2015 GMC CANYON Complaints

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasion at various speeds, the vehicle lost power steering assist functionality and the steering wheel became stiff. The contact stated that the traction control and another unknown warning light was illuminated during each failure. Additionally, the contact stated that on one occasion while his wife was driving approximately 50-55 MPH, the vehicle lost power steering assist functionality, the steering wheel became stiff, and the vehicle ran off the road into a ditch. The vehicle was undamaged and operable but needed to be pulled out of the ditch by the tow truck. The contact stated that the traction control and an unknown warning light was illuminated during the failure. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

I bought this truck new in March 2015 there was a recall for the steering shortly after which I had done, everything was ok for three years. Then I had power steering failure. After shutting off and everything is normal, until it happens again. It is now 10 years old and it has hapened 7 times in 10 years. there is no pattern to the occurrences.

While driving the vehicle, or sometimes upon starting the vehicle, the Power Steering Assist will intermittently malfunction and I will have no power steering. When this happens while I am driving it puts me and others at risk because I have reduced my ability to steer. I have not had this diagnosed by the dealer, but I will soon. I have not had the component inspected by anyone at this time. When this occurs both the Power Steering Assist and Traction Control warning lights com on. I found a recall for this exact problem on the year and model of this truck. (Recall # N202325410) I called both my local dealer and GM Assistance and was told that my vehicle was not part of the recall. I am having the same problem that the safety recall is for and somehow my vehicle is not covered. This issue happens nearly every time I drive the vehicle.

Second email and attempt Truck is sitting untouched after a major accident. Please reach back [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won’t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary

After speaking with a GMC representative, they confirmed there isn’t any issues with the steering wheel sensor. Yet, I’m having trouble steering while driving. The code C0545 was mentioned as the source. No accidents have occurred but has come close. The police, insurance have been involved.

GMC issued a service bulletin #16019 stating that the HVAC temperature control valve (No. 15-51369) was prone to break causing the defrost to become inoperable. This is clearly a safety concern. However, GMC did not issue a recall. In addition, GMC had a limited time window for customers to address the problem. The dealerships were instructed to examine the part and if faulty, replace it. My GMC Canyon did not experience this problem until after the service bulletin expired. GMC stated that this was not a safety recall. Is visibility not a safety hazard?

The contact owns a 2015 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed by the dealer, and it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

LOSS OF PWR STEERING ASSIST-- STABIL-TRAC INDICATOR LIGHTS UP ON DASH STEERING WHEEL EXTREMELY HARD TO TURN. CONFIRMED BY QUIRK CHEVROLET IN MANCHESTER,NH REPAIR COST $2800.

While driving, the power steering stops working. I was traveling at approx 55 mph with my daughter in the car and the power steering quit. Alert lights came on the dash. I managed to slow down and turn off the highway. I turned the truck off and when I turned it back on it was fine. Drove for another 10 minutes to get home and it went out again at a stop light. I found a place to pull over and turned it off and back on and it stopped doing it again. There is a recall for this issue on this vehicle but evidently mine was not on the recall or was fixed prior to me owning it. I have not checked with the dealership, but I’m assuming it will be a large bill to get it taken care of. Hopefully it does not go out at a bad time.