2015 GMC CANYON Complaints

WHILE DRIVING ON A TWO LANE NARROW MOUNTAIN ROAD STAB/TRACK LIGHT ILLUMINATED AND POWER STEERING WENT OFF. PULLED OVER TO SIDE OF ROAD TO ASSESS THE SITUATION. TURNED IGNITION OFF AND WHEN I TURNED IT BACK ON PROBLEM WENT AWAY. NEXT DAY WHILE DRIVING ON A STRAIGHT ROAD SAME WARNING LIGHT INDICATION AND POWER STEERING FAILED. PUT TRANSMISSION IN NEUTRAL TURNED IGNITION OFF THEN BACK ON AND PROBLEM WENT AWAY. TOOK VEHICLE TO DEALER SEVERAL DAYS LATER FOR REPAIR. DEALER TOLD ME FOUR SOFTWARE UPDATES WERE INCORPORATED. PROBLEM OCCURRED AGAIN ABOUT FOUR WEEKS LATER WHILE DRIVING ON A STRAIGHT ROAD ABOUT A HALF HOUR AFTER ENCOUNTERING A MODERATE RAIN SQUALL. RETURNED VEHICLE TO DEALER THREE WEEKS AGO AND THEY STILL HAVE THE VEHICLE IN THEIR SHOP. I HAVE RECEIVED NO INFORMATION AS TO THE STATUS OF THE REPAIR EFFORT. I CONSIDER THIS PHENOMENA EXTREMELY DANGEROUS. I AM 6'3" AND WEIGH 250 POUNDS. WHEN THE POWER STEERING FAILS IT IS ALL I CAN DO TO KEEP THE VEHICLE UNDER CONTROL.

TRANSMISSION DOES NOT DOWN SHIFT AT SPEEDS BETWEEN 27 MPH AND 40 MPH, AT 30 MPH YOU HAVE TO PUT PEDAL TO THE FLOOR THEN IT WILL SHIFT AND TACHOMETER GOES AROUND 4000 AND TAKES OFF LIKE A DRAGSTER .WATCH OUT FOR THE GUY IN FRONT OF YOU! NOW HIT THE BRAKES, REAL CUTE . DEALER TESTED SAID YES IT DOES IT BUT WE NEED A TSB BEFORE WE CAN DO ANYTHING CALLED GMC THEY SAID FILE A COMPLAINT WITH NHTSA THAT I THINK IS PRETTY CUTE ALSO $ 38000 AND YOUR TOLD TO FILE A COMPLAINT . @CARCOMPLAINTS.COM PEOPLE ALREADY THERE COMPLAINING ALSO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

1. PURCHASED THIS VEHICLE NEW FORM DEALERSHIP. 2. ON DATE I LISTED WHILE DRIVING A STRAIGHT RURAL ROAD (ABOUT 15 MINUTES OF DRIVING) THE "SERVICE" INDICATOR LIGHT CAME ON WITH MESSAGE STATING THAT POWER STEERING WAS NOT WORKING, ALONG WITH SEVERAL OTHER INDICATOR LIGHTS- TIRE PRESSURE/TRACTION CONTROL??? 3. MY CONCERN- IF YOU ARE GOING STRAIGHT CAR/TRUCK CAN BE STEERED WITH EFFORT. IT BECOMES ALMOST IMPOSSIBLE FOR ME (6'0" 180 LBS) TO STEER WHEN TURNING OR MANEUVERING. I HOPE THE DANGER IS APPARENT TO YOU FROM WHAT I HAVE STATED. WHEN I GOT TO MY DESTINATION (DROVE SLOW AND VERY CONTROLLED ON RURAL ROADS, 15 MINUTES) I DID SOME ERRANDS WITH THE PLAN TO GET THE TRUCK IN FOR SERVICE. WHEN I CAME OUT TO LEAVE, STARTED TRUCK- EVERYTHING WAS BACK TO NORMAL- LIKE NOTHING EVER HAPPENED. 4. TODAY, JUNE 26, OUT DOING ERRANDS- SAME SCENARIO OCCURRED- NO WARNING EXCEPT FOR "SERVICE" INDICATOR IN MIDDLE OF MY DRIVE- NO POWER STEERING. AGAIN- VERY DIFFICULT TO STEER AND MANEUVER. EVERYTHING IS FINE, BACK TO NORMAL, WHEN I STOPPED AND RE-STARTED THE TRUCK. 5. GMC SAID THEIR POWER STEERING IS NEW ON THE THIS VEHICLE- "ELECTRONIC" NO BELT, ETC. 6. ALMOST SEEMS LIKE A COMPUTER ISSUE, LIKE A RE-BOOT ON THE SYSTEM, WHEN THE ENGINE IS TURNED OFF AND THEN RE-STARTED. 7. IF THIS SITUATION WOULD OCCUR TO OTHERS- PEOPLE COULD DIE AS THE RESULT OF ACCIDENTS. PLEASE CHECK INTO THIS AND SEE IF THERE MAY BE A PROBLEM WITH THE ELECTRONIC STEERING/COMPUTER ON THE GMC CANYON CHEVROLET COLORADO. UPDATED 10/31/2017*CN

PURCHASED VEHICLE WITH 1 MILE ON ODOMETER. SIX DAYS LATER LEFT FRONT WHEEL FELL OFF VEHICLE WHILE MAKING A LEFT TURN.

ALMOST IMMEDIATELY AFTER INITIAL START OF VEHICLE, SHIFTED FROM PARK TO REVERSE AND WHILE BACKING OUT OF GARAGE, A MESSAGE APPEARED IN THE DRIVER INFORMATION CENTER (DIC) THAT READ: "SERVICE, BRAKE ASSIST, DISMISS" - A FEW MINUTES LATER RECEIVED TWO EMAILS FROM ONSTAR WHICH READ: AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. SUBSEQUENTLY, VISITED SELLING DEALERSHIP AND THEY CHECKED FUSE IN RELATION TO TSB # PB-14669, NHTSA ID # 10056603. DEALERSHIP FOUND 30 AMP FUSE TO ALREADY BE IN PLACE. CLEARED TROUBLE CODE, BUT IT HAS SINCE DISPLAYED SEVERAL TIMES IN THE DIC. CONTINUE TO RECEIVE SEVERAL EMAILS FROM ONSTAR WITH SUBJECT LINE OF "ONSTAR VEHICLE HEALTH ALERT NOTIFICATION FOR YOUR 2015 GMC CANYON CREW CAB" - ONSTAR HAS ADVISED THAT THESE ARE "FALSE EMAIL ALERTS" AND THAT GENERAL MOTORS IS WORKING ON A FIX FOR THIS PROBLEM, BUT NO UPDATE OR FIX IS AVAILABLE AT THIS TIME. NO ESTIMATED DATE OF RESOLUTION, AND UNKNOWN EXACTLY HOW SERIOUS THIS APPARENT SAFETY ISSUE MIGHT BE. *TR

STEERING WHEEL RATTLES AND IS DISTRACTING TO DRIVER. TOOK TO DEALERSHIP AND MANUFACTURER IS AWARE OF THE PROBLEM WITH NO CURRENT SOLUTION AS OF 4/27/15. I HAVE TO DRIVE WITH MY HAND PRESSING DOWN ON THE STEERING WHEEL AIRBAG COVER/HORN TO PREVENT THE RATTLE. THE PROBLEM STARTED WITHIN A WEEK OF BUYING THE VEHICLE. (A 2015 GMC CANYON SLE LONG BED 4X2) DRIVING WITH A DISTRACTING NOISE IN THE VEHICLE CAN BE DANGEROUS AND PRESSING YOUR HAND OVER THE AIRBAG COVER IS ALSO DANGEROUS IF THE AIRBAG DEPLOYS. *TR

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE OCCURRED BECAUSE THE BATTERY WAS NOT FULLY CHARGED. LATER, WHILE DRIVING THE VEHICLE, THE CONTACT INDICATED THAT THE BATTERY SAVER LIGHT ILLUMINATED. AFTER PARKING THE VEHICLE, FLAMES WERE NOTICED UNDER THE HOOD APPROXIMATELY 45 MINUTES LATER. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 590.

DRIVER SEAT IS EXTREMELY LOOSE AND THEY CAN FIX IT BECAUSE THEY ARE ALL LIKE THIS. *TR

I WANTED TO REACH OUT TO YOU ON GMC'S CLAIM THAT THEIR ENGINE ACHIEVES 305 HORSEPOWER. WHILE IT MAY BE TRUE THAT THEIR ENGINE ACHIEVES THIS FIGURE IT DOES SO AT A STATED 6800 RPM. THE 6800 FIGURE IS IMPORTANT TO NOTE BECAUSE THE TRUCKS? RED LINE INDICATING POTENTIAL DANGEROUS OPERATING CONDITIONS START AT 6500 RPM. SO IN ESSENCE IN ORDER FOR AN OWNER TO ACHIEVE 305 HP THEY WOULD HAVE TO BE OPERATING THEIR TRUCK IN A POTENTIALLY DANGEROUS MANNER. EVEN IN THE 2015 COLORADO OWNER?S MANUAL IT INDICATES THE DANGER OF OPERATING ABOVE THE REDLINE? ?DO NOT OPERATE THE ENGINE WITH THE RPM?S IN THE WARNING AREA.? GM IS STATING THAT SOMEONE CAN ACHIEVE MAXIMUM HP ONLY BY OPERATING THE VEHICLE IN A DANGEROUS MANNER....REALLY?! I BELIEVE IT WILL ONLY BE FAIR FOR GMC TO RE-EVALUATE THEIR MAXIMUM HORSEPOWER PRIOR TO THEIR ENGINE HITTING THE REDLINE. *TR