2002 GMC ENVOY Complaints
View complaints related to 2002 GMC ENVOY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2002 GMC ENVOY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC ENVOY- CHICAGO, IL
I OWN A 2002 GMC ENVOY. FOR THE PAST YEAR OR SO, I'VE BEEN HAVING TROUBLE WHENEVER I STOP AT A RED LIGHT, THE CAR STARTS TO SHAKE AND SOMETIMES TURNS OFF. I USUALLY TURN THE CAR OFF AND START IT UP AGAIN. ON MONDAY, JULY 27TH, I WAS DRIVING WHEN MY CAR SUDDENLY SHUT DOWN. LUCKILY I WAS ABLE TO GET THE CAR TO A SAFE SPOT AND NO FURTHER DAMAGE WAS DONE TO MY CAR OR OTHER PROPERTY. I TRIED STARTING THE CAR AGAIN AND IT WOULD NOT START. I HAD TO GET THE CAR TOWED TO A NEARBY MECHANIC. ONCE THERE, THE MECHANIC LOOKED OVER THE CAR AND DETERMINED THAT IT WAS THE COMPUTER ENGINE AND THAT IT WAS UNDER RECALL. HE HAD ME CALL GMC SO THAT I COULD REPORT THE INCIDENT. WHEN I CALLED, I WAS TOLD THAT THERE WAS NO RECALLS ON MY EXACT CAR BUT THAT SHE WOULD CONTACT THE MECHANIC AND GET SOME MORE INFORMATION. AFTER A COUPLE DAYS OF WAITING WITH NO VEHICLE OR CALL FROM GMC, I FINALLY GET A CALL BACK FROM THE MECHANIC TELLING ME THAT HE SPOKE TO THE GMC REPRESENTATIVE AND THAT THEY WOULD BE CALLING ME BACK TO SET UP A DATE AND TIME TO TAKE MY CAR TO THE DEALERSHIP TO HAVE FIXED AND THAT THE RECALL INFORMATION WAS CORRECT. ABOUT AN HOUR LATER, I RECEIVED A CALL FROM GMC AND SHE TOLD ME THAT THEY WERE NOT GOING TO COVER THE REPAIR. NEVER HAVING TO DEAL WITH THIS BEFORE, I WAS COMPLETELY CONFUSED AS TO WHAT WAS GOING ON AND WHY GMC WAS NOT COVERING IT. THIS IS A HUGE SAFETY CONCERN FOR ME AND I WOULD LIKE TO GET SOME RESOLUTION FROM IT. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- ATLANTIC HIGHLANDS, NJ
I WAS DRIVING HOME FROM THE BEACH (SANDY HOOK NATIONAL PARK, NJ) WHEN MY SERVICE ENGINE SOON LIGHT CAME ON. I USED ON STAR TO REMOTE DIAGNOSE THE CODE, AND WAS TOLD IT WAS AN ERROR IN MY TRANSMISSION CONTROL MODULE. I IMMEDIATELY CALLED MY NEAREST SERVICE CENTER WHO INSPECTED MY TRUCK AND INFORMED ME THAT IT WAS MY TRANSMISSION LINES THAT HAD JUST SIMPLY 'CORRODED' AND THAT MY TRANSMISSION HAS ALMOST BEEN RUNNING ON NO FLUID. THIS WAS SHOCKING CONSIDERING I MAINTAIN GOOD CARE OF MY 2002 ENVOY AND HAD SEEN NO SIGN OF LEAKING TRANSMISSION FLUID BUT WAS INFORMED IT WAS SOMEHOW ALL OVER THE BOTTOM OF MY TRUCK. THEY WERE ABLE TO FIX THE LINES FOR A COST OF 690 DOLLARS, BUT I STILL FEEL THAT SOMETHING IS NOT QUITE RIGHT WITH THIS SITUATION AND HAVE TALKED TO OTHERS WITH SIMILAR ISSUES. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- COLUMBIA, IL
I HAVE A ROARING SOUND AT TIMES WHEN I FIRST BEGIN DRIVING THE VEHICLE. IF I SLOW DOWN OR STOP WITHIN THE FIRST 5 MINUTES OF DRIVING, THE VEHICLE COMMONLY STALLS. HAS NEVER STALLED AT A HIGH RATE OF SPEED. I HAVE THE ECAS (ELECTRIC SUSPENSION) ON MY VEHICLE, BUT I WAS NOT PART OF RECALL 04V289000 AS FAR AS I KNOW. THIS RECALL SOUNDS EXACTLY LIKE WHAT IS HAPPENING WITH MY VEHICLE. THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST 3-4 YEARS, AND EVEN THE DEALER "CAN'T SEEM TO FIND THE PROBLEM." I'LL I EVER HEAR IS THAT THE COMPUTER DOESN'T SHOW ANY PROBLEMS. THE VEHICLE IS A PIECE OF '!@#$%. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- SAUGUS, MA
TRANSMISSION COOLER LINE LEAK FROM CORROSION ON 2002 GMC ENVOY. HAD TO DO SPLICE OF CORRODED SECTION AND REPLACED WITH COPPER COUPLING. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- GREEN ISLE , MN
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS UNABLE TO ACCESS THE REAR DRIVER AND PASSENGER DOORS BECAUSE THEY FAILED TO UNLATCH AND LATCH PROPELY. THE FAILURE WAS CONTRIBUTED TO THE CLOSURE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 GMC ENVOY- CORNELIUS, NC
DRIVING ON THE INTERSTATE AT 65 MPH. WITHOUT ANY WARNING THE VEHICLE SUDDENLY LOST POWER. NO WARNINGS FLASHED ON THE INFORMATION PANEL OR ANYTHING. ABLE TO COAST THE VEHICLE TO A SAFE STOP. SCARED TOO DEATH! COULD HAVE GOTTEN KILLED. TRIED SEVERAL TIMES TO RESTART THE VEHICLE IT WOULD NOT. WAITED ALONG SIDE THE INTERSTATE FOR 15 - 20 MINUTES BEFORE THE VEHICLE RESTARTED. THIS VEHICLE COMPLETELY SHUT DOWN WITHOUT ANY WARNING! *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- IRWIN, PA
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SMELLED FUEL AND NOTICED GASOLINE LEAKING FROM THE FUEL TANK. THE FAILURE CAUSED THE FUEL TANK TO CORRODE AND RUST. THE DEALER STATED THAT THEY WILL NOT COVER THE REPAIR. THE CONTACT WAS ADVISED TO CALL GM, BUT THEY ALSO WOULD NOT COVER THE REPAIR. THE REPAIR WOULD COST $600. THE FAILURE MILEAGE WAS 142,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC ENVOY- CHICAGO, IL
VEHICLE WILL NOT MOVE WHEN PUT IN DRIVE OR REVERSE FROM PARK POSITION. AFTER SWITCHING FROM 4WD TO 2HI ETC. IT SOMETIMES WILL ENGAGE AND MOVE. IF IN FACT THE VEHICLE MOVES IT HESITATES WHEN MAKING DEEP TURNS. FOR THE MOST PART IT IS STUCK IN DRIVE AND REVERSE. TRANSFER CASE CONTROL MODULE WAS A DIAGNOSED PROBLEM BY DEALERSHIP IN 2006. NEW PART BOUGHT AND INSTALLED BY DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- MCALLEN, TX
VEHICLE HAS HAD NUMEROUS ELECTRICAL PROBLEMS. MIRRORS WON'T ADJUST, SEAT WON'T ADJUST, RADIO DOESN'T WORK, SERVICE ENGINE LIGHT COMES ON, SERVICE AIR BAG LIGHT COMES ON, CAR STALLS AT TRAFFIC LIGHTS, CRUISE CONTROL WON'T WORK UNLESS I TURN OFF ENGINE AND RESTART. VEHICLE WAS SERVICED BY ONE DEALER WHO COULD NOT FIND ANYTHING WRONG. SECOND DEALER COULD ONLY FIND AIR BAG MODULE BURNED UP AND CHARGED $1500 TO REPLACE. *TR
Source: NHTSA WEB SITE -
2002 GMC ENVOY- FALLON, NV
ELECTRICAL PROBLEM UNDER DASH. DASH LIGHTS, ODOMETER, AND GEAR POSITION INDICATOR LIGHT INOPERATIVE. DEALER IS CHANGING THE DASH CLUSTER MODULE. *TR
Source: NHTSA WEB SITE