2002 GMC ENVOY Complaints

ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER THE COUNTRY, WHY HAS THIS NOT BEEN ON RECALL AND HOW SOON CAN I EXPECT A PART AND COULD THIS STILL CATCH ON FIRE. AFTER A LOT OF WORK, THEY FINALLY GOT MY WINDOW UP, MANUALLY SO I CAN STILL DRIVE IT BUT IT IS A HUGE INCONVENIENCE. I AM ON A LIST AT THE GMC DEALERSHIP BUT HAVE NO IDEA WHAT IS GOING ON OR WHEN TO EXPECT IT. THANK YOU. *TR

TL* THE CONTACT HAS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE MASTER SWITCH BURNED OUT ON THE VEHICLE. THE DEALERSHIP TOLD THE CONTACT THIS PART HAS BEEN FAILING ON MANY OF THESE VEHICLES AND THE PART IS ON BACK ORDER, SO THE VEHICLE CAN NOT BE REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 76500 AND THE CURRENT MILEAGE WAS 77000. THE VIN WAS UNAVAILABLE.

2002 GMC ENVOY HEADLIGHTS INTERMITTENT FLUCTUATES AND/OR STOP WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. OCCURS AT ALL HEADLIGHT SETTINGS, AT ALL TIMES OF THE DAY/NIGHT, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TRYING CAR ON/OFF. PROBLEM STARTED AFTER WARRANTY EXPIRED, APPROXIMATELY 2005. GNC DEALERSHIP AND INDEPENDENT AUTO MECHANICS UNABLE TO DETERMINE SOURCE PROBLEM DUE TO INTERMITTENT OF PROBLEM. PROBLEM CONTINUED UNTIL 2010 WHEN LOW BEAM HEADLIGHTS FINALLY WENT OUT COMPLETELY AND NO LONGER WORKED AT ALL. FIX WAS HEADLIGHT MODULE. HEADLIGHT MODULE POSSIBLY DAMAGED BY VOLTAGE FLUCTUATIONS COMING ELSEWHERE IN VEHICLE ELECTRICAL SYSTEM. OLD PART IS NOT AVAILABLE. PART WAS REPLACED AT STUART GMC IN STUART, FLORIDA. THE CONSEQUENCE IS NO HEADLIGHTS WHILE DRIVING AT NIGHT SO UNABLE TO DRIVE CAR AT NIGHT OR WORST, THE DANGER OF THE HEADLIGHTS GOING OUT WHILE DRIVING (WHICH HAPPENED ALL THE TIME) AND DRIVING WITHOUT HEADLIGHTS TO GET TO YOUR DESTINATION (WITHOUT PAYING FOR A TOWTRUCK) CAN CAUSE AN ACCIDENT OR A CITATION. ANOTHER CONSEQUENCE IS IT DECREASES VALUE OF THE VEHICLE AND THE FACT THAT THE VEHICLE CANNOT BE HONESTLY SOLD WHILE THIS DANGEROUS CONDITION EXISTS SO I HAVE BEEN STUCK WITH THE CAR AND CANNOT FINANCIALLY BUY A NEW CAR WITHOUT SELLING THIS CAR. *TR

I HAD THE ELECTRICAL CLUSTER ON MY 2002 GMC ENVOY XLT REPLACED IN JULY OF 2009 DUE TO THE GAS GAUGE FLUCTUATION. I WAS INFORMED THAT I HAD A BAD ELECTRONIC CLUSTER THAT WAS COVERED UNDER MY EXTENDED WARRENTY.IT WAS REPLACED. NOW IT IS DOING THE SAME THING AGAIN. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY INFORMED ME THAT THE FUEL LEVEL SENSOR HAD GONE BAD. AFTER PAYING 462.00 FOR THE REPAIR THE GAS GAUGE IS STILL FLUCTUATING. *TR

DRIVE TRAIN HAD TO BE REPLACED TWICE ON MY NEW SUV WITHIN A FIVE YEAR PERIOD. IT HAD THE SAME DAMAGE PROBLEM BOTH TIMES, WHICH IFILL THIS IS A BIT OUT THE RAM FOR THIS 'TYPE OF TRUCK(SUV) .THE CAR WOULD DRIVE FORWARD BUT WOULD NOT GO IN REVERSE, AND IT HAPPENED ON THE HWY. *TR

THE REAR HATCHBACK GLASS SHATTERED ON MY 2002 ENVOY XL FOR NO APPARENT REASON. THE CAR WAS PARKED. THIS IS THE SECOND TIME SINCE OWNING THIS VEHICLE THAT WE HAVE HAD AN ISSUE WITH THE HATCHBACK GLASS. THE FIRST INCIDENT WAS IN APROX. 2003 WHEN THE GLASS CAME LOOSE FROM THE HINGES AND DROPPED. IT WAS REPLACED FREE OF CHARGE FROM THE GM WARRANTY. *TR

TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE IN HER VEHICLE; HOWEVER, WHEN THE PASSENGER INSPECTED THE VEHICLE THERE WAS NO EVIDENCE OF FUEL. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THE FUEL TANK AND SENSOR NEEDED TO BE REPLACED AS THERE WAS CORROSION ON THE FUEL TANK ASSEMBLY. THERE WAS A TECHNICAL SERVICE BULLETIN (10026522) BUT HER VEHICLE WAS OUTSIDE THE MILEAGE RANGE OF 120,000 MILES. THE DEALER WOULD NOT REPAIR HER VEHICLE FREE OF CHARGE. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 128,214. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

I JUST EXPERIENCED A SAFETY DEFECT THAT COULD HAVE HAD VERY SERIOUS CONSEQUENCES. IT INVOLVES THE FAILURE OF THE SHIFT CABLE ATTACHMENT TO THE TRANSMISSION MOUNTED SHIFT LEVER. YOU UNKNOWINGLY LOOSE THE ABILITY TO PLACE THE TRANSMISSION INTO THE "PARK" POSITION, WITH THE RESULTING VEHICLE MOVEMENT OF AN APPARENTLY PARKED VEHICLE. PLEASE CONTACT ME ASAP. -- THANKS *TR

THE REAR BRAKE LIGHTS ARE OUT AS WELL AS THE PASSENGER SIDE FOG LIGHT. I NEED TO CONFIRM THAT THIS IS AN ELECTRICAL PROBLEM, I HAVE MET 2 ADDITIONAL OWNERS OF GMC ENVOYS THAT ARE EXPERIENCING THE SAME PROBLEMS. *TR

I HAVE A 2002 GMC ENVOY WHICH HAS A DESTROYED TRANSMISSION DUE TO THE WELL KNOWN (BUT UNBEKNOWNST TO ME) FAILURE OF THE TRANSMISSION COOLING LINES. THIS IS A CLEAR DESIGN FLAW, AS THE ROUTING IS CLOSE TO THE CATALYST. BESIDES THE OBVIOUS SAFETY CONCERNS OF AN ON THE ROAD TRANSMISSION FAILURE, THE LOCATION MAKES A FIRE LIKELY. THE DESIGN FLAW IS DOCUMENTED IN TSB PT-4722. I BELIEVE THESE VEHICLES SHOULD BE RECALLED. *TR