2015 GMC CANYON Complaints

VEHICLE UPSHIFTS TOO EARLY AT LOW SPEEDS REQUIRING ADDITIONAL ACCELERATOR INPUT THEN DOWNSHIFTS 2 GEARS TO COMPENSATE. THIS HAPPENS REGULARLY WHEN GOING AROUND 15-20 MILES AN HOUR UPHILL OR WHILE MAKING RIGHT TURNS WHILE VEHICLE IS IN MOTION. WHEN THE VEHICLE IS SEARCHING FOR THE CORRECT GEAR THE ACCELERATOR PEDAL IS NUMB FOR AT LEAST 2 SECONDS REQUIRING AT LEAST 90 PERCENT THROTTLE THEN IT FINALLY PICKS A LOW GEAR AND VIOLENTLY THROWS THE DRIVER AND PASSENGERS BACK AND ROARS TO LIFE. THE 2 OR MORE SECONDS OF HESITATION COULD BE VERY DANGEROUS IN AN EMERGENCY SITUATION WHEN QUICK ACCELERATION IS NEEDED. MY CONCERNS WERE VOICED TO BOWSER BUICK GMC ON 11/20/2015 DURING MY FIRST OIL CHANGE AND THEY PROVIDED ME WITH SERVICE BULLETIN #PIP5342 WHICH STATES "SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12-15 MPH IN SECOND GEAR IS NORMAL OPERATION OF THE AUTOMATIC TRANSMISSION AND THE TORQUE CONVERTER CLUTCH. NO REPAIR ATTEMPTS SHOULD BE ATTEMPTED TO ADDRESS THIS CONCERN" THEY REFUSED TO MAKE ANY REPAIRS AND SAID THAT I WAS ADDED TO A LIST OF OTHERS WITH SIMILAR COMPLAINTS.

VEHICLE SHIFTING LAGS AND HESITATES THEN ENGAGES ABRUPTLY CAUSING UNSAFE ACCELERATION. SPECIFICALLY ENTERING AN ON-RAMP. WHEN TRYING TO MERGE INTO TRAFFIC FROM A SLOWER RAMP SPEED TO JOIN HIGHWAY SPEEDS THE VEHICLE STRUGGLES TO FIND THE PROPER GEAR. IN ORDER TO OFFSET THIS PROBLEM THE DRIVER NEEDS TO DEPRESS THE ACCELERATOR FURTHER TO HELP THE TRANSMISSION DOWNSHIFT TO A LOWER GEAR. HOWEVER, DOING SO WHILE THE TRANSMISSION IS SEARCHING FOR THE PROPER GEAR CAUSES THE VEHICLE TO SUDDENLY LURCH FORWARD WITH MORE FORCE AND ACCELERATION THEN IS REQUIRED OR SAFE. I HAVE BROUGHT MY TRUCK INTO THE DEALERSHIP TWICE FOR THIS ISSUE AND WAS TOLD THAT GM STATES THAT THIS IS THE NORMAL OPERATING CONDITIONS OF THE TRUCK. I FEEL THIS IS NOT AN ADEQUATE RESPONSE AND CERTAINLY DOES NOTHING TO ADDRESS THE SAFETY ISSUE OF A TRANSMISSION THAT DISENGAGES TO SEARCH FOR A PROPER GEAR AND THEN REENGAGES ABRUPTLY CAUSING THE DRIVER TO MAKE UNNECESSARY AND UNSAFE ADJUSTMENTS TO KEEP THE VEHICLE UNDER CONTROL.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. WITHOUT POWER STEERING ASSIST THE CONTACT PARKED THE VEHICLE AND, AFTER A FEW HOURS, RESTARTED AND DROVE THE VEHICLE WITHOUT ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 02/08/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE POWER STEERING ASSEMBLY WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED.*JS

(3RD) - OCCURRENCE OF THE FOLLOWING SAME PROBLEM....THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

2ND OCCURRENCE OF THE FOLLOWING SAME PROBLEM....THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

MY 2015 GMC CANYON SLE PICKUP HAS A BACKUP CAMERA DIMMING PROBLEM. WHEN BACKING OUT OF MY GARAGE ON A SUNNY DAY, THE LARGE DISPLAY OF WHAT THE CAMERA SEES BEHIND THE VEHICLE IS BRIGHT AND IT IS EASY TO SEE ANY OBJECTS LOCATED IN THE BACKUP PATH UNTIL THE VEHICLE REACHES THE LOCATION WHERE THE SUN LIGHT FALLS ON THE DASH. AT THAT POINT THE DISPLAY DIMS TO THE EXTENT WHERE IT IS DIFFICULT TO SEE ANY OBJECTS IN THE DISPLAY. THE DIM DISPLAY LASTS FOR ABOUT 15 SECONDS WHEN IT INSTANTLY RETURNS TO FULL BRIGHTNESS AS WAS VISIBLE IN THE GARAGE. IF ONE PUTS ON SUNGLASSES IN THE GARAGE, IN ANTICIPATION OF SUNLIGHT OUTSIDE, THEN THE DISPLAY DIMMING APPEARS SO SEVERE AS TO NOT BE ABLE TO SEE ANY OBJECTS IN THE DISPLAY, UNTIL THE DISPLAY BRIGHTENS AFTER ABOUT 15 SECONDS. THE WORD "OBJECTS" HERE MEANS ANYTHING REASONABLY DISCERNIBLE ON A TYPICAL DRIVEWAY OR ROADWAY SURFACE INCLUDING CHILDREN. THE PROBLEM MAY BE RELATED TO THE LIGHT SENSOR ON THE DASH USED TO AUTOMATICALLY TURN ON LIGHTS IN DARKNESS, BECAUSE WHEN BACKING OUT OF MY GARAGE AT DUSK THE VEHICLE HEADLIGHTS ARE ON AND THE BACKUP CAMERA DISPLAY DOES NOT DIM. TWO VIDEOS SHOWING THE ABOVE PROBLEMS AT DAYLIGHT AND DUSK ARE ABOUT 30 TO 35 MB EACH AND TOO LARGE TO UPLOAD HERE. THE PROBLEM CONTINUES TODAY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 60 TO 65 MPH ON A FOUR LANE DIVIDED HIGHWAY WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING FAILED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, TURNED OFF, AND RESTARTED. THE POWER STEERING PINION, GEAR, AND ELECTRONIC BRAKE CONTROL MODULE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,458.

ENTERING ON TO RTE 50 (MY LEFT SIDE) IN MARYLAND, MY POWER STEERING AND STABILITY CONTROL LIGHTS ILLUMINATED AND BOTH FUNCTIONS STOPPED WORKING. I STRUGGLED TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. I RESTARTED IT AND BOTH SYSTEMS APPEARED TO BE WORKING AND NO LIGHTS ILLUMINED. I DROVE FOR A FEW MILES TO GET HOME AND WHEN I MADE A RIGHT TURN THE POWER STEERING FAULT LIGHT WENT ON AND I LOST MY POWER STEERING AGAIN. I WAS VERY FORTUNATE THAT TRAFFIC WAS LIGHT AND I WAS NOT INVOLVED IN A COLLISION. HAD MY WIFE BEEN DRIVING I DO NOT KNOW THAT SHE WOULD HAVE BEEN AS FORTUNATE. IT WAS EXTREMELY DIFFICULT TO MANEUVER THE TRUCK SAFELY WITHOUT POWER STEERING

I PURCHASED THIS TRUCK 3 MONTHS AGO AND IT HAD AROUND 9000 MILES ON IT AT THE TIME OF THE INCIDENT. I WAS DRIVING AT AROUND 25 MPH WHEN I NOTICED SMOKE COMING FROM UNDER MY HOOD. I PULLED OVER, SHUT THE ENGINE OFF, AND POPPED THE HOOD. I OPENED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE. OPENING THE HOOD JUST ENRAGED IT MORE. I SLAMMED THE HOOD SHUT, AND GOT TO A SAFE DISTANCE AND CALLED 911. WITHIN MINUTES THE TRUCK WAS ENGULFED IN FLAMES. AFTER THE FIRE WAS PUT OUT, THE FIREMEN SAID IT APPEARED TO HAVE STARTED IN THE VICINITY OF THE ALTERNATOR. THE BRACKET WAS MELTED OFF AND ALL THAT WAS LEFT OF THE ALTERNATOR WAS A BASKET OF COPPER. EVERYTHING MINUS THE BED WAS ON FIRE.