL TRANSMISSION TO MAKE THE TRUCK DOWNSHIFT OR I HAVE TO PRESS ON THE GRASS IN ORDER TO BRING THE RPM UP A LITTLE HIGHER USING MORE FUEL THAN REQUIRED. THIS IN ITSELF IS DANGEROUS SINCE I AM IN THEN MIDDLE OF TRAFFIC. WHEN I PURCHASED THE TRUCK NONE OF THE RECALL WERE ON CARAFE NOR DID THE DEALER INFORM ME THAT THIS VEHICLE TYPE AND MODEL HAS ALREADY HAD SEVERAL RECALLS AFFECTING ITS PERFORMANCE AND SAFETY. THERE IS ALSO SOMETHING WRONG WITH THE DEFROST SYSTEM WHETHER ITS ON HEAT OR COOL. THERE IS A RATTLING NOISE THAT CAN BE HEARD OVER THE FAN NOISE WHEN THE VEHICLE AIR CONDITIONER IS SWITCH TO THE DEFROST MODE. I AM TRULY DISAPPOINTED AND VERY CONCERNED FOR MY SAFETY. GM SHOULD HAVE PULLED THIS VEHICLE OFF THE MARKET!

THE TRUCK DOES NOT SHIFT PROPERLY, I EXPERIENCE ROUGH SHIFTS. IT DOESN'T DOWNSHIFT, FEELS LIKE TRUCK IS MISFIRING, AND I EXPERIENCE SLOW THROTTLE RESPONSE. OVERALL I DON'T FEEL SAFE IN THIS TRUCK AND SINCERELY REGRET MY PURCHASE. I'VE GIVEN THE TRANSMISSION A CHANCE TO BREAK IN AND LEARN, BUT IT'S A REAL PROBLEM. *TR