2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- HOLLISTON, MA
I HAVE A 2002 GMC ENVOY. THE SIDEVIEW MIRRORS ARE DO NOT STAY IN POSITION AND MOVE EVERY TIME THE VEHICLE IS STARTED. THIS IS EXTREMELY DANGEROUS AND I HAVE TRIED EVERYTHING TO GET IT FIXED. THE DEALER ACTUALLY TRIED TO TELL ME HE NEVER HEARD OF THE PROBLEM. I SEE THAT MANY OTHERS HAVE THE SAME AGGRAVATING PROBLEM. WHEN IS GMC GOING TO OWN UP AND FIX THIS? *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- BROCKTON, MA
FUEL LINES FUEL PUMP CORROSION ON 2002 GMC ENVOYS.. THE VEHICLE IS LEAKING AN ENORMOUS AMOUNT OF FUEL WHILE IN MOTION. GMC HAS NOT HONORED THIS EXTENDED COVERAGE BECAUSE OF A BRANDED TITLE. THIS IS EXTREMELY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- PORT ST JOHN, FL
I PURCHASED A 2002 GMC ENVOY NEW IN 2002. EARLY THIS YEAR THE STARTER QUIT WORKING, I HAD IT TOWED TO THE DEALER, THEY TOLD ME THE STARTER WAS BAD AND IT WOULD COST $625. I REPAIRED CARS FOR 30 YEARS BEFORE I BECAME HANDICAPPED, NOW I AM UNABLE TO REPAIR, WHEN I DID REPAIR I PUT ABOUT 20 STARTERS IN FOR $39 FOR THE STARTER AND 1 HOUR LABOR. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- ALVARADO, TX
2002 GMC ENVOY HEADLIGHTS INTERMITTENT FLUCTUATES AND/OR STOP WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. OCCURS AT ALL HEADLIGHT SETTINGS, AT ALL TIMES OF THE DAY/NIGHT, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TRYING CAR ON/OFF. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- HIGHLAND, UT
ENVOY HAS GAS SMELL ON INTERIOR AND ENGINE WARNING LIGHT GOES ON AND OFF. COMMON PROBLEM FOR ALL 02-03 MODELS SHORT OR LANG BED. REQUESTING A RECALL FOR A POTENTIALLY DANGEROUS SITUATION. *TR
Source: NHTSA WEB SITE -
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2002 GMC ENVOY- PITTSBURGH, PA
ON JUNE 26,2010, I HAD A FLAT TIRE. I OWN A 2002 GMC ENVOY. LUCKILY I WAS AT HOME WHEN I NOTICED I HAD A FLAT TIRE ON THE PASSENGER SIDE REAR. I'VE CHANGED FLATS BEFORE SO I FIGURED OK, I MIGHT AS WELL GET STARTED. TO MY HORROR I DISCOVERED THE HOIST ON THE UNDERSIDE OF THE VEHICLE WOULD NOT LOWER THE SPARE TIRE. I COULD NOT BELIEVE THIS WAS HAPPENING. AFTER TRYING FOR SEVERAL HOURS UNDERNEATH THE VEHICLE I GAVE UP. SO MY WIFE SAID CALL ROADSIDE ASSISTANCE TO HELP. I CALLED THEM AND THEY CAME TO MY HOME TO ASSIST. I HAD THE VEHICLE JACKED UP AND SUPPORTED SO THE DRIVER OF THE TOWTRUCK WOULD TAKE A LOOK. UNFORTUNATELY, THERE WAS NOTHING HE COULD DO EITHER. THIS IS NOW TOTAL FRUSTRATION. AFTER SEVERAL HOURS OF DELIBERATION, I DECIDED TO GO ON THE INTERNET TO FIND A FIX FOR THIS PROBLEM. LUCKILY, I FOUND A FORUM OF OWNERS WHO HAD THE SAME TYPE OF VEHICLE AND WHO HAD EXPERIENCED THE SAME PROBLEMS I HAD. THEIR SUGGESTION WORKED FOR ME, HOWEVER, THE REAL PROBLEM STILL EXISTS WITH HOIST ON THE VEHICLE. IN MY OPINION, THIS IS A VERY SEVERE PROBLEM WHICK REQUIRES A RECALL. GM MADE A HUGE GAFFE WITH THIS ONE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- MARGARETVILLE, NY
#1 RIGHT LOWER CONTROL ARM ROTTED OUT AND FAILED #2 UPON INSPECTION LEFT LOWER CONTROL ARM TO FRAME ROTTED AND LARGE SEPARATION HAS FORMED. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- HOWELL, MI
SPARE TIRE HOIST SECONDARY LATCH FROZEN, 2002 GMC ENVOY. SPARE TIRE COULD NOT BE REMOVED FROM HOIST WHEN A ROAD HAZARD BLOWOUT OCCURRED. TOW TRUCK OPERATOR COULD NOT REMOVE SPARE. AFTER A TOW TO TIRE VENDOR, THEY COULD NOT GET THE SPARE DOWN. UPON VISITING A DEALERSHIP THEY COULD NOT REMOVE THE SPARE TIRE AND SAID THE MECHANISM WAS 'FROZEN' AND HAD TO BE REPLACED FOR $250, BUT THEY DIDN'T HAVE THE PART IN STOCK. AFTER A TRIP TO ANOTHER DEALERSHIP, THEY CUT THE HOIST CABLE, REMOVED THE SPARE AND REPLACED THE HOIST PART. ONE CAN ONLY IMAGINE THE TRAUMA IF THE FAMILY HAD BEEN ON US HIGHWAY 50 IN THE MIDDLE OF NOWHERE WHEN THIS INCIDENT OCCURRED. THIS MUST BE A PRIMA-FACIE VIOLATION OF THE FMVSS CODE THAT REQUIRES A SPARE TIRE. YES, THE SPARE TIRE IS PRESENT, BUT IT CAN'T BE INSTALLED ON THE VEHICLE. ONE WOULD HOPE THAT AUTOMOTIVE ENGINEERS KNOW THAT THE UNDERSIDE OF A VEHICLE IS SUBJECT TO CORROSION AND DESIGN ACCORDINGLY. RESEARCHING THIS ISSUE, MANY ENTHUSIAST FORUMS AND OTHER BLOGS REFLECT THE FRUSTRATIONS OF OWNERS WITH THE SAME SITUATION. THE COMMON GRASSROOTS SOLUTION IS TO CUT/GRIND OFF THE SECONDARY LATCH. THUS DEFEATING THE SAFETY SYSTEM INTENT. ONE CAN ONLY HOPE THEY ARE NOT BEHIND A MOVING VEHICLE WITH SUCH A MODIFICATION WHEN THE SPARE TIRE DROPS. GMC CUSTOMER SERVICE, WHILE POLITE, INFORMED THAT THEY COULD NOT REIMBURSE THE COST OF THE HOIST REPLACEMENT BECAUSE THERE WAS NOT A SERVICE BULLETIN COVERING THE PROBLEM. YES, THE VEHICLE IS LONG OUT OF WARRANTY, BUT THIS IS A SERIOUS CUSTOMER SAFETY ISSUE. FROM THE FORUMS AND BLOGS, IT IS OBVIOUS THAT THIS IS A PERVASIVE PROBLEM, AND THE 'FIX' MIGHT BE MORE DANGEROUS THAN THE INITIAL ISSUE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY XL- WEATHERFORD, TX
TL* THE CONTACT OWNS A 2002 GMC ENVOY SLT. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE LOW BEAM LIGHTS FAILED. THE FAILURE WOULD OCCUR INTERMITTENTLY AND DID NOT AFFECT THE HIGH BEAM LIGHTS. THE DEALER ADVISED BRINGING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THERE WAS NOT ANY RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 133,000 AND CURRENT MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- ALLENDALE, MI
I STARTED TO SMELL A "GAS LIKE" SMELL IN MY GARAGE AND WHEN PARKED OUTSIDE. I TOOK VEHICLE TO LOCAL REPAIR SHOP AND WAS TOLD THAT I HAD TO REPLACE THE FUEL PUMP BECAUSE IT WAS ALL RUSTED AND IT WAS CAUSING A FUEL LEAK. *TR
Source: NHTSA WEB SITE